Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Ventures: Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs.. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

    Sectors
    • Customer Service
    • Software Application Development
    Glassdoor rating

    4.7/5

    Rank  #331
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • Save up to 60% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line? Look no further than iFive Global. With 1000+ staff in the Philippines, our outsourcing services are designed specifically for companies looking to grow their business without breaking the bank. By partnering with iFive, your utilizing a team of dedicated, highly trained professionals ready to work in roles such as administrative assistant, e-commerce support, accounting, HR management, record retrieval, intake (call support), case manager, paralegal and more. Our outsourcing services allow you to scale your business quickly and efficiently, without the added burden of hiring and training new staff. Our team is available 24/7, so you can get the support you need, when you need it. With iFive, you can focus on what you do best - delivering exceptional services and products - we take care of the rest. Don't let staffing constraints hold you back from achieving your business goals. Contact us today to learn how iFive can help support your company's growth.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.2/5

    Rank  #1044
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services. Experience enterprise level services at affordable pricing!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.8/5

    Rank  #572
    • Seat:

      100-249
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      10
  • A Virtual Assistant from VAssistme gives you the support you need at an affordable price. A Virtual Assistant gives you more time back in your day to focus on growing your business, whether you hire them for two hours per day or full-time.

    Sectors
    • Full Service Bpo
    • Seat Leasing Bpo
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    Rank  #2602
    • Seat:

      1-49
    • DA: Domain Authority

      17
    • Revenue:

      Unknown
    • Founded:

      2018
    • Locations:

      2
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  • Kuubiik is a global consulting company with operations in over 150 countries, headquartered in Singapore. We specialize in outsourcing and project-based solutions for all business functions. Our team consists of professionals from every corner of the globe, including Asia, Europe, and the Americas. Renowned brands like Google, TikTok, AEM, HP, TELUS, MyRepublic, and SGS have placed their trust in our services.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1777
    • Seat:

      1-49
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Influx provides businesses with top-tier customer experience (CX) teams that operate remotely. Its “support ops on demand” services are sought by brands and technology companies wanting to enhance the speed and flexibility of their support teams without compromising on quality. Influx offers reliable and excellent customer service through a straightforward month-to-month payment system.

    Sectors
    • Customer Service
    • Output Based
    • Specialized Bpo Vertical
    Glassdoor rating

    3.2/5

    Rank  #196
    • Seat:

      1000-4999
    • DA: Domain Authority

      37
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      1
  • Datamatics enables enterprises to combine various relevant Digital Technologies to improve productivity and customer experience to build sustainable competitive advantage.

    Sectors
    • It Services And It Consulting
    Glassdoor rating

    3.4/5

    Rank  #14
    • Seat:

      5000-9999
    • DA: Domain Authority

      45
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      1975
    • Locations:

      19
  • At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2305
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
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  • Outsourcing done right for small businesses and SMES. Adding offshore staff to your business allows you to scale effectively while reducing your overheads. Whether it's technical support, customer service, software development, sales and marketing or accounts and payroll, our years of experience and expert guidance help ensure you get the best results from outsourcing. We've been building high performing offshore teams since 2008.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #1655
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      4
  • VirtualStaff.ph is your go-to for effortless team building in the Philippines. We simplify the process of finding, hiring, and paying Filipino staff, making it accessible for all. Our platform stands out with transparent pricing and no salary markups. With an intuitive dashboard and over 1 million talents, we're changing the game in Philippine outsourcing.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    5.0/5

    Rank  #406
    • Seat:

      1000-4999
    • DA: Domain Authority

      37
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      2
  • Omada One is a premium offshore BPO recruitment and staffing outsourcing solution provider. AUSTRALIA - NEW ZEALAND - USA - CANADA - PHILIPPINES As the business landscape evolves rapidly, it's imperative that your workforce adapts as well. Outsourcing is no longer exclusive to large corporations; small and medium-sized disruptive startups can also harness its benefits, enjoying cost savings and operational efficiencies. At Omada One, we drive performance, execution, and outcomes while reducing monthly labor costs by an impressive 42%-62%.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2596
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      1
  • Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.1/5

    Rank  #18
    • Seat:

      10000+
    • DA: Domain Authority

      37
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1995
    • Locations:

      16
  • We seamlessly plug into your companies operations and provide the greatest value remote support staff and arguably the most competitive pricing in the market.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2251
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2023
    • Locations:

      1
  • SPLACE is a business process outsourcing company composed of highly trained, top-rated, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent. Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated and in the process of Great Place to Work (GPTW) Certification.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #2425
    • Seat:

      1-49
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Telvista is a renowned global business process outsourcing (BPO) company that specializes in providing customized outsourcing solutions to businesses worldwide. With over 26 years of experience in the contact center industry, Telvista has established itself as a trusted industry leader that delivers exceptional customer support services. We partner with businesses from various industries and develop tailored BPO services that match their specific needs. Our partnership allows our clients to focus on their core competencies without overburdening their internal resources, providing them with a competitive edge and scalability. Our services include both technical and non-technical support services- Offshore, Near Shore, and On Shore. We have the flexibility, speed, efficiency, and multilingual capacity to expand our clients' presence, not just locally but globally. Telvista is indirectly owned and controlled by the Carlos Slim family, the 7th richest man on the Forbes list (2023), and one of the most influential conglomerates in Latin America. Co-owned by America Movil, S.A. de C.V. (NYSE: AMX) and Grupo Carso, Telvista has extensive experience in inbound/outbound customer service, sales, tech support, and help desk support, catering to various industries such as Telecommunications, Tech, Cable, Travel, Security, Insurance, Automotive, Healthcare, Energy Government, Political, Financial Service, Food & Hospitality, and Retail/E-Commerce. Our range of services includes inbound/outbound calling services, post-sale follow-up services, answering services, and call overflow with 24/7 availability, technical support, e-commerce management, back-office transactions, finance and accounting services, human resource services, and social media support services. Partner with Telvista and experience exceptional outsourcing solutions that improve your overall operational efficiency.

