Outsourcing in travel

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Your one-stop shop for startup outsourcing advice.  We cover:

  • Travel outsourcing
  • Outsourcing advantages
  • Businesses that should outsource
  • Best jobs to outsource
  • Outsourced roles salary comparison
  • Travel outsourcing companies
  • Outsourcing success stories
  • Why outsource to the Philippines?
  • Hiring in-house vs outsourcing
  • Company vs. freelancer/agency
  • Testimonials: outsourcing works!
  • About Outsource Accelerator
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How we can help enhance your travel business with outsourcing

Outsourcing for the travel sector

The travel industry is among the fastest building and one of the biggest revenue-generating industry. But with a lot of new companies emerging and the rise of technology, the travel industry has become more advanced and challenging. People travel for both leisure and business and especially during the peak season, the volume of customers in the travel sector can be hectic. Add that to the meticulous needs of the customers that have to be met to give them an affordable but also the most valuable travel experience, the process involved in which requires a great depth of detail. From handling ticketing processes to reservations and bookings for accommodation, dining, and other activities and tours, these functions can drain a business’ operation costs and resources.

When you outsource the time-consuming, redundant, and less critical business functions, you free up the time of your staff in doing tasks like data entry and management. For small travel businesses, outsourcing means you can save a significant amount in hiring a full-time receptionist or office assistant. With the roster of highly skilled and experienced outsourcing firms, you can also gain access to specialized employees and resources that can make your business functions and process seamless and available online to leverage the access to technology. When outsourcing any part of your business, it is necessary that you choose a partner who can better the job you are doing.

Outsourcing advantages for travel businesses

Outsourcing business functions frees up your time and resources in doing non-revenue and redundant office tasks such as data entry and management, call and chat support, ticketing, bookings, and reservations. By outsourcing these less critical business processes, you can redirect you and your staff’s attention to more profit-generating efforts for your business such as promotions and customer-relationship building. Travel outsourcing companies have years’ worth of skills and experiences in handling the needs of the industry. They have a roster of highly competitive employees specializing in various service areas as well as appropriate and seamless systems to keep up with the demands of the current travel industry.  Read more…

Types of travel businesses that should outsource

Outsourcing is a fairly common business practice in the travel industry. One of the most common examples is online and independent travel agencies hiring an outsourcing partner to provide a virtual assistant that can do back office tasks and processes, such as data entry for booking and reservations. Aside from this, it significantly reduces the overall cost of hiring a regular office-based employee; it also makes the entire ticketing, booking, and reservation process seamless and available online to cater to more customers. Aside from travel agencies, tourist attractions, such as museums and amusement parks, owners are familiar with this strategy especially when it comes to managing the increased volume of customers during the peak season.  Read more…

Best travel jobs to outsource

Outsourced travel tasks usually involve back office-related tasks and functions that take a lot of time and effort to fulfill, such as ticketing which involves a high process time. An outsourcing partner can seamlessly shorten and quicken the tedious process of handling and distribution of tickets and queries. A virtual assistant can also serve as extra staff to do the booking and reservations of hotels and accommodation, restaurants and dining, tours, appointments, and other activities and excursions. Other commonly outsourced tasks in the travel sector also include finance and accounting, customer care and service, and marketing. Read more…

Travel outsourced roles salary comparison

We have prepared a salary comparison table that shows the average salary per annum of the top outsourced travel jobs and roles. It indicates the price comparison between four different countries, namely the Philippines, the United States, Australia, and the United Kingdom. You can clearly see how cost-effective outsourcing in the Philippines is as compared to hiring employees from the three other locations. All amounts are in U.S. dollars (USD$) per hour and the estimate is based on a 40-hour work week in a 52-week year. Read more…

Outsourcing companies specialising in travel

We highlight some outsourcing companies in the Philippines that specialize in providing services for businesses in the travel sector. These companies have a proven track record of providing travel clients with services ranging from virtual assistance, customer service, bookkeeping and even lead generation. They already have the systems and processes in place to be able to adapt to your business needs. You can check each of their company page within our BPO directory to find out more about their services and company information. Read more…

