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FarmOut Central Intouch

4.0/5 • Glassdoor rating

Overview

“FarmOut Central Intouch Incorporated is (FOCI) is a business process outsourcing company that is located in the Philippines. FOCI has over 18 years of experience in the Information Technology industry.

The services offered by FarmOut Central Intouch Incorporated (FOCI) to their clients are:

• Social Media Listening Post Service
• Inbound Call Handling Specialist Services
• Outbound call specialists
• Online chat support
• Transcription services
• Rapid Data Handling and Big Data analysis services
• Remote Network Monitoring
• Copywriting
• Billing
• Payroll

The team of FOCI consists of English speaking certified IT professionals and business and finance practitioners. The cutting edge network structure is maintained by the IT professionals who have certifications from CompTIA, Microsoft, and Cisco Systems. In order to cater to all types of clients, FOCI also has experts in the field of medical, government, banking, and more.

FOCI offers its services to companies of all sizes.

FOCI is also flexible depending on the needs of the client. In order to surpass the expectations of the clients, FOCI shifts its workforce to focus on satisfying the requirements of the clients. The company offers its services its cost-efficient prices while maintaining high-quality.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Vicente Jose Villaflor, CO Managing Director

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

1-866-256-5455

https://www.farmout.ph


About FarmOut Central Intouch: Review and comparison

FarmOut Central Intouch Incorporated is an evolving business process outsourcing company based in Dagupan City, Philippines. Founded in 2005, the enterprise has a firm grasp of the best management approach with many years of background in the information technology industry.

Backed with over 18 years of information technology experience supported by certified English-speaking IT professionals along with professional finance and business practitioners, customers can be assured that FarmOut Central Intouch is a reliable partner in providing only the best service for their clients.

FarmOut Central Intouch’s team of professionals has grown over the years. With almost 200 employees equipped with globally recognized IT certifications from top technology providers, they deliver competent value for the company and the industry.

FarmOut Central Intouch Outsourcing

The company’s state-of-the-art network infrastructure-managed IT experts who are certified in handling various technology systems such as Cisco Systems, CompTIA, and Microsoft. Moreover, FarmOut Central Intouch shows its commitment to provide leading backroom service. 

In addition, the firm consists of various management practitioners from different sectors such as medical, government, services, banking, etc. who hold a valuable position in the company.

Its employees are trained with accent-neutral English, making it easily understandable for North American and British clients. 

FarmOut Central Intouch’s BPO services and pricings

Among the many versatile outsourcing providers, FarmOut Central Intouch offers the following services:

  • Helpdesk Service 
  • Technical Support
  • Data Storage
  • Data Entry
  • General Accounting
  • Credit and Collections
  • Claims Processing
  • Copy Writing and Editing
  • Billing
  • Payroll

The company also covers guaranteed services in various industries such as information technology, customer support, transcription, telemarketing, back-end business processes, and social media management. 

FarmOut Central Intouch pricing

Cost structure includes human resources, software, equipment, training and materials, and the hourly wages of BPO employees. 

How FarmOut Central Intouch outshines its competition

The company takes pride in its commitment to the needs of its customers delivered through its employees’ professionalism and high standard service. 

What makes FarmOut Central Intouch stand out in the industry includes their superior network infrastructure and technology comprised of:

  • Multiple Redundant Internet 
  • Multiple Power Sources 
  • Leveraging Technology for Clients Benefits 

The company is comprised of a highly motivated and competent organization and offers a continuing education program with a dedicated team of mentors and trainers. FarmOut Central Intouch also holds a strong stand for data protection by having detailed policies.

Key executives

Wilson Chua (CIO)

Bitstop Network Services’ President, Wilson Chua, is a certified Big Data Analytics and holds several IT certifications from renowned IT companies. He is among the first to be a Certified Chief Information Security Officer (CCISO) in the country.

Vicente Jose Villaflor (Co Managing Director)

Vicente Jose Villaflor had been FarmOut Central Intouch’sIntouch’s Co-Managing Director since its foundation back in 2005. Villaflor holds a degree in Economics, having graduated from Ateneo de Manila University Class of 1993. 

FarmOut Central Intouch reviews and comparisons

FarmOut Central Intouch is a BPO solutions and contact center provider based in the Philippines. The company operates 24/7, which enables employees to provide availability and time flexibility for its clients.

Founded 16 years ago, FarmOut Central Intouch has worked with notable brands delivering credible results and innovative solutions.

FarmOut Central Intouch’s contact information

FarmOut Central Intouch’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-866-256-5455.

References

https://www.glassdoor.com/Overview/Working-at-FarmOut-Central-EI_IE692951.11,26.htm

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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