Outsourcing directory

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Welcome to Managed Services Partners LLC, a leading professional outsourcing agency that has been serving clients with excellence for over 6 years. As a trusted partner, we understand the critical role that outsourcing plays in today’s business landscape. Our mission is to help companies streamline operations, enhance efficiency, and drive sustainable growth. At Managed Services Partners LLC, we take pride in our extensive experience and expertise in providing a wide range of outsourcing solutions. From IT support and software development to customer service and back-office operations, our dedicated team of professionals is skilled in handling diverse business areas. We leverage technology, talent, and proven methodologies to deliver tailored solutions that meet the unique needs and challenges of our clients. What sets us apart is our unwavering commitment to delivering exceptional results. We prioritize open communication, collaboration, and continuous improvement to ensure seamless integration with our clients’ operations. Our goal is to become a trusted extension of your team, providing innovative solutions that free up your resources and enable you to focus on your core competencies.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #2642
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.6/5

    Rank  #441
    • Seat:

      50-99
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
  • Infosearch BPO Services is one of the leading Annotation, BPO, Data Management and Call Center services firm based at Chennai, India.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.4/5

    Rank  #288
    • Seat:

      500-999
    • DA: Domain Authority

      28
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2005
    • Locations:

      2
  • Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #101
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2001
    • Locations:

      4
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  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.0/5

    Rank  #614
    • Seat:

      1-49
    • DA: Domain Authority

      27
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • We don’t do generic! Outsourced Staff builds high-performing remote dedicated teams. Our founder, Dominic Procter, began in the Information Technology industry 25 years ago. His time building teams as a software development and IT support business owner, gave him a deep knowledge of what both sides need to do great work. This deep understanding of the tech and digital industries, and our custom-fit recruiting process, is why we can deliver on your requirements every time. We’re not just another outsourcing agency. We’ve been in the trenches. And we know what works. We allow you to scale your business and grow your revenue by deploying highly exceptional remote staff with lower startup and ongoing costs, support, and guidance to gain the most out of your team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1325
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      5
  • ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2248
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      -
  • At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2305
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
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  • We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.6/5

    Rank  #318
    • Seat:

      250-499
    • DA: Domain Authority

      27
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      3
  • Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1399
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank  #141
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    3.4/5

    Rank  #1209
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #68
    • Seat:

      10000+
    • DA: Domain Authority

      47
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2000
    • Locations:

      9
  • Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.1/5

    Rank  #18
    • Seat:

      10000+
    • DA: Domain Authority

      37
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1995
    • Locations:

      6
  • We are a business process outsourcing company with simple values and one focus, our team members. We provide world class services through a motivated team of individuals with one goal, our customers'​ satisfaction. With GGA Solutions, People First!(TM).

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #892
    • Seat:

      500-999
    • DA: Domain Authority

      11
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      2
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1385
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      1
  • RedCrown is an Indian-based outsourcing firm dedicated to providing global companies with access to a highly skilled India workforce. Our mission is to facilitate businesses of all sizes and industries with cleverly tailored outsourcing and HR solutions, delivering outstanding results while reducing operational costs. We have reimagined the way businesses expand internationally, offering efficient remote employment solutions and enabling swift market entry into India. As your trusted Employer of Record (EOR), we save you valuable time and money by eliminating the need to establish a legal corporation in India.

    Sectors
    • Agency Contract Partner
    • Business Compliance
    • Engineering Architecture
    • See all
    Glassdoor rating
    -
    Rank  #2643
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      1
  • We seamlessly plug into your companies operations and provide the greatest value remote support staff and arguably the most competitive pricing in the market.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2251
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2023
    • Locations:

      1
  • DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.8/5

    Rank  #629
    • Seat:

      500-999
    • DA: Domain Authority

      8
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2021
    • Locations:

      -
  • NOVACOMP is a leading Nearshoring Consulting Services company that offers diverse services in the following areas: Agile Teams as a Service, IT Staff Augmentation and outsourcing, Software Analysis, Design, Testing, and IT Talent for technical support. With over 25 years of experience, our purpose is to flawlessly help teams accelerate their journey to Digital Transformation adding our talent and skills to the client’s teams. We believe in generating synergy and streamlining execution throughout your strategic IT Projects

    Sectors
    • Build Operate Transfer
    • Human Resource Legal
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.4/5

    Rank  #195
    • Seat:

      1000-4999
    • DA: Domain Authority

      21
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1997
    • Locations:

      7
  • Hello I am Nathan Muniz the owner of 247SECRETARY.COM. I started this outsourcing center to provide customer service to my own collection of businesses based in the USA. I enjoyed putting together my own call center so much I have decided to put together teams for other businesses to utilize.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    Rank  #2552
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      2
  • Who are we at SiBS? Simple. We exist to serve YOU. The goals, structure, and offered services of SiBS were created in response to your business’ BPO needs. And they continue to revolve around those needs and grow and innovate in response to them each and every day.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1286
    • Seat:

      250-499
    • DA: Domain Authority

      9
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
  • Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating

    4.1/5

    Rank  #287
    • Seat:

      100-249
    • DA: Domain Authority

      38
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2020
    • Locations:

      1
  • At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    3.8/5

    Rank  #439
    • Seat:

      5000-9999
    • DA: Domain Authority

      16
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      5
  • Hello! We are iQor For our clients, customers, employees, and communities where we work and live, iQor creates meaningful connections by employing people with heart and technology with purpose. Our partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction. At iQor, our culture starts with making people smile. Nurturing: We are focused on the employee experience and provide our team members a path forward to help them achieve their dreams. Our Virtual iQor University provides team members access to help them learn and grow. Formal and rigorous programs like our Scholars program offer a challenging and rewarding path to management. We work hard to provide each team member the right mentorship and support structure to guide and support them on their journey. Motivating: We know that employees are investing their time with us. We take this to heart and ensure that we create the right environment and tools to help energize and motivate our amazing employees. We built iQor Recognize to provide a virtual platform to recognize accomplishments but never miss a milestone and say thank you. Transparent: Every corner of iQor is focused on you. One of the more unique aspects of iQor is a real-time performance dashboard that each senior leadership team member has on desktop and mobile. No matter where they are, they can drill down into programs and see what is happening. Visibility into the business is not a secret. Our leadership team makes it a point of staying connected to you. We are open, honest, celebrate our successes, and address opportunities head-on, together as one team. Curious: A large number of our employees were born with a phone, app, or in the cloud. Times have changed, and so have we. Our focus is on keeping you ahead of what is next. Our digital CX services deliver amazing employee and customer experiences, discover new ways to enhance the customer journey and deliver on customer preferences for how they choose to interact and support your brand. Partners find our inquisitive nature helpful and thought-provoking in pursuit of their business goals.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.4/5

    Rank  #36
    • Seat:

      10000+
    • DA: Domain Authority

      45
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1957
    • Locations:

      81
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