Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Datamatics enables enterprises to combine various relevant Digital Technologies to improve productivity and customer experience to build sustainable competitive advantage.

    Sectors
    • It Services And It Consulting
    Glassdoor rating

    3.4/5

    Rank  #14
    • Seat:

      5000-9999
    • DA: Domain Authority

      45
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      1975
    • Locations:

      19
  • A South African based outsourced contact centre Specialising in Sales, Retentions and Customer Experience. Over a decade of service excellence, and counting. We at ELS are proud to have transformed customer service management, sales and retentions through our innovative approach, world-class quality assurance, and comprehensive solutions. To us, it’s all about enhancing the connection between your business and its customers, and ensuring that you have robust systems in place to keep your team strong, and your prospects growing. What started as a lean team of skilled administrators, quickly grew into an award-winning team of highly skilled customer experience retentions and sales experts, collectively reshaping the way companies design and deliver customer experiences and increase sales and retentions. Today, our team continues to grow – and our hunger for constant learning and refining never ceases. The only thing that remains fixed, is our commitment to providing our clients with flexibility, agility and the ability to excel.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    Rank  #2035
    • Seat:

      50-99
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2006
    • Locations:

      1
  • Telvista is a renowned global business process outsourcing (BPO) company that specializes in providing customized outsourcing solutions to businesses worldwide. With over 26 years of experience in the contact center industry, Telvista has established itself as a trusted industry leader that delivers exceptional customer support services. We partner with businesses from various industries and develop tailored BPO services that match their specific needs. Our partnership allows our clients to focus on their core competencies without overburdening their internal resources, providing them with a competitive edge and scalability. Our services include both technical and non-technical support services- Offshore, Near Shore, and On Shore. We have the flexibility, speed, efficiency, and multilingual capacity to expand our clients' presence, not just locally but globally. Telvista is indirectly owned and controlled by the Carlos Slim family, the 7th richest man on the Forbes list (2023), and one of the most influential conglomerates in Latin America. Co-owned by America Movil, S.A. de C.V. (NYSE: AMX) and Grupo Carso, Telvista has extensive experience in inbound/outbound customer service, sales, tech support, and help desk support, catering to various industries such as Telecommunications, Tech, Cable, Travel, Security, Insurance, Automotive, Healthcare, Energy Government, Political, Financial Service, Food & Hospitality, and Retail/E-Commerce. Our range of services includes inbound/outbound calling services, post-sale follow-up services, answering services, and call overflow with 24/7 availability, technical support, e-commerce management, back-office transactions, finance and accounting services, human resource services, and social media support services. Partner with Telvista and experience exceptional outsourcing solutions that improve your overall operational efficiency.

    Sectors
    • Agency Contract Partner
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.5/5

    Rank  #69
    • Seat:

      5000-9999
    • DA: Domain Authority

      33
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1997
    • Locations:

      17
  • At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2305
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
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  • As a prominent global provider of customer experience BPO solutions, Value Leaders BPO (VLBPO) empowers brands to strengthen connections with their customer base, ultimately enhancing their brand equity. The pursuit of world-class support is crucial for internationally revered brands that value responsiveness, empathy, and personalized assistance. Consumers actively seek these qualities and readily recognize and reward companies that consistently meet such expectations. Catering to clients across various industries, including legal, health and wellness, fintech, gaming, technology, home sharing and travel, digital advertising, social media, streaming, and e-commerce, VLBPO's profound expertise and extensive presence in the US, Canada, and UK markets solidify our reputation as a reliable partner. This is particularly true for emerging, high-growth enterprises aiming to capitalize on limitless opportunities. Our commitment to delivering favourable results extends beyond business success. As we actively engage in socially responsible corporate initiatives focused on effecting positive change in the lives of individuals, communities, and the environment, our corporate social responsibility programs underscore our dedication to making a meaningful impact.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1027
    • Seat:

      100-249
    • DA: Domain Authority

      18
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.7/5

    Rank  #1047
    • Seat:

      100-249
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • Remote Staff Trained to Help Grow Your Business Archers Contact Solutions is a unique outsourced services company founded by an experienced business coach. What sets us apart is our singular focus on helping business owners and entrepreneurs grow their businesses. Whether you need help in sales, lead generation, social media marketing, or administration, we’ve got you covered. Contact us today to find out how our specially trained staff can help take your business to the next level.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2496
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      2023
    • Locations:

      2
  • PeoplePartners is one of the fastest growing companies in the BPO Industry that is specializing in Business Brokerage, Sales Support, Back-Office Services, Student Support Services and Recruitment Process Outsourcing (RPO). Driven by core values, with passion, accountability, and resourcefulness at its core, they are fully committed to enabling clients to achieve streamlined growth and increased bottom-lines. Thus, their main goal is to recruit, retain and develop high caliber and like-minded professionals that will not merely fill job vacancies for our clients, but also work hand in hand as we bring our company to higher successes.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    4.6/5

    Rank  #1384
    • Seat:

      1-49
    • DA: Domain Authority

      10
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2014
    • Locations:

      2
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  • Reliasourcing is a Philippine-based BPO and we’re on a mission to give you the peace of mind you need to run your day-to-day business. We specialize in tailor-made solutions that will help businesses offload and optimize some of their operational burdens and pain points while assuring quality and cost efficiency. Free your mind!

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.0/5

    Rank  #2153
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
  • A Virtual Assistant from VAssistme gives you the support you need at an affordable price. A Virtual Assistant gives you more time back in your day to focus on growing your business, whether you hire them for two hours per day or full-time.

