Outsourcing directory
The world's most complete directory of global Business Process Outsourcing firms.
We found 3,982 companies
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The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.
Sectors- Customer Service
- Full Service Bpo
- Outsourcing Consultancy See all
Glassdoor rating4.1/5
Rank #18Seat:
10000+DA: Domain Authority
37Revenue:
$500 mil. - $1 bil.Founded:
1995Locations:
16
Luckwell Business Solutions is a business process outsourcing (BPO) company based out of California. We provide HOME HEALTH agencies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 70% less in overhead cost.
Sectors- Admin Support
- Business Compliance
- Customer Service See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
1 mil - 5 milFounded:
2016Locations:
-
NICE Global is a full service omnichannel business solutions provider located in Montego Bay, Jamaica. Our turnkey services can improve customer retention, lower overhead costs, provide scalability, and increase revenues. We design highly customized services and solutions for your business which ensure better performance and results. Let our people, our culture, and expertise guide your business to the next level. We believe our client’s success with NICE Global is cultivated and refined based on the implementation of a progressive commitment to culture and environment where our employees can thrive. Simply put, a happy staff equals happy customers for our clients every single time. We have turned this belief from hypothesis into proven fact as our culture first focus has made NICE Global into one of the business solutions provider industry leaders in a short time. See for yourself what makes NICE Global different than the rest.
Sectors-Glassdoor rating1.5/5
Rank #1371Seat:
100-249DA: Domain Authority
9Revenue:
$25 mil. - $50 mil.Founded:
2013Locations:
2
HOPLA offers innovative and transformed remote staffing & services solutions, created out of the modern needs of startups and fast-growing companies, managed by seasoned professionals with decades of experience. We provide end-to-end recruitment, human resource management, operational support, activity and productivity monitoring and reporting, remote infrastructure, and overall account management support to help you scale your team globally at cost-effective rates.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating2.9/5
Rank #504Seat:
250-499DA: Domain Authority
35Revenue:
$100 mil. - $250 mil.Founded:
2016Locations:
2
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Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com
Sectors- Admin Support
- Customer Service
- Output Based
Glassdoor rating3.4/5
Rank #472Seat:
1-49DA: Domain Authority
21Revenue:
$1 mil. - $5 mil.Founded:
1974Locations:
13
The leading BPO solutions provider in Ormoc City, Philippines, Virtual Staffing Solutions offers a wide-ranging and comprehensive outsourcing solutions from call center services, to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK.
Sectors- Full Service Bpo
- Specialized Bpo Vertical
Glassdoor rating3.6/5
Rank #2055Seat:
1-49DA: Domain Authority
8Revenue:
$5 mil. - $10 mil.Founded:
2018Locations:
1
PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.
Sectors- Admin Support
- Customer Service
- Finance Accounting See all
Glassdoor rating4.3/5
Rank #545Seat:
500-999DA: Domain Authority
17Revenue:
$25 mil. - $50 mil.Founded:
2011Locations:
3
Leading and advanced BPO contact centre providing outsourcing & offshoring services for companies from the UK, USA, Europe & Australia. Think customer support, debt collection, tech support, sales, appointment setting, accounting and more. Services are offered in English, German, Portuguese, Dutch, Italian and more thereby improving your value proposition and performance across the globe.
Sectors- Admin Support
- Customer Service
- Engineering Architecture See all
Glassdoor rating4.7/5
Rank #1888Seat:
1-49DA: Domain Authority
6Revenue:
UnknownFounded:
2020Locations:
1
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From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Ventures: Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs.. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.
Sectors- Customer Service
- Software Application Development
Glassdoor rating4.7/5
Rank #331Seat:
250-499DA: Domain Authority
32Revenue:
$10 mil. - $25 mil.Founded:
2010Locations:
1
- Sectors
- Build Operate Transfer
- Customer Service
- Full Service Bpo See all
Glassdoor rating4.0/5
Rank #183Seat:
500-999DA: Domain Authority
26Revenue:
$100 mil. - $250 mil.Founded:
2008Locations:
3
20four7VA is a trusted remote hiring company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of 750+ offshore contract talent. Talk to us about your virtual staffing needs today.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.9/5
Rank #352Seat:
50-99DA: Domain Authority
59Revenue:
$10 mil. - $25 mil.Founded:
2010Locations:
1
Australasian Outsourcing Group is a global outsourcing company dedicated to helping businesses of all sizes enhance operational efficiency and cut costs by matching them with trustworthy, reliable, five-star global talent. We offer a wide range of specialised outsourcing solutions, covering accounting & bookkeeping, customer support, web & graphic design, content creation & copywriting, data management, IT services, digital marketing, data analyst, sales and telemarketing, and more. Our team of professionals combine industry expertise with cutting-edge technology to deliver solutions that exceed our clients' expectations. With a focus on