Outsourcing in hospitality

Save up to 70% on staffing cost whilst driving innovation and growth

Your one-stop shop for hospitality outsourcing advice.  We cover:

  • Hospitality outsourcing
  • Outsourcing advantages
  • Businesses that should outsource
  • Restaurant bookkeeping
  • Restaurant payroll
  • Hospitality outsourcing companies
  • Property management outsourcing
  • Outsourced property services
  • Outsourced restaurant accounting
  • Company vs. freelancer/agency
  • Testimonials: outsourcing works!
  • About Outsource Accelerator

Outsourcing for the real estate sector

For the past decades, the hospitality industry has generated billions of dollars in revenue. This phenomenon gave birth to start-up boutique hotels and bed and breakfast offering cheap accommodation to clients. To keep up with the fierce competition, hotels are facing extreme pressure to keep rates at a bare minimum while maintaining the quality of experience they provide. From technical functions such as equipment maintenance to housekeeping-related tasks, hotels are turning to outsource to cut on operational costs. Allowing their in-house team to focus on improving the areas where guests commonly get in contact with.

When you outsource your room reservations function, the money spent hiring a full-time receptionist can be invested in your housekeeping department who maintains areas that affect your guest’ experience. When outsourcing a part of your service departments, it is critical to choose a partner who understands their role in your operations. After all, being in the hospitality business is more than just offering a room rather an experience your guests will take as they go.

Outsourcing advantages for hospitality businesses

In the hospitality sector, outsourcing is a common business strategy almost all hotel managers practice. With a promise of significant savings coupled with the possibility of increased employee performance and efficiency, it is no wonder why many business owners find this option extremely tempting. In fact, the functions being outsourced have continuously widened over the past years with hoteliers stretching its limits to hotel operations that were traditionally done in-house. Read more…

Types of hospitality businesses that should outsource

Partial outsourcing is very common in the hospitality industry. A good example is full-service hotels hiring outsourcing providers to manager their accounting processes. Not only do they save on labor costs, they also gain access to experienced and skilled CPA’s across the world. Aside from hotels, AirBnb owners and rental property landlords are no stranger to this business strategy. Since they struggle to manage everything at once, they hire virtual assistants to handle their reservations and customer service. Read more…

Best hospitality jobs to outsource

Outsourcing certain hotel functions, especially the non-essential ones, can be advantageous to your operations and finances. Traditionally, only the tasks that require less customer contact are commonly outsourced. Some of these functions include project management, help-desk support, and maintenance. To some well-established companies that already have a solid customer base, relocating their accommodations and reservations department to offshore outsourcing firms seems a practical solution. This helps them cope with the increasing influx of guests on a regular basis. Read more…

Hospitality outsourced roles salary comparison

We have prepared a salary comparison table that shows the average salary per annum of the top outsourced hospitality jobs and roles. It indicates the price comparison between four different countries, namely the Philippines, the United States, Australia, and the United Kingdom. You can clearly see how cost-effective outsourcing in the Philippines is as compared to hiring employees from the three other locations. All amounts are in U.S. dollars (USD$) per hour and the estimate is based on a 40-hour work week in a 52-week year. Read more…

Outsourcing companies specialising in hospitality

We highlight some outsourcing companies in the Philippines that specialize in providing services for businesses in the hospitality sector. These companies have a proven track record of providing hospitality clients with services ranging from virtual assistance, customer service, bookkeeping and even lead generation. They already have the systems and processes in place to be able to adapt to your business needs. You can check each of their company page within our BPO directory to find out more about their services and company information. Read more…

Success stories in hospitality outsourcing

The quality of product or service a company provides is best authenticated by the commendations of its happy and satisfied customers. You know that a business is doing great because of the validation it receives from its loyal clients. The same is true when it comes to hospitality outsourcing. We have listed some success stories from clients who are in the hospitality business that has outsourced and experienced first-hand how outsourcing drastically improved the way they do business, some of them even sent a video recording as a testimonial! Read more…

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14 outsourced hospitality roles & candidates

Outsourcing gives you access to a wide range of qualified and highly motivated resources, at a fraction of the cost.  Here are 14 great examples!