    Sectors
    • Full Service Bpo
    • Seat Leasing Bpo
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    Rank  #2602
    • Seat:

      1-49
    • DA: Domain Authority

      17
    • Revenue:

      Unknown
    • Founded:

      2018
    • Locations:

      2
  • Hello I am Nathan Muniz the owner of 247SECRETARY.COM. I started this outsourcing center to provide customer service to my own collection of businesses based in the USA. I enjoyed putting together my own call center so much I have decided to put together teams for other businesses to utilize.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    Rank  #2552
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      2
  • From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Ventures: Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs.. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

    Sectors
    • Customer Service
    • Software Application Development
    Glassdoor rating

    4.7/5

    Rank  #331
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • Emapta: Revolutionizing Outsourcing with Personalized Solutions Founded in 2010 by CEO Tim Vorbach, Emapta stands out in the world of business outsourcing. Tim's vision was born from a personal need for more control and transparency in outsourcing services. He not only created a better solution for his own business but also revolutionized the way companies access and manage offshore talent. Emapta embodies a new era of outsourcing, where clients effortlessly build dedicated, high-quality teams in global locations, seamlessly integrating them as an extension of their in-house operations. Emapta's approach is holistic – they don't just source and employ talent; they nurture it. Emapta offerings include premium office spaces, comprehensive legal and HR support, and cutting-edge IT solutions. However, what truly sets them apart is their emphasis on giving clients complete day-to-day management of their offshore team, ensuring a perfect synergy with their business culture and operations.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4.4/5

    Rank  #42
    • Seat:

      5000-9999
    • DA: Domain Authority

      54
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      2005
    • Locations:

      4
  • D&V Philippines is one of the leading business process outsourcing (BPO) firms focusing on finance and accounting, audit, and admin-related support based in Makati City — the financial center of the Philippines. The company started with a handful of accountants and went on to become one of the fastest-growing companies in the Philippines and in Asia-Pacific. Led by Dutch CFO Stefan Vermeulen and daily operations managed by CPAs, we bring more than 10 years of experience in accounting, audit, and compliance to the table to assure clients that our expertise can match their needs, no matter how complex. Our solutions are created scalable, flexible, and tailored to adapt to the current phase of their growing business. D&V Philippines provides highly specialized F&A solutions that serve as an extension of the finance and accounting departments of corporate CFOs, and an extension of practice of professional services firms, including accounting firms, audit firms, part-time CFO firms, and wealth management firms. Today, our tailored and cost-effective solutions are helping more than 350 clients in Australia, Asia-Pacific, Canada, Europe, Singapore, the United States, and the United Kingdom. Led and managed by accountants, our roster of nearly 1000 accountants and auditors gives our company the expertise and talent diversity to deliver a wide range of innovative services to our ever-growing clientele. Our tireless commitment to excellence, integrity, and innovation continues to move us forward and drive us to deliver better solutions.

    Sectors
    • Finance Accounting
    Glassdoor rating

    4.1/5

    Rank  #305
    • Seat:

      500-999
    • DA: Domain Authority

      26
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
  • 20four7VA is a trusted remote hiring company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of 750+ offshore contract talent. Talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.9/5

    Rank  #352
    • Seat:

      50-99
    • DA: Domain Authority

      59
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    3.4/5

    Rank  #1209
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #335
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2006
    • Locations:

      1
  • ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2248
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      -
  • Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.

    Sectors
    -
    Glassdoor rating

    4.1/5

    Rank  #1321
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • Omada One is a premium offshore BPO recruitment and staffing outsourcing solution provider. AUSTRALIA - NEW ZEALAND - USA - CANADA - PHILIPPINES As the business landscape evolves rapidly, it's imperative that your workforce adapts as well. Outsourcing is no longer exclusive to large corporations; small and medium-sized disruptive startups can also harness its benefits, enjoying cost savings and operational efficiencies. At Omada One, we drive performance, execution, and outcomes while reducing monthly labor costs by an impressive 42%-62%.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2596
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      1
  • Welcome to PrimeSync Solutions, where we turbocharge your business operations and catapult you into a realm of unparalleled efficiency and growth! 🚀 As your dynamic partner in the BPO landscape, we're here to unlock a world of possibilities, from slashing operational costs to tapping into global expertise that elevates your customer service and back-end operations to new heights. Get ready to transform your business with tailored solutions that fit like a glove, making your journey with us not just a partnership, but a thrilling adventure towards success. Let's dive in and make waves together! 🌊✨

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization BBC Global Services. BBC Global Services is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. BBC Global provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1129
    • Seat:

      1-49
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • 123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5.0/5

    Rank  #192
    • Seat:

      500-999
    • DA: Domain Authority

      28
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      3
  • Influx provides businesses with top-tier customer experience (CX) teams that operate remotely. Its “support ops on demand” services are sought by brands and technology companies wanting to enhance the speed and flexibility of their support teams without compromising on quality. Influx offers reliable and excellent customer service through a straightforward month-to-month payment system.

    Sectors
    • Customer Service
    • Output Based
    • Specialized Bpo Vertical
    Glassdoor rating

    3.2/5

    Rank  #196
    • Seat:

      1000-4999
    • DA: Domain Authority

      37
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      1
  • For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services. Experience enterprise level services at affordable pricing!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.8/5

    Rank  #572
    • Seat:

      100-249
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      10
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