Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.6/5

    Rank  #762
    • Seat:

      100-249
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      5
  • Luckwell Business Solutions is a business process outsourcing (BPO) company based out of California. We provide HOME HEALTH agencies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 70% less in overhead cost.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1 mil - 5 mil
    • Founded:

      2016
    • Locations:

      -
  • NICE Global is a full service omnichannel business solutions provider located in Montego Bay, Jamaica. Our turnkey services can improve customer retention, lower overhead costs, provide scalability, and increase revenues. We design highly customized services and solutions for your business which ensure better performance and results. Let our people, our culture, and expertise guide your business to the next level. We believe our client’s success with NICE Global is cultivated and refined based on the implementation of a progressive commitment to culture and environment where our employees can thrive. Simply put, a happy staff equals happy customers for our clients every single time. We have turned this belief from hypothesis into proven fact as our culture first focus has made NICE Global into one of the business solutions provider industry leaders in a short time. See for yourself what makes NICE Global different than the rest.

    Sectors
    -
    Glassdoor rating

    1.5/5

    Rank  #1371
    • Seat:

      100-249
    • DA: Domain Authority

      9
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2013
    • Locations:

      2
  • Sectors
    • Finance Accounting
    Glassdoor rating
    -
    Rank  #1722
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2013
    • Locations:

      1
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  • We are driven to help our clients become unstoppable. Using global talent and proprietary tech we disrupt the corporate world with creative solutions. Our offices around the world work hands-on with each organization as we transform one company at time.

    Sectors
    -
    Glassdoor rating

    3.5/5

    Rank  #1327
    • Seat:

      500-999
    • DA: Domain Authority

      2
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #335
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2006
    • Locations:

      1
  • Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1399
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.6/5

    Rank  #441
    • Seat:

      50-99
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
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  • Connext helps companies build custom, dedicated support teams in the Philippines and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.0/5

    Rank  #382
    • Seat:

      250-499
    • DA: Domain Authority

      19
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2014
    • Locations:

      1
  • At Vault Outsourcing, we believe in building long-term partnerships based on trust, transparency, and mutual respect. That's why we're dedicated to providing exceptional service and support at every step of the way. Our 30-day satisfaction guarantee ensures that you can experience the benefits of our services without any risk. If you don't see the benefits and success within 30 days, you can walk away. Your Team, Your Brand, Your Way: We understand that every business is unique, that's why we tailor our solutions to fit your specific needs. Our team works closely with you on the front line to identify the best practices and offshoring solutions that will benefit your business the most. With a dedicated offshore team working exclusively for you, you can be assured of their commitment to drive result, impact, and growth to your business. If you're ready to take your business to the next level with an offshoring partner that truly understands your needs, look no further than Vault Outsourcing. As disruptors of the market, we're committed to driving your success and helping you achieve your goals.

    Sectors
    • Admin Support
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.9/5

    Rank  #2152
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      Unknown
    • Founded:

      2015
    • Locations:

      2
  • At Trust The Process we have helped many businesses to be more self-sufficient, benefitting from their three-pronged solution of systemising, automation, and delegation as they offer the following services: OUTSOURCING - Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations and Finance means you can grow your business at a fraction of the cost of local staff. Some of our Outsourcing most common roles are: - General Administration - Appointment Setting for Sales - Social Media Assistant - Telesales - Customer Service Administrator - CRM Manager ONBOARDING CRM PLATFORMS - Generate better leads, convert more deals and provide a world-class customer experience! As your HubSpot solutions and Active Campaign partner, we bring your business to the next level by bringing your entire marketing, sales and service journey into one platform. Discover our unique methodology and learn how to manage your customers' journey in one place. - HubSpot - Active Campaign

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.9/5

    Rank  #1460
    • Seat:

      50-99
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    3.8/5

    Rank  #439
    • Seat:

      5000-9999
    • DA: Domain Authority

      16
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      5
  • Positioned as a premier outsourced service provider for over a decade, Booth & Partners has cultivated a workforce of over 1,200 professionals delivering tailored solutions to a diverse clientele, ranging from tech startups to unicorns and publicly listed enterprises. Our core services, encompassing Talent Solutions, Managed Solutions, and Workspace Solutions are meticulously designed to meet the specific needs of our partners. What sets us apart is our strategic focus on fostering long-term relationships, driving workforce stability, and enhancing transparency to achieve cost efficiencies for our clients. Guided by our core values, we have cultivated a unique organizational culture that not only attracts and retains top talent but also ensures our clients' success. With a commitment to personalized service, Booth & Partners stands as a trusted outsourced partner dedicated to delivering excellence and contributing to the enduring success of our clients.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.7/5

    Rank  #242
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      3
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.4/5

    Rank  #472
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      1974
    • Locations:

      13
  • Select Voicecom is an Australian and US-owned and managed company. It was founded by experienced business executives who combined their backgrounds in call centre management, information technology, law, sales and marketing to help small and mid-sized businesses be more competitive and profitable by providing them access to high quality offshore contact center services.  

