Outsourcing IT network & support

Save up to 70% on staffing cost whilst driving innovation and growth

Your one-stop shop for startup outsourcing advice.  We cover:

  • IT network & support outsourcing
  • Outsourced roles salary comparison
  • Hiring in-house vs outsourcing
  • Outsourcing advantages
  • IT network & support companies
  • Company vs freelancer/agency
  • Businesses that should outsource
  • Outsourcing success stories
  • Testimonials: outsourcing works!
  • Finance & accounting jobs to outsource
  • Why outsource to the Philippines?
  • About Outsource Accelerator
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Outsourcing for the IT infrastructure, network & support sector

IT-related corporate organizations worldwide have discovered that availing third-party outsourcing companies’ support is certainly an advantageous path to corporate growth both in the local and in the international arena.

What is IT infrastructure, network and support?

It is common for companies not to possess the necessary in-house expertise for certain tasks. With the presence of outsourcing companies, client firms have the choice of choosing to solve their manpower and other problems using these external firms’ offerings or otherwise.

The in-house administration is the process of not availing outsourcing services. Companies selecting this option have chosen to build and perform everything by themselves. This decision could lead to burdensome scenarios. Company personnel will, therefore, have to support and do everything themselves. Corporate establishments that follow a traditional business mindset are, hence, overloaded and most likely hampered with the tasks.

Outsource or do it in-house?

These modern companies would have little funding, room, or time to respond to today’s cutthroat competition in the business world. Furthermore, focusing on innovation would be difficult for them to carry out. Maintaining in-house administration could certainly be more expensive, time-consuming, and challenging. By their very nature, administrative-related costs and tasks are voracious eaters of managerial time.

IT-related companies resorting to in-house administration are demoted to become not very agile in dealing with their ever-evolving business, market, and regulatory needs. In fact, they become distracted from their corporate agenda.

Technology analysts worldwide understand that a number of risks persist and plague IT-related firms. First, these companies’ computer systems may have a dearth of space and energy to power supercomputers.

Second, significant packet losses in the Transmission Control Protocol/Internet Protocol (TCP/IP) networks can result from firewalls that safeguard web browsing, e-mails, and applications.

Considerable reduction of network speeds and loss of important data can torment IT-related firms. Moreover, because some routers and switches do not possess the necessary high-speed memory, further losses can occur.

Third, the in-house administration of IT-related functions also makes it difficult for IT managers to simplify tasks like automation and virtualization. These processes are important in the high-performance computing of considerably large sets of data that are available today.

Fourth, when it comes to data storage architectures, problems arise when they are insufficient, if not, lacking. These types of digital necessities help accommodate different kinds of applications as cloud storage has increasingly become paramount in the digital world.

Fifth, the separation of quality data from enormous data groups can also be a challenge for these corporate organizations. These companies cannot usually properly identify patterns in the data by themselves.

In addition, they may not have the personnel who can correctly evaluate them and make sound business decisions when it comes to infrastructure management.

Finally, the possession of dependable network connections is necessary for any digital organization to operate in a plain-sailing manner. IT managers may have a hard time dealing with IT infrastructure management. They may need the latest network architecture design and the newest software-based techniques for data optimization. Given these problematic scenarios in corporate settings, the practice of business process outsourcing (BPOs) has been established.

Outsourcing IT infrastructure, network and support

These external service providers exist to provide a vast array of support services. BPOs handle business domains which are not “core” to a certain firm. These are back-office tasks or those jobs which do not require facing the clients. Today’s firms usually outsource activities like marketing, information technology, design services, customer support, and sales. In addition, functions like human resources, manufacturing, accounting, payroll, finance, transportation, logistics, and security are contracted to outsourcing companies.

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14 outsourced IT infrastructure, network & support roles & candidates

Outsourcing gives you access to a wide range of qualified and highly motivated resources, at a fraction of the cost.  Here are 14 great examples!