Success stories in travel outsourcing

The quality of product or service a company provides is best authenticated by the commendations of its happy and satisfied customers. You know that a business is doing great because of the validation it receives from its loyal clients. The same is true when it comes to travel outsourcing. We have listed some success stories from clients who are in the travel business that has outsourced and experienced first-hand how outsourcing drastically improved the way they do business, some of them even sent a video recording as a testimonial! Read more…

Travel outsourcing benefits

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Average annual salary costs (USD )

Entry level


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Mid level


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Mid level


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Executive level


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Travel outsourcing salary comparison

All amounts are in U.S. dollars (USD$) per annum

  • JOBS
  • Accountant
  • Customer Service
  • Copy Writer
  • Graphic Artist
  • HR Manager
  • IT Representatives
  • Project Manager
  • Software Developer
  • Software Engineer
  • Technical Support
  • Team Leaders
  • Virtual Assistance
  • $5,959
  • $3,337
  • $4,767
  • $3,883
  • $9,506
  • $5,722
  • $21,458
  • $7,221
  • $8,333
  • $4,638
  • $7,152
  • $2,285
  • U.S.
  • $67,190
  • $29,717
  • $56,600
  • $46,658
  • $78,007
  • $61,758
  • $108,000
  • $81,994
  • $109,087
  • $36,924
  • $75,823
  • $42,240
  • U.K.
  • $72,923
  • $22,137
  • $52,088
  • $38,668
  • $46,669
  • $24,741
  • $57,296
  • $39,913
  • $44,459
  • $35,225
  • $31,174
  • $39,066
  • $58,479
  • $35,275
  • $62,653
  • $37,596
  • $66,518
  • $59,938
  • $86,029
  • $62,653
  • $62,653
  • $38,232
  • $45,428
  • $31,797

Travel outsourcing service providers

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Travel outsourcing success stories

Why outsource to the Philippines?


Hiring in-house vs outsourcing

  • Salary & benefits
  • Hiring & training cost
  • Facilities and equipment
  • On-boarding and support
  • Quality control
  • Legal compliance
  • In-house
  • Expensive
  • Need recruiter/HR
  • Depreciating assets
  • Need manager
  • Time consuming
  • Can get expensive
  • Outsourced
  • Up to 70% cheaper
  • Provided by BPO company
  • Conducive workplace
  • Specialised trainers provided
  • Quality checks all throughout
  • Managed by BPO company

Using a BPO company vs. agency vs. freelancer vs. Upwork

  • Best rates
  • Quality control
  • Expand and scale
  • Operational backup
  • Leadership team
  • Trading and upskilling
  • Facilities and offices
  • BPO Company
  • Agency
  • -
  • -
  • -
  • -
  • -
  • -
  • Freelancer
  • -
  • -
  • Upwork
  • -
  • -

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Testimonials: outsourcing works!

Hear from business owners across the globe who use and benefit from outsourcing.

99.99% applicability: Outsourcing can applied to almost any business in almost any business sector

Transformative: Outsourcing is possibly the most transformative business tool available today

Save 70% on staffing costs: You can save as much as 70% on staffing costs, enabling your company to flourish

Drive innovation & growth: Access to cheaper more abundant resources allows your company to drive innovation and growth

About Outsource Accelerator

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator is the world’s leading platform and marketplace for outsourcing. It specifically promotes Philippines outsourcing to the world.

The Outsource Accelerator website has over 3,000 articles, 200+ podcast episodes, and a comprehensive directory with 600+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.

Independent trusted advice

Outsource Accelerator is not a BPO, and will never provide outsourcing services. That is why it can be trusted by everyone in outsourcing. We offer advisory services related to outsourcing, but not actually outsourcing.

Derek Gallimore

Derek Gallimore has been in business 20 years, outsourcing 6+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

How we can help enhance your travel business with outsourcing

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