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Eastvantage

4.4/5 • Glassdoor rating

Overview

Eastvantage provides customized business solutions to global companies, enabling offshore operations from its locations in the Philippines, India and Bulgaria. The management team brings a wealth of global insights and local knowledge in the areas of digital transformation, customer experience, and business support. Combining expertise with a hands-on approach to managing client relationships, we help bring about strategic growth for businesses in a wide range of industries worldwide.

Our Vision is to become a preferred managed services provider. We envision being a strategic partner for entrepreneurs around the world by providing added-value services and it is our mission to create meaningful jobs across the globe.

With over a decade of operations, we have 1000+ happy employees managed by leaders who have a solid understanding of industry best practices. We pride ourselves in having crafted a good record in providing integrated, cost-effective, and fully-functional outsourcing solutions. More than that, we have built a company culture that we are truly proud of. We place a premium on creating a happy workplace driven by meaningful jobs.

Our core values of customer intimacy, transparency, passion, excellence, and commitment extend to our colleagues as well as to our clients, making offshoring simple and seamless. Proving true to providing inspiration to help global businesses grow, Eastvantage is relentless in adopting innovative strategies to adapt to the ever-changing market demands.

What Eastvantage offers its clients

Eastvantage offers inspired outsourcing for inspired results. Our best advantage is our inspired team - dedicated minds that make inspired outsourcing a reality. Managed by our founder, we engage our customers in a relatable and personal way. We tailor-fit solutions for global support functions and provide world-class operational management.

Eastvantage makes outsourcing effective and easy to manage. We start by understanding your needs and goals, so we can help to improve performance, reduce costs, and manage risk. Then we leverage our extensive expertise and experience to design inspired business solutions that deliver measurable results.

How Eastvantage outshines the competition

Eastvantage's Operational Excellence is recognized by the international business community.

2022 International Bussiness Association Gold Stevie® Award for Achievement in Sales or Revenue Generation
2022 Asia CEO Awards Circle of Excellence Award for the Technology Company of the Year
2022 Asia CEO Awards Circle of Excellence Award for Expatriate Executive of the Year
2022 Asia CEO Awards Circle of Excellence Award Young Shero of the Year for 2022
2022 HR Excellence Awards Silver Award for Excellence in HR Innovation Excellence
2022 HR Excellence Awards Silver Award for Excellence for Crisis Management and Recovery
2022 Best in Biz Silver winner for Most Customer-Friendly Company of the Year
2022 Best in Biz Bronze winner for Executive of the Year
2021 Silver Stevie® Award for Most Exemplary Employer for COVID-19 Response
2020 Bronze Stevie® Award for Excellence in Innovation in Technology Industries
2019 International ICT Awards as Best Company of the Year Providing Services for Information Technology & Software Development

We also have a 4.5-star rating on Glassdoor from over 100 employees.

Our key strength lies in a dedicated Operations Support team that ensures OPERATIONAL EXCELLENCE. From establishing KPIs, performance monitoring, to ensuring continuous improvement,We provide flexible, customized support that few BPOs do. Backed with a Recruitment team who understands your hiring needs and a solid HR backbone that works to retain the best talent, Eastvantage is in a league of its own in the boutique BPO space.

Eastvantage company structure

We are a privately-held business solutions company with Euro-Filipino roots. Eastvantage was conceived casually at a Philippine beach by entrepreneur friends, and was born naturally in order to provide small and medium enterprises access to affordable world-class outsourcing services, while providing meaningful jobs.

In 2021, the company restructured its shareholdings with the entry of a seasoned investor who brought in a deep understanding of scaling service operations.

Sample highlight service offering of Eastvantage

Resourcing Experts
Customized Services
Managed by Founders
Operational Expertise
Agility and Flexibility
Inspired Results

Headquarters

24th floor, Fort Legend Tower, 3rd ave. corner 31st street, 1634, Bonifacio Global City, Metro Manila

Public or Private

private

Seats or staff

500-999

Revenue

$100 mil. - $250 mil.