The 6 key benefits of IT infrastructure, network & support outsourcing

See what you can save, connect today

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600+ suppliers

We connect you to the most suited of our 600+ BPO suppliers

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Independent

A completely independent, transparent and fair process
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Tailored

The process ensures you’re connected the best suppliers
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Obligation free

It’s a completely free service, and completely obligation free

6 IT infrastructure, network & support outsourcing success stories

Average monthly outsourcing costs (USD)

Here’s a guide to the typical ‘all-in’ costs of outsourcing roles.

These figures represent a good cross section of roles, and include the office space and hardware, recruitment and HR, employee salary, taxes and benefits, plus oversight and account management.

Entry-level role

Employee salary:
$400-$500pm

BPO seat fee:
$500-850pm

TOTAL COST:
$900-$1,350pm

Mid-level role

Employee salary:
$700-$800pm

BPO seat fee:
$500-850pm

TOTAL COST:
$1200-$1,650pm

Technical role

Employee salary:
$950-$1,200pm

BPO seat fee:
$500-850pm

TOTAL COST:
$1,450-$2,250pm

Executive level

Employee salary:
$1,800-$2,200pm

BPO seat fee:
$500-850pm

TOTAL COST:
$2,300-$3,050pm

IT infrastructure, network & support outsourcing salary comparison chart

All amounts are in U.S. dollars (USD$) per annum

  • JOBS
  • Accountant
  • Customer Service
  • Copy Writer
  • Graphic Artist
  • HR Manager
  • IT Representatives
  • Project Manager
  • Software Developer
  • Software Engineer
  • Technical Support
  • Team Leaders
  • Virtual Assistance
  • PHILIPPINES
  • $5,959
  • $3,337
  • $4,767
  • $3,883
  • $9,506
  • $5,722
  • $21,458
  • $7,221
  • $8,333
  • $4,638
  • $7,152
  • $2,285
  • U.S.
  • $67,190
  • $29,717
  • $56,600
  • $46,658
  • $78,007
  • $61,758
  • $108,000
  • $81,994
  • $109,087
  • $36,924
  • $75,823
  • $42,240
  • U.K.
  • $72,923
  • $22,137
  • $52,088
  • $38,668
  • $46,669
  • $24,741
  • $57,296
  • $39,913
  • $44,459
  • $35,225
  • $31,174
  • $39,066
  • AUSTRALIA
  • $58,479
  • $35,275
  • $62,653
  • $37,596
  • $66,518
  • $59,938
  • $86,029
  • $62,653
  • $62,653
  • $38,232
  • $45,428
  • $31,797

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Example IT infrastructure, network & support outsourcing suppliers

Below are some of the verified outsourcing service providers that specialized in real estate. Outsource Accelerator can give you the best rates possible for your outsourcing needs.

Executive Boutique LLC is a US-owned and managed company. It was founded by experienced business…

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24/7 is a Business Process Outsourcing and an Inbound and Outbound Call Center provider in…

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SOURCE PARTNER

Hammerjack’s expert team has more than 100 years combined business process outsourcing experience, have successfully…

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[24]7.ai is redefining the way companies interact with consumers. We help businesses attract and retain…

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Intelegencia started its operations in March 2009 with just one team member inspired by the…

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SAVE 70% ON STAFFING; DRIVE QUALITY & GROWTH

12 reasons why you should outsource to the Philippines

Hiring in-house vs. outsourcing

  •  
  • Salary & benefits
  • Hiring & training cost
  • Facilities and equipment
  • On-boarding and support
  • Quality control
  • Legal compliance
  • In-house
  • Expensive
  • Need recruiter/HR
  • Depreciating assets
  • Need manager
  • Time consuming
  • Can get expensive
  • Outsourced
  • Up to 70% cheaper
  • Provided by BPO company
  • Conducive workplace
  • Specialised trainers provided
  • Quality checks all throughout
  • Managed by BPO company

Using a BPO supplier vs. agency vs. freelancer vs. Upwork

  •  
  • Best rates
  • Quality control
  • Expand and scale
  • Operational backup
  • Leadership team
  • Trading and upskilling
  • Facilities and offices
  • BPO Company
  • Agency
  • -
  • -
  • -
  • -
  • -
  • -
  • Freelancer
  • -
  • -
  • Upwork
  • -
  • -
MARKET-LEADING OUTSOURCING SERVICES