    Sectors
    -
    Glassdoor rating

    4.1/5

    Rank  #850
    • Seat:

      500-999
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2011
    • Locations:

      1
  • At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2305
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Intelassist, founded in 2007, is an offshore support organization based in Manila, Philippines. We are not a traditional outsourcing vendor but instead through close collaboration with our clients, we understand their specific support needs, enabling us to customize our recruitment efforts and identify best in class employees who seamlessly integrate with their teams as remote employees. We offer highly skilled employees to businesses worldwide, specializing in engineering, architecture, finance, customer care, information technology, medical support, data and analytics, and sales & marketing. Our clients have full control over working hours, projects, tasks, and daily activities. This model ensures that our clients benefit from highly skilled employees who understand their business nuances, leading to improved productivity and reduced turnover. Our pricing model is designed to provide you with high-caliber team members, rather than simply offering the lowest cost possible. Our focus is on delivering measurable outcomes aligned with your specific goals and metrics. We have over 1,000 highly skilled team members who are graduates of a U.S. accredited 4-year college, English-speaking, undergo full background checks, and are fully vetted prior to onboarding. Our average team member has been with us for over 5 years, and we invest in our team, paying them above market average attracting top professionals in the industry.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.2/5

    Rank  #468
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2007
    • Locations:

      5
  • D&V Philippines is one of the leading business process outsourcing (BPO) firms focusing on finance and accounting, audit, and admin-related support based in Makati City — the financial center of the Philippines. The company started with a handful of accountants and went on to become one of the fastest-growing companies in the Philippines and in Asia-Pacific. Led by Dutch CFO Stefan Vermeulen and daily operations managed by CPAs, we bring more than 10 years of experience in accounting, audit, and compliance to the table to assure clients that our expertise can match their needs, no matter how complex. Our solutions are created scalable, flexible, and tailored to adapt to the current phase of their growing business. D&V Philippines provides highly specialized F&A solutions that serve as an extension of the finance and accounting departments of corporate CFOs, and an extension of practice of professional services firms, including accounting firms, audit firms, part-time CFO firms, and wealth management firms. Today, our tailored and cost-effective solutions are helping more than 350 clients in Australia, Asia-Pacific, Canada, Europe, Singapore, the United States, and the United Kingdom. Led and managed by accountants, our roster of nearly 1000 accountants and auditors gives our company the expertise and talent diversity to deliver a wide range of innovative services to our ever-growing clientele. Our tireless commitment to excellence, integrity, and innovation continues to move us forward and drive us to deliver better solutions.

    Sectors
    • Finance Accounting
    Glassdoor rating

    4.1/5

    Rank  #305
    • Seat:

      500-999
    • DA: Domain Authority

      26
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
  • HOPLA offers innovative and transformed remote staffing & services solutions, created out of the modern needs of startups and fast-growing companies, managed by seasoned professionals with decades of experience. We provide end-to-end recruitment, human resource management, operational support, activity and productivity monitoring and reporting, remote infrastructure, and overall account management support to help you scale your team globally at cost-effective rates.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    2.9/5

    Rank  #504
    • Seat:

      250-499
    • DA: Domain Authority

      35
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2016
    • Locations:

      2
  • Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience. Customer Experience Lifecycle Management is our Forte. Delivering Insights & Innovation is our Differentiator.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.0/5

    Rank  #183
    • Seat:

      500-999
    • DA: Domain Authority

      26
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2008
    • Locations:

      3
  • The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    Glassdoor rating
    -
    Rank  #1849
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1718
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      1
  • Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • At Intelegencia, we believe in the power of partnership. In a world where businesses span various industries and sizes, we stand as a beacon of support, ready to adapt and innovate alongside you. We're not just a BPO provider; we're your strategic ally, ensuring that every challenge is met with a solution and every opportunity is seized. From bustling startups to seasoned enterprises, our services cater to all, transcending industries and borders. Whether it's administrative support, customer care, or any niche requirement, our team dives deep into understanding your unique needs. We then craft solutions that not only address those needs but also propel you towards unparalleled growth. Our commitment is simple: to provide excellence in every interaction, to be the silent force behind your operations, and to ensure that while you focus on your core business, we handle the complexities behind the scenes. So, no matter the industry, no matter the size, Intelegencia is here, ready to partner with you. Together, let's redefine success and set new benchmarks. Welcome to Intelegencia, where every challenge meets an innovative solution.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #275
    • Seat:

      1000-4999
    • DA: Domain Authority

      24
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2009
    • Locations:

      6
  • Simply Contact is Outsourcing Contact Center working with clients all over the world. We provide : - Customer Care - Inbound&Outbound Sales - Back Office Support - Technical Support - Surveys&Questionnaries Services - Ordering Service Simply Contact has an expertise in Telecommunications, Aviation &Travel, Finance & Banking, eCommerce & Retail Industries. 500 agents provide contact center services for the leading Ukrainian and international companies on different languges 24/7/365. Our main goal is achieving our clients'​ targets and keeping the projects healthy.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.2/5

    Rank  #369
    • Seat:

      250-499
    • DA: Domain Authority

      23
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2015
    • Locations:

      2
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