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Connext Global Solutions

4.2/5 • Glassdoor rating

Overview

Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

What Connext Global Solutions offers its clients

Connext is a veteran-owned offshore staffing and BPO provider that builds dedicated remote teams across the Philippines, Colombia, India, and Mexico. Instead of project-based outsourcing, Connext places long-term, dedicated professionals who function as an extension of the client's own team, covering roles across, but not limited to:

Back-office and administrative support
Customer experience (CX) and contact center
Healthcare revenue cycle management (RCM)
Finance and accounting (F&A)
IT and technology support
Marketing and creative support

Clients get end-to-end support: recruitment and screening, HR and payroll administration, compliance with local labor law, secure IT infrastructure, and ongoing performance management, so the client can direct the work without owning the employment overhead.

How Connext Global Solutions outshines the competition

Co-managed operating partner, not a transactional vendor. We strive to find employees that are an extension of the client's operations team, with shared accountability for outcomes, not just headcount fulfillment.

Veteran-owned foundation. Built on operational discipline and process rigor.

Multi-country delivery footprint. Presence across the Philippines, Colombia, India, and Mexico gives clients flexibility on time zone overlap, language needs, and cost tiers, rather than a single-country dependency.

Vertical depth in healthcare RCM and F&A. Rather than generalist staffing, Connext builds specialized talent pools and training pathways for regulated, detail-heavy functions like revenue cycle and finance operations. With over 350 different job roles hired for, we can help find most roles needed for clients.

Speed to productivity. Structured onboarding and management support are positioned to shorten the ramp time that's usually the biggest hidden cost in offshore hiring.

Connext Global Solutions company structure

At a high level, Connext operates with:

Leadership/exec layer:
Delivery operations by country: teams organized across the Philippines, Colombia, India, and Mexico, each with local HR, compliance, and facilities support
Functional practice areas: distinct delivery groups for CX, back-office/admin, healthcare RCM, F&A, and IT, each with its own recruiting and training pipeline
Client success/account management: dedicated points of contact managing performance, scaling, and integration with the client's internal teams
Marketing and growth: content, demand gen, and brand functions driving positioning across web, paid, and executive thought leadership

Headquarters

Honolulu, Hawaii

Public or Private

private

Seats or staff

1,000 - 4,999

Revenue

-

Industries
  • Accounting
  • BPO
  • BPO industry
  • Business Administration
  • Business Consulting and Services
  • Digital Marketing
  • Financial Services
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Professional Services
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT
  • Tech support

Details

Executive

Tim Mobley, General Manager

Year Founded

06/26/2014

Countries of fulfillment

-

Sectors

-

Contact information

8086756310

sales@connext.solutions

https://connextglobal.com


About Connext Global Solutions: Review and comparison

Connext Global Solutions is a back-office Business Process Outsource (BPO) service provider in the Philippines. The firm has been providing highly skilled professional staffing services at a minimal cost since 2014.

Enabled by seamless cloud connectivity, Connext Global Solutions solve the staffing challenges of their clients. The firm achieves this by building exceptional remote teams that contribute to the smooth running of their client’s businesses.

The establishment gained experience working with different middle-market companies. In the past few years, they have grown from a local business services provider to a booming global enterprise. They have expanded their operations to the United States and Europe. The company’s current company size is 201-500 employees. 

Connext Global Solutions Outsourcing

Getting access to the right team is a great advantage for every business. The organization helps small and medium enterprises by allowing them to build, train, and manage their virtual staff. The firm creates exceptional remote teams that solve their clients’ staffing challenges. It increases productivity and enables growth in their clients’ business. 

Connext Global Solutions build different teams for their clients. Some of the significant teams they focus on include accounting teams, healthcare teams, customer service teams, back-office teams, developer and engineer teams.

The firm does not only help its clients build teams, they provide expert management insights.

Connext Global Solutions’s BPO services and pricings

The firm offers customized staffing solutions. Their services include:

Direct Connext Outsourcing Model

  • Medical Billing
  • Customer Service
  • Mortgage Processing
  • Title Processing

High Speed Connext

  • Control over talent acquisition, management, and training
  • Complete visibility of productivity, utilization, and quality
  • Quality assurance metrics tailored to meet client specifications
  • Flexible agreement terms for adaptability
  • Accessibility to all employees and executive team

The firm provides qualified staff in different disciplines such as Accountants, Real estate agents, tech staff, HR and Payroll Service Professionals, Data analysts,  Nurses, Healthcare workers, Graphic Designers, and System Engineers, and other professionals requested by their clients.

Connext Global Solutions’ pricing

Connext Global Solutions’ pricing will depend on the staff requested by the clients and other back-office solutions. They, however, have a detailed starting up process.

The firm has a transparent and cost-effective pricing system. They may also set up free consultation sessions for their prospective clients.

How Connext Global Solutions outshines its competition

Connext Global Solutions is a business process outsourcing company with industry-leading staffing solutions. The organization assists and challenges its clients to grow. 

According to its website, Connext Global Solutions, “re-define, re-invent, and reimagine the way that outsourcing can be done, all to provide an excellent, customized service that inspires transformation.”

Key executives

Ron Rhodes (General Manager)

Ron Rhodes has been Connext Global Solutions General Manager since 2018. Ron is a proven leader of global back-office and customer contact organizations. He has over thirty years of leadership, KPI, and business analytics experience.

Connext Global Solutions reviews and comparisons

Connext Global Solutions is an effective back-office Business Process Outsourcer (BPO) service provider in the Philippines. Although we have no review for the firm currently, they have proven their efficiency. The firm has more than doubled its growth since 2019.

Connext Global Solutions’s contact information

Connext Global Solutions’s main headquarters is located in:

Honolulu, Hawaii

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at sales@connext.solutions or call 8086756310.

References

https://www.glassdoor.com/Overview/Working-at-Connext-Global-Solutions-EI_IE2911263.11,35.htm

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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