How we can help enhance your IT infrastructure, network & support business with outsourcing

FULL-TIME DEDICATED
STAFFING & FACILITIES

from $6 /hr
ALL-IN COST*
  • Simple pricing structure, all inclusive of the ff.
  • COMPLETE STAFFING
  • Dedicated full-time staffing
  • Highly qualified & professionalised workforce
  • Recruited specific to job description
  • Excellent English & cultural alignment
  • Vetting, training & onboarding
  • FULL SALARY, TAXES & BENEFITS
  • Gross basic salary, plus 13th month bonus (compulsory)
  • Government contributions (SSS,etc.) & Health insurance (inc. dependents)
  • FACILITIES
  • A-grade facilities in prime locations
  • Modern hardware, desk & equipment
  • Fast Internet, utilities & redundancy
  • Serviced office accessible 24x7*
  • ADMINISTRATION
  • Human resources, +/- recruitment services
  • Administration, corporate tax & compliance
  • IT support, security & redundancy
  • Company events & outings
  • BEST FOR
  • 1-50 staff (agile, varied roles)
  • Hands-on team management
  • Varying day-to-day deliverables
  • Cost-effective staff augmentation
see details

FULLY-MANAGED
SOLUTIONS

from $9 /hr
ALL-IN COST*
  • All of the ‘dedicated staffing & facilities’ PLUS
  • STRATEGIC ARCHITECTURE
  • Identifying facilities, location & outsourcing structure
  • Designing hierarchy, key roles & resources
  • Identifying the deliverables & key metrics
  • Process documentation & knowledge transfer
  • OPERATIONAL OVERSIGHT
  • Building the team & hierarchy
  • Defining the deliverables
  • Implementation & alignment
  • Alignment to HQ mission, objectives & culture
  • End-to-end setup & management
  • DELIVERABLE-BASED SOLUTIONS
  • KPI, targets & metrics
  • Process mapping
  • Operational management
  • Continuous improvement
  • RESULTS GUARANTEED
  • Ensuring best operational structure, prices, processes & results
  • BEST FOR
  • 5-50++ staff (structured teams)
  • Clearly defined, delineated & mapped processes
  • Hands-off team management
  • Existing, stable roles & processes
see details

Meet outsourcing experts and see inside BPOs

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

Connect with outsourcing experts

Outsource Accelerator knows a lot about outsourcing, but our real strength lies in our ability to bring together all the outsourcing sector’s experts into one room.

Our understanding of the Philippine outsourcing industry, and our connections to the BPOs and their owners and leaders, is unrivalled.

The Activation Consultation gets you direct access to these industry leaders and experts – it includes 12+ expert interviews, and can connect you to them direct.

Experience real BPO tours

The Activation Consultation gives you first-hand experiences and first-hand knowledge.  The consultation provides virtual BPO tours, to give you a real, behind-the-scenes experience of Manila’s BPO scene.

There is a lot of uncertainty surrounding outsourcing centers and staffing conditions. Some are concerned that staff are underpaid, and even treated unethically.

Join us on our virtual BPO tours and find out what its really like in a BPO.

Testimonials: outsourcing works!

Hear from business owners across the globe who use and benefit from outsourcing.

  • 99.99% applicability: Outsourcing can applied to almost any business in almost any business sector
  • Transformative: Outsourcing is possibly the most transformative business tool available today
  • Save 70% on staffing costs: You can save as much as 70% on staffing costs, enabling your company to flourish
  • Drive innovation & growth: Access to cheaper more abundant resources allows your company to drive innovation and growth

START YOUR OUTSOURCING JOURNEY NOW

About Outsource Accelerator

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator is the world’s leading platform and marketplace for outsourcing. It specifically promotes Philippines outsourcing to the world.

The Outsource Accelerator website has over 3,000 articles, 200+ podcast episodes, and a comprehensive directory with 600+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.

Independent trusted advice

Outsource Accelerator is not a BPO, and will never provide outsourcing services. That is why it can be trusted by everyone in outsourcing. We offer advisory services related to outsourcing, but not actually outsourcing.

Derek Gallimore

Derek Gallimore has been in business 20 years, outsourcing 6+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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