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Services typically offered when outsourcing HR

Services typically offered when outsourcing HR
Services typically offered when outsourcing HR

When looking around the digital marketplace for potential contractors, you should first get some new perspective on how much human resources has evolved as a field of practice.

It’s a far cry from how we might perceive HR or the stereotypes that we have for it, which probably includes endless piles of paperwork, nagging from HR staff to update employee records, or mandatory training and development-related seminars.

Rather, you should think about the HR specialists (HR firms, individual consultants, and the like) as catering to the global market with very dynamic and specialized wares.

It’s actually a pretty exciting time to get into outsourcing, as there’s much to learn about the types of services, technologies, and support that are widely available to you.

Some of the key services now out there are the following:

Payroll management

Payroll management encompasses keeping track of services tendered from your regular employees, and making sure that they are paid accurately, on time, at the prescribed intervals for payment.

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Say goodbye to mountains of payroll-related paperwork; the payroll management technologies that outsourcers have at their disposal are pretty awesome, as they can accommodate payroll data in real-time, using secure and up-to-date platforms.

Payroll management
Payroll management

Compliance

Another service that a number of outsourced HR specialists offer is technical expertise on compliance.

State and federal labor laws and regulations do change over time, and it will get hard to pin down, let alone fully understand, all of these amendments on your own.

One of the key areas of study for these professionals is compliance and adeptness with rules that pertain to 401(k) plans and health insurance coverage in the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA), for example.

Proficient HR contractors can also conduct HR audits and operational reviews as needed.

Compliance

HR system management

This is a service that doesn’t differ much from what we expect of in-house HR departments, which tend thick folders full of classified information.

You can avail of an outsourced service to manage online employee databases, and thus accurately and safely keep all pertinent professional data on attendance, leaves, logs, travels, expenses, and the like.

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Your provider must understand the need for confidentiality and security in managing all human resource data.

HR system management
HR system management

Recruitment

You can also outsource for the specific function of recruitment or headhunting.

Outsourced providers like OP360 can fill in the recruitment gaps within your company. You can tap them to take care of finding dedicated talent for your teams.

Developing policy and collaterals

It’s also possible to seek technical expertise on deliverables that pertain to the survey of company HR policies and the assembly of HR-related collaterals such as employee handbooks, presentation decks, and the like.

These general services are the most likely available from outsourced HR firms like Emapta.

These include (but are certainly not limited to) performance management, capacity building or training in focused areas, workplace investigation, strategic development, leadership training and development, and corporate coaching.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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