    Sectors
    • Agency Contract Partner
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.5/5

    Rank  #69
    • Seat:

      5000-9999
    • DA: Domain Authority

      33
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1997
    • Locations:

      17
  • Insurance Support Services International Corporation (ISSI Corp) is a specialized business process solutions company that strives to provide the global insurance industry with strong support, stability and long-term peace of mind. Founded in 2010, ISSI Corp is a Manila-based company with over a decade of experience in supporting insurers with Contact Center Solutions, Back-office Support and Sales & Marketing. Among our core strengths and capabilities are our adaptability and network, which allow us to perform classical outsourcing services that could evolve into joint ventures. Our BPO operations serve US insurers (800+ FTEs) and US and Australian pet health insurers through our joint venture PetSure Services Inc. (450 FTEs).

    Sectors
    • Customer Service
    • Full Service Bpo
    • Specialized Bpo Vertical
    Glassdoor rating

    4.1/5

    Rank  #1346
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2009
    • Locations:

      2
  • Outforce is recognized as one of the leading BPO companies in the Philippines, head quartered in our state-of-the-art facility in Ortigas, with a workforce spread throughout the Philippines. Our success is a direct result of our ‘people first’ approach focusing on an ongoing commitment to strengthening culture, HR practices, leadership, training, and development programs of employees. In addition, we leverage the latest technologies such as cloud computing, automation, and AI (Artificial Intelligence) to provide premium outsourcing services to both public and private companies across the globe, which enables us to create new and exciting careers for our staff, build great tools and services for our global client base and develop innovative technologies that will shape the future of the outsourcing industry. OutForce connects human and digital assets in this modern age with the right approach, advanced technologies and global teams to empower the next generation of businesses through modern Outsourcing model. The company provides IT, telemarketing, telesales, customer service, and finance services to a wide range of industries including telecommunications, media, transport, and construction. OutForce office Their Manila office is located at The 30th Corporate Center, a 19-storey class A building along Meralco Avenue in Ortigas Center. It is inside the compound of Ayala Malls the 30th, a premier mall in the block. Built and operated by Ayala Land, it is specifically equipped to handle BPOs and traditional offices. OutForce address The 30th Corporate Center Ortigas, 30 Meralco Ave, Pasig, Philippines Level 12/65 York St, Sydney NSW 2000, Australia

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1090
    • Seat:

      1-49
    • DA: Domain Authority

      7
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      2018
    • Locations:

      4
  • Pontica Solutions is an award-winning company that specializes in delivering outstanding customer experience (CX) and innovative digital solutions to our global clients in more than 20 languages. Leveraging cutting-edge technology and a team of skilled professionals, we have developed a tailored approach that works in synergy with your unique business needs. Through our commitment to quality, efficiency, and continuous improvement, we empower businesses to optimize operations, engage customers seamlessly, and drive transformative and sustainable growth in the fast-paced digital age.

    Sectors
    • Customer Service
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    3.8/5

    Rank  #1025
    • Seat:

      50-99
    • DA: Domain Authority

      13
    • Revenue:

      -
    • Founded:

      2015
    • Locations:

      4
  • MVP is one of the premier offshoring companies in the Philippines that connects global businesses with offshore professionals from the Philippines. With over 500 offshore staff and 60+ global clients, MVP provides the best offshoring solutions to every business challenge of our clients. Over the years we've proven to help our clients grow their businesses by providing high-caliber professionals with industry knowledge and excellent skills. Our MVP team communicates with our clients and guides them every step of the way throughout their offshoring journey. The MVP experience we give our clients has allowed us to build long-lasting partnerships together with their offshore MVPs. MVP can scale your organization quickly & cost-effectively with a dedicated offshore professional. Message our Country Manager, Neil Costelloe, to know more about offshoring!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #833
    • Seat:

      250-499
    • DA: Domain Authority

      15
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • ESC Corp is a Business Process Outsource (BPO) company. Our main operations centre is located in Manila, The Philippines, and was established in 2010. ESC has worked with clients in Australia, New Zealand, and USA. We specialise in helping small and medium size businesses to fully leverage and realise the cost savings and flexibility of offshoring. Our Australian management team is permanently based in Manila and takes a hands-on approach to leading day-to-day operations. The team brings many years of experience in leading successful offshore operations, with a special focus on instilling an Australian business and service culture throughout our operations. Our focus and purpose are to help our clients become more efficient, more profitable, and to compete and grow at greatly reduced cost.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank  #2074
    • Seat:

      100-249
    • DA: Domain Authority

      9
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2010
    • Locations:

      -
  • Ignition CX offers outstanding sales acquisition and support, customer experience management and omnichannel engagement to clients around the world from our operations in Africa, the US and the UK. In addition to these CX services, Ignition CX offers engagement and performance marketing management, as well as AI platforms and value-added service products. We use the power of technology, data and people to drive results, increase ROI and lower costs while connecting brands and customers with more accuracy and more meaningfully than ever before.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2538
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2002
    • Locations:

      1
  • Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Build Operate Transfer
    • See all
    Glassdoor rating

    4.2/5

    Rank  #763
    • Seat:

      1-49
    • DA: Domain Authority

      15
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2013
    • Locations:

      3
  • The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    Glassdoor rating
    -
    Rank  #1849
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #101
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2001
    • Locations:

      4
  • Sectors
    -
    Glassdoor rating

    4.7/5

    Rank  #766
    • Seat:

      250-499
    • DA: Domain Authority

      12
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
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