View all outsourcing firms

Movate

3.5/5 • Glassdoor rating

Overview

Movate, formerly CSS Corp, is a leader in digital customer experience and support outsourcing, committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range in the CCO/CXM industry.

Headquarters

600 Tennyson Parkway, Suite 255 , 75024, Plano, Texas

Public or Private

private

Seats or staff

10000+

Revenue

$1 bil. - $5 bil.

Industries
  • Consumer Services
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Healthcare
  • Hospitality
  • Pharmaceutical
  • Public Utilities
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Utilities

Details

Year Founded

1996

Countries of fulfillment
  • Belgium
  • Canada
  • China
  • Colombia
  • Costa Rica
  • India
  • Malaysia
  • Mauritius
  • Philippines
  • Poland
  • Romania
  • South Africa
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Engineering & Architecture
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+1 469 573 5029

https://www.movate.com


About Movate: Review and comparison

Founded 26 years back, Movate has built a niche in the industry as a trusted and reliable provider of consumer and enterprise support services. Besides offering managed services for customers, Movate also leverages four AI-powered proprietary platforms to provide best-in-class experiences. Today, Movate has tremendous recognition for its disruptive digital solutions, insights-driven services approach, affinity towards customer business, employee empowerment, and use of digital solutions, which differentiate them as a value partner.

Movate Outsourcing

Headquartered in Plano, TX, Movate has presence in other countries, including North America, Central America, Europe, Asia Pacific, China, and India.

Movate’s BPO services and pricings

Movate offers the following services:

  • Digital Customer Experience
  • Enterprise Product Services
  • Digital Infrastructure Services
  • Digital Engineering & Insights

Pricing services vary, depends on services selected.

How Movate outshines its competition

Movate succeeds by focusing on building careers, not jobs. Their goal is to inspire innovation through leading technology to make their customer’s dreams a reality.

In addition, Movate fosters a workplace that promotes learning and employee satisfaction.

Key executives

Sunil Mittal (CEO)

Sunil Mittal is the Chief Executive Officer of Movate, a global customer experience and technology consulting services company, with over 10,000 employees in five continents. He is an industry thought leader and has successfully steered Movate’s strategy and evolution across his tenure here. Read more.

Ramaseshan K (EVP & Chief Financial Officer)

Ram has close to 3 decades of experience and executive-level leadership in driving financial operations and executing enterprise-wide strategic plans. He has strong expertise in accounting, corporate governance, mergers and acquisitions, investor relations, treasury and ESG, leading to shareholder value creation. Read more.

Ajay Tyagi (EVP – Digital, Product & Platform Services)

Ajay Tyagi heads the IT Services business at Movate, which covers the entire stack of cloud, infrastructure, application and security services. He is responsible for the strategy and execution of digital technology, product and platform services. Read more.

Anish Philip (EVP & Chief People Officer)

With over 2 decades of experience as a human resources leader, Anish understands the needs, wants, and expectations of employees and has transformed people functions in leading IT organizations. His expertise spans across the corporate HR spectrum, and he has a successful track record of providing strategic leadership to the company’s ‘people’ agenda. Read more.

Mushtaq Ahmad (SVP & Chief Information Officer)

Mushtaq has almost two decades of IT industry experience and is the global Chief Information Officer at Movate. With expertise in data center technologies, next-generation cybersecurity, cloud, and applications he has assumed various leadership roles and worked across the globe in geographies like the USA, Europe, and APAC. Read more

Ashok Philipose (EVP & Chief Delivery Officer)

Ashok Philipose is the Chief Delivery Officer at Movate. He is responsible for integrating and building teams, engaging employees, delivering customer satisfaction, ensuring operational excellence and managing delivery for multi-million-dollar businesses worldwide. Read more.

Rahul Joshi (SVP & Chief Technology Officer)

Rahul Joshi is the Chief Technology Officer at Movate. Rahul specializes in shaping innovative technical strategies and executing plans that help clients solve critical business problems. He has two decades of experience building innovative and cutting-edge enterprise IT solutions in the digital, cloud, security, and customer support domain, leveraging analytics and artificial intelligence. Read more

Vivian Gomes (SVP & Chief Marketing Officer)

Vivian Gomes is the Chief Marketing Officer at Movate. He is an industry thought leader with a strong professional track record of almost 2 decades in the IT and BPM industry. Read more

Siddharth Victor (SVP Sales & Solutions – Support Services)

Sid Victor heads the sales and solutions division across Customer Experience Management & Enterprise Support Services at Movate. He has 17 years of experience in the IT industry, all of which has been with CSS. He is responsible for hunting new logos, providing consultative expertise for clients and internal stakeholders, pipeline generation, business and services transformation, identifying and creating forward-looking solutions and developing innovative differentiators in support. Read more

Movate reviews and comparisons

Movate has a consistent history of winning premium business awards. Some very recent awards include:

  • December 2022: Won “ Best company for diversity” and “Best company for women” awards from Comparably
  • December 2022: Recognized for one of the best corporate HR practices 2022 by NHRD India
  • November 2022: Named as one of the top 25 safest workplaces in India by KelpHR
  • September 2022: Named one of the top 5 contact center outsourcing providers by the CRM magazine
  • May 2022: Won Gold Stevie award from American Business Award for “Best Management Team in IT Services” category
  • May 2022: Won Platinum award from TITAN Business Awards for “Best Workplace of the Year” category

Movate’s contact information

Movate’s main headquarters is located in:

600 Tennyson Parkway, Suite 255 , 75024, Plano, Texas

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 469 573 5029.

Movate news, podcast & articles

Movate videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.