Outsourcing in lead generation & telesales
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Your one-stop shop for lead generation outsourcing advice. We cover:
Successful entrepreneurs know that for their business to grow, they need to take advantage of all available resources as long as it generates a positive bottom line. Knowledge is the key to weigh the pros and cons of outsourcing lead generation and sales.
Many business owners are hesitant to outsource because they think that it would be too intruding to their organization or that it might bring unnecessary expenses. The truth is, in today’s online world, you can enjoy reliable support without having to hire someone to stay in your office or treat them as a regular employee with all the perks and benefits. That is the beauty of outsourcing. You hire someone to do the job for you, and your relationship can stay online.
Meanwhile, some of the drawbacks of keeping lead generation and sales processes in-house are the uncertainty of reaching your goals in this area of your business. When you leave these functions to your existing employees, you take the risk of things being accomplished slowly or not getting done at all. There are so many reasons for your employees to do things inefficiently, such as they want to concentrate more on their core competencies, they are not experts when it comes to sales and lead generation, they are out on vacation leave or holiday, or just plain laziness.
Outsourcing guarantees you results because you pay for what you want to achieve. Because you hired a BPO firm, this third-party service provider is obligated to produce results. Not only will they gain a long-term relationship with you but also because you have a contract with them.
To help you better understand the benefits of outsourcing the lead generation and sales functions of your company, here are some more reasons why you should do so. Outsourcing will save you manpower and training costs that you would have otherwise spent by keeping things in-house. Imagine having to hire a new lead generation and sales team? If they become regular employees, then you will also have to shoulder the burden of extra taxes, additional employee bonuses, and added office space and equipment. Outsourcing negates all these costs because a BPO company already has the equipment and infrastructure plus skilled and trained workers to do the work for you.
As aforementioned, the right third-party service provider is already highly skilled and trained to accomplish the task. Hiring a trusted BPO firm with a proven track record enables your business to have expert guidance from people who already know how to succeed. It would be daunting for your existing staff to utilize a new sales tool or software for the first time without training. However, through outsourcing, your sales team would not only have the opportunity to focus on its primary work tasks, but they could also gradually learn the latest trends and technologies from your service provider for future reference. Outsourcing your lead generation and sales activity will allow your in-house staff to concentrate more on closing deals and developing long-term relationships with existing customers. With lead generation already out of their workload, your own sales team can now focus on market research and client satisfaction. Moreover, your marketing team will also benefit as they can focus more on building a stronger brand presence in your niche instead of helping out in getting leads.
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Here’s a guide to the typical ‘all-in’ costs of outsourcing roles.
These figures represent a good cross section of roles, and include the office space and hardware, recruitment and HR, employee salary, taxes and benefits, plus oversight and account management.
BPO seat fee:
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All amounts are in U.S. dollars (USD$) per annum
“I have used Alex to provide myself and my students with Virtual Assistants from the Philippines. Alex is always mindful of our needs to find the best quality person for the job. Alex handles all the co-ordination, payments, and issues with the VA’s that make it easy to do business who are in the Philippines.”
“I have worked with VA4REI since 2012 and it’s the best business decision I have made, having a reliable, knowledgeable and dependable virtual assistant which with very little training can help do all do little things that my business requires such as data entry, data sorting, marketing, etc. that is extremely necessary but time-consuming and low income producing, being able to delegate that so I can focus on high income-producing activities is the best decision I have done for my business.”
“We are very excited about the future of our business and embracing new technology as well as having a permanent solution for our staffing requirements. I can highly recommend PMVA’s Service”
“I can honestly say that by outsourcing our Property Management tasks with the help of PMVA has allowed us to keep on track with our rent roll growth goals.”
“We’ve been extremely happy with our decision to work with Sourcefit. Our industry is extremely competitive and outsourcing has been an important part of our strategy to lower costs and boost service levels. Sourcefit has provided excellent staff and helped us to integrate them with our local team and our overall process. We’ve been extremely happy with our decision to work with them.”
“All those jobs that you and your people don’t like doing, or just don’t have time suddenly get all the love and attention to streamline your day to day business and system. You have to be mad not to get on board for this value.”
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Hear from business owners across the globe who use and benefit from outsourcing.
99.99% applicability: Outsourcing can applied to almost any business in almost any business sector
Transformative: Outsourcing is possibly the most transformative business tool available today
Save 70% on staffing costs: You can save as much as 70% on staffing costs, enabling your company to flourish
Drive innovation & growth: Access to cheaper more abundant resources allows your company to drive innovation and growth
Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)
Outsource Accelerator is the world’s leading platform and marketplace for outsourcing. It specifically promotes Philippines outsourcing to the world.
The Outsource Accelerator website has over 3,000 articles, 200+ podcast episodes, and a comprehensive directory with 600+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.
Outsource Accelerator is not a BPO, and will never provide outsourcing services. That is why it can be trusted by everyone in outsourcing. We offer advisory services related to outsourcing, but not actually outsourcing.
Derek Gallimore has been in business 20 years, outsourcing 6+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.