The 6 key benefits of hospitality outsourcing

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6 hospitality outsourcing success stories

Average monthly outsourcing costs (USD)

Here’s a guide to the typical ‘all-in’ costs of outsourcing roles.

These figures represent a good cross section of roles, and include the office space and hardware, recruitment and HR, employee salary, taxes and benefits, plus oversight and account management.

Entry-level role

Employee salary:
$400-$500pm

BPO seat fee:
$500-850pm

TOTAL COST:
$900-$1,350pm

Mid-level role

Employee salary:
$700-$800pm

BPO seat fee:
$500-850pm

TOTAL COST:
$1200-$1,650pm

Technical role

Employee salary:
$950-$1,200pm

BPO seat fee:
$500-850pm

TOTAL COST:
$1,450-$2,250pm

Executive level

Employee salary:
$1,800-$2,200pm

BPO seat fee:
$500-850pm

TOTAL COST:
$2,300-$3,050pm

Hospitality outsourcing salary comparison chart

All amounts are in U.S. dollars (USD$) per annum

  • JOBS
  • Accountant
  • Customer Service
  • Copy Writer
  • Graphic Artist
  • HR Manager
  • IT Representatives
  • Project Manager
  • Software Developer
  • Software Engineer
  • Technical Support
  • Team Leaders
  • Virtual Assistance
  • PHILIPPINES
  • $5,959
  • $3,337
  • $4,767
  • $3,883
  • $9,506
  • $5,722
  • $21,458
  • $7,221
  • $8,333
  • $4,638
  • $7,152
  • $2,285
  • U.S.
  • $67,190
  • $29,717
  • $56,600
  • $46,658
  • $78,007
  • $61,758
  • $108,000
  • $81,994
  • $109,087
  • $36,924
  • $75,823
  • $42,240
  • U.K.
  • $72,923
  • $22,137
  • $52,088
  • $38,668
  • $46,669
  • $24,741
  • $57,296
  • $39,913
  • $44,459
  • $35,225
  • $31,174
  • $39,066
  • AUSTRALIA
  • $58,479
  • $35,275
  • $62,653
  • $37,596
  • $66,518
  • $59,938
  • $86,029
  • $62,653
  • $62,653
  • $38,232
  • $45,428
  • $31,797

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Example hospitality outsourcing suppliers

Below are some of the verified outsourcing service providers that specialized in real estate. Outsource Accelerator can give you the best rates possible for your outsourcing needs.

Executive Boutique LLC is a US-owned and managed company. It was founded by experienced business…

5 articles
3 podcast
SOURCE PARTNER

From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the…

5 articles
3 podcast

24/7 is a Business Process Outsourcing and an Inbound and Outbound Call Center provider in…

5 articles
3 podcast
SOURCE PARTNER

Hammerjack has been building businesses in the Philippines for more than 10 years. With state-of-the-art…

5 articles
3 podcast

[24]7.ai is redefining the way companies interact with consumers. We help businesses attract and retain…

5 articles
3 podcast

Executive Boutique LLC is a US-owned and managed company. It was founded by experienced business…

5 articles
3 podcast

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12 reasons why you should outsource to the Philippines

Hiring in-house vs. outsourcing

  •  
  • Salary & benefits
  • Hiring & training cost
  • Facilities and equipment
  • On-boarding and support
  • Quality control
  • Legal compliance
  • In-house
  • Expensive
  • Need recruiter/HR
  • Depreciating assets
  • Need manager
  • Time consuming
  • Can get expensive
  • Outsourced
  • Up to 70% cheaper
  • Provided by BPO company
  • Conducive workplace
  • Specialised trainers provided
  • Quality checks all throughout
  • Managed by BPO company

Using a BPO supplier vs. agency vs. freelancer vs. Upwork

  •  
  • Best rates
  • Quality control
  • Expand and scale
  • Operational backup
  • Leadership team
  • Trading and upskilling
  • Facilities and offices
  • BPO Company
  • Agency
  • -
  • -
  • -
  • -
  • -
  • -
  • Freelancer
  • -
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  • Upwork
  • -
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MARKET-LEADING OUTSOURCING SERVICES

