Outsourcing directory

SPLACE is a business process outsourcing company composed of highly trained, top-rated, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent. Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated and in the process of Great Place to Work (GPTW) Certification.

At Nakama Tech, we stand as pioneers in the global business process outsourcing industry. Our mission is clear, we empower businesses to excel in customer service, ultimately fostering their growth and success. As dedicated partners, we are more than a service provider; we are an extension of your team, working tirelessly to enhance your customer experience and drive your business forward.

Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience. Customer Experience Lifecycle Management is our Forte. Delivering Insights & Innovation is our Differentiator.

ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

Insurance Support Services International Corporation (ISSI Corp) is a specialized business process solutions company that strives to provide the global insurance industry with strong support, stability and long-term peace of mind. Founded in 2010, ISSI Corp is a Manila-based company with over a decade of experience in supporting insurers with Contact Center Solutions, Back-office Support and Sales & Marketing. Among our core strengths and capabilities are our adaptability and network, which allow us to perform classical outsourcing services that could evolve into joint ventures. Our BPO operations serve US insurers (700+ FTEs) and US and Australian pet health insurers through our joint venture PetSure Services Inc. (450 FTEs).

Hello! We are iQor For our clients, customers, employees, and communities where we work and live, iQor creates meaningful connections by employing people with heart and technology with purpose. Our partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction. At iQor, our culture starts with making people smile. Nurturing: We are focused on the employee experience and provide our team members a path forward to help them achieve their dreams. Our Virtual iQor University provides team members access to help them learn and grow. Formal and rigorous programs like our Scholars program offer a challenging and rewarding path to management. We work hard to provide each team member the right mentorship and support structure to guide and support them on their journey. Motivating: We know that employees are investing their time with us. We take this to heart and ensure that we create the right environment and tools to help energize and motivate our amazing employees. We built iQor Recognize to provide a virtual platform to recognize accomplishments but never miss a milestone and say thank you. Transparent: Every corner of iQor is focused on you. One of the more unique aspects of iQor is a real-time performance dashboard that each senior leadership team member has on desktop and mobile. No matter where they are, they can drill down into programs and see what is happening. Visibility into the business is not a secret. Our leadership team makes it a point of staying connected to you. We are open, honest, celebrate our successes, and address opportunities head-on, together as one team. Curious: A large number of our employees were born with a phone, app, or in the cloud. Times have changed, and so have we. Our focus is on keeping you ahead of what is next. Our digital CX services deliver amazing employee and customer experiences, discover new ways to enhance the customer journey and deliver on customer preferences for how they choose to interact and support your brand. Partners find our inquisitive nature helpful and thought-provoking in pursuit of their business goals.

GetCaller’s goal is to empower small to medium-sized companies to afford call center services and admin tasks, leveling out the playing field by bringing smaller enterprises to the same level as the “big guns.” GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual assistance - all at unheard-of prices in the BPO market. We serve a broad spectrum of businesses across numerous industries. We have been empowering our clients with qualified agents and sophisticated technology since 2008, sparking a unique synergy responsible for lower costs, higher profit margins, and most importantly, better service that boosts satisfaction and creates long-lasting relationships with customers.

Better Support was founded in 2022 with one clear mission - To Provide The World's Best Support Talents.

 Based in Manila, we're at the heart of the world's number one outsourcing destination, where English is an official language, high educational level and excellent work ethic.

 At Better Support, we have extensive expertise and knowledge of how to find and manage the country's leading talents. When working with us, you get more than a staffing solution; you get a long-term partner supporting your business for continued growth.

Datamatics enables enterprises to combine various relevant Digital Technologies to improve productivity and customer experience to build sustainable competitive advantage.