Industries
  • Ecommerce
  • Education
  • Game Dev & Support
  • Healthcare
  • Hospitality
  • Others
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Transportation
  • Travel

Details

Executive

Kamal Asarpota, Chief Executive Officer

Year Founded

2010

Countries of fulfillment
  • India
  • Philippines
Sectors
  • Customer Service
  • Full service BPO
  • Human Resource & Legal
  • Output-based
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+63 2 8876 1444

https://www.eastvantage.com


About Eastvantage: Review and comparison

Eastvantage is an outsourcing company that’s all about creative outsourcing. The company provides customized solutions to expanding businesses in business management, information technology, and customer service.

The firm employs over 1,000 people and is expanding its service footprint in over 25 locations across the globe. The company has its headquarters in Manila, Philippines, in the heart of Southeast Asia.

Eastvantage offers solutions to various sectors and industries. These industries include legal services, medical, banking, retail and e-commerce, food and beverage, creative and advertising, app and software development, and logistics. The company’s seat size currently stands at 1,000 staff.

Eastvantage Outsourcing

Established in 2010 by a Euro-Filipino team to help foreign companies tap into the rich Philippine talent pool, Eastvantage has since grown and now provides business solutions to global companies, enabling offshore operations from its locations in the Philippines, India, and Bulgaria.

The management team brings a wealth of global insights and local knowledge in the areas of digital transformation, customer experience, and business support. Combining expertise with a hands-on approach to managing client relationships, Eastvantage makes outsourcing simple and seamless.

Eastvantage’s BPO services and pricings

Eastvantage provides the following BPO services:

  • Outsourcing
  • Virtual assistant
  • Web development
  • Software development
  • Customer services
  • Accounting services
  • E-marketing
  • Offshoring
  • Social media management
  • Managed Services
  • Staff Extension
  • Staff Leasing
  • Staff Augmentation
  • Hosted Team
  • Propeller Team
  • Developer Team
  • Customer Support
  • IT service desk
  • Managed services

Eastvantage’s pricing

Eastvantage has a fair pricing structure. Generally, their prices depend on the specific services that their clients demand. Compared to its competition, Eastvantage’s prices are affordable.

How Eastvantage outshines its competition

Eastvantage promotes a culture of accountability and going above and beyond for its partners. Its core principles reflect that they’re self-disciplined, curious, connected, and providing quality services.

Unlike many of its competition, the company has a group of self-starting, knowledge-hungry teams that share a passion for producing outcomes for their clients.

Eastvantage will rally around your brand and produce well-thought-out and professionally executed outcomes because of their thirst for success.

The company derives pleasure in and outside of its workplace through a staff development program, corporate social responsibility, and employee engagement with the help of the Eastvantage management.

Key executives

Joeri Timp (Managing Director and Co-Founder)

Joeri Timp co-founded Eastvantage in October 2010. Timp held the team at the global service center of UK-based NGA (SAP HR outsourcing) and the delivery center of the global law firm Baker & McKenzie (legal process outsourcing) and has over 20 years of management experience.

Kamal Asarpota (Chief Executive Officer)

Kamal Asarpota has over 22+ years of global experience and a successful track record of delivering financial and business results with large, reputed multinational organizations in the ITES/BPM Industry.

Asarpota has experience in setting up, scaling up, and leading multiple verticals across different channels in India, China, Japan, and the Philippines and a proven track record of developing new service models and turning around under-performing operations..

Eastvantage reviews and comparisons

Eastvantage has a team of experienced staff with an eye for incredible talents in the labor pool. However, there are no reviews on the company’s official website. You can compare them to other BPO services of their size.

Eastvantage’s contact information

Eastvantage’s main headquarters is located in:

24th floor, Fort Legend Tower, 3rd ave. corner 31st street, 1634, Bonifacio Global City, Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +63 2 8876 1444.

References

https://www.glassdoor.com/Overview/Working-at-Eastvantage-Business-Solutions-EI_IE1084085.11,41.htm

https://www.crunchbase.com/organization/eastvantage

Eastvantage news, podcast & articles

Eastvantage videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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