How we can help enhance your real estate business with outsourcing

FULL-TIME DEDICATED
STAFFING & FACILITIES

from $6 /hr
ALL-IN COST*
  • Simple pricing structure, all inclusive of the ff.
  • COMPLETE STAFFING
  • Dedicated full-time staffing
  • Highly qualified & professionalised workforce
  • Recruited specific to job description
  • Excellent English & cultural alignment
  • Vetting, training & onboarding
  • FULL SALARY, TAXES & BENEFITS
  • Gross basic salary, plus 13th month bonus (compulsory)
  • Government contributions (SSS,etc.) & Health insurance (inc. dependents)
  • FACILITIES
  • A-grade facilities in prime locations
  • Modern hardware, desk & equipment
  • Fast Internet, utilities & redundancy
  • Serviced office accessible 24x7*
  • ADMINISTRATION
  • Human resources, +/- recruitment services
  • Administration, corporate tax & compliance
  • IT support, security & redundancy
  • Company events & outings
  • BEST FOR
  • 1-50 staff (agile, varied roles)
  • Hands-on team management
  • Varying day-to-day deliverables
  • Cost-effective staff augmentation
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FULLY-MANAGED
SOLUTIONS

from $9 /hr
ALL-IN COST*
  • All of the ‘dedicated staffing & facilities’ PLUS
  • STRATEGIC ARCHITECTURE
  • Identifying facilities, location & outsourcing structure
  • Designing hierarchy, key roles & resources
  • Identifying the deliverables & key metrics
  • Process documentation & knowledge transfer
  • OPERATIONAL OVERSIGHT
  • Building the team & hierarchy
  • Defining the deliverables
  • Implementation & alignment
  • Alignment to HQ mission, objectives & culture
  • End-to-end setup & management
  • DELIVERABLE-BASED SOLUTIONS
  • KPI, targets & metrics
  • Process mapping
  • Operational management
  • Continuous improvement
  • RESULTS GUARANTEED
  • Ensuring best operational structure, prices, processes & results
  • BEST FOR
  • 5-50++ staff (structured teams)
  • Clearly defined, delineated & mapped processes
  • Hands-off team management
  • Existing, stable roles & processes
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Meet outsourcing experts and see inside BPOs

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

Connect with outsourcing experts

Outsource Accelerator knows a lot about outsourcing, but our real strength lies in our ability to bring together all the outsourcing sector’s experts into one room.

Our understanding of the Philippine outsourcing industry, and our connections to the BPOs and their owners and leaders, is unrivalled.

The Activation Consultation gets you direct access to these industry leaders and experts – it includes 12+ expert interviews, and can connect you to them direct.

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The Activation Consultation gives you first-hand experiences and first-hand knowledge.  The consultation provides virtual BPO tours, to give you a real, behind-the-scenes experience of Manila’s BPO scene.

There is a lot of uncertainty surrounding outsourcing centers and staffing conditions. Some are concerned that staff are underpaid, and even treated unethically.

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Testimonials: outsourcing works!

Hear from business owners across the globe who use and benefit from outsourcing.

  • 99.99% applicability: Outsourcing can applied to almost any business in almost any business sector
  • Transformative: Outsourcing is possibly the most transformative business tool available today
  • Save 70% on staffing costs: You can save as much as 70% on staffing costs, enabling your company to flourish
  • Drive innovation & growth: Access to cheaper more abundant resources allows your company to drive innovation and growth

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About Outsource Accelerator

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator is the world’s leading platform and marketplace for outsourcing. It specifically promotes Philippines outsourcing to the world.

The Outsource Accelerator website has over 3,000 articles, 200+ podcast episodes, and a comprehensive directory with 600+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.

Independent trusted advice

Outsource Accelerator is not a BPO, and will never provide outsourcing services. That is why it can be trusted by everyone in outsourcing. We offer advisory services related to outsourcing, but not actually outsourcing.

Derek Gallimore

Derek Gallimore has been in business 20 years, outsourcing 6+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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