Staffingly, Inc. provides virtual staff outsourcing services to India, the Philippines, and Srilanka to the Healthcare Industry. Staff members possess exceptional communication skills and educational backgrounds in healthcare. Many hold Master’s Degrees in Healthcare and Doctorates. We provide various staff outsourcing services as follows, and we can tailor them to your staffing needs. please speak with a Specialist by calling (800) 489-5877 or email at [email protected] Who are we? With over 25 years of experience in Staffing and outsourcing, our founders, advisory team, and staff members come with backgrounds in healthcare and staff outsourcing, and leaders from professional associations, including doctors, pharmacists, and professionals recognized by top staffing outlets. Headquartered in New Jersey with services and locations globally in the USA, Canada, Mexico, India, Bangladesh, and Sri Lanka, we have experienced professionals with higher education in healthcare. Our parent Company, Hire IT People, Inc., has been in business for over 14 years. It provides I.T. Staff Augmentation and Consulting Services to government agencies, Fortune 500 clients, MNCs, and several small companies in the USA, Canada, and Mexico. Proven Results Our Company supports Healthcare, Pharmacy, and Information technology clients with outsourcing and Staffing needs. With over 500 employees in our group, we have a pool of healthcare workers from India, Sri Lanka, and Bangladesh to support your staffing needs. We employ over 150 recruiters to work on your outsourcing and staffing requirements. Vision and goals of our company We have a strong and brilliant team of professionals who work on many jobs with a focus on Customer requirements. Our team has grown together powerfully over the past few years to meet customers’ demands. Our goal is to continue to recruit top healthcare talent with a 100% focus on client and HIPAA compliance.

The Back Room increases your business capacity by outsourcing accounting, admin, legal, sales and marketing professionals. We bring on skilled, qualified staff who will help you grow your business. Our proven approach is a smart way for firms looking for that extra edge to access professional workforce support.

At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

Unient enables organisations to function onshore and offshore as one enterprise. For over a decade, Unient built a name for itself in the Australian logistics industry as a trusted outsourced provider of scalable teams of specialists and custom software solutions. As Unient, we stay true to our organisational DNA of providing value-driven and exceptional and sustainable offshoring services to our clients. We are committed to establishing long-term and collaborative business partnerships. Your success is our success. Our team of experts works closely with our partners to execute and achieve our desired outcomes. With fully-flexible engagement models and tailor-made solutions, Unient is the perfect fit for all your offshoring needs.

MultiplyMii is a market leader in remote staffing. We have a proven record of success in helping businesses from around the globe build their own productive and cost-efficient Filipino teams. MultiplyMii moves past the traditional Virtual Assistant model by attracting the top 5% of the Filipino talent pool. MultiplyMii acts as a dedicated HR & Recruitment arm, helping businesses attract, retain, and upskill their coveted A+ specialists.

Leading and advanced BPO contact centre providing outsourcing & offshoring services for companies from the UK, USA, Europe & Australia. Think customer support, debt collection, tech support, sales, appointment setting, accounting and more. Services are offered in English, German, Portuguese, Dutch, Italian and more thereby improving your value proposition and performance across the globe.

Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

Outsourcing to the Philippines made easy. Platinum Outsourcing is an award winning, trusted and professional outsourcing provider, helping Australian businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey with us and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

Australasian Outsourcing Group is a global outsourcing company dedicated to helping businesses of all sizes enhance operational efficiency and cut costs by matching them with trustworthy, reliable, five-star global talent. We offer a wide range of specialised outsourcing solutions, covering accounting & bookkeeping, customer support, web & graphic design, content creation & copywriting, data management, IT services, digital marketing, data analyst, sales and telemarketing, and more. Our team of professionals combine industry expertise with cutting-edge technology to deliver solutions that exceed our clients' expectations. With a focus on quality, security, and client satisfaction, we are the go-to partner for businesses across diverse sectors. With AOG as your outsourcing partner, you are choosing a reliable ally that will help you unleash your business's full potential while allowing you to focus on your core competencies. Join hands with us, and let's streamline your operations and achieve operational excellence together.

Influx provides businesses with top-tier customer experience (CX) teams that operate remotely. Its “support ops on demand” services are sought by brands and technology companies wanting to enhance the speed and flexibility of their support teams without compromising on quality. Influx offers reliable and excellent customer service through a straightforward month-to-month payment system.

Save up to 60% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line? Look no further than iFive Global. With 1000+ staff in the Philippines, our outsourcing services are designed specifically for companies looking to grow their business without breaking the bank. By partnering with iFive, your utilizing a team of dedicated, highly trained professionals ready to work in roles such as administrative assistant, e-commerce support, accounting, HR management, record retrieval, intake (call support), case manager, paralegal and more. Our outsourcing services allow you to scale your business quickly and efficiently, without the added burden of hiring and training new staff. Our team is available 24/7, so you can get the support you need, when you need it. With iFive, you can focus on what you do best - delivering exceptional services and products - we take care of the rest. Don't let staffing constraints hold you back from achieving your business goals. Contact us today to learn how iFive can help support your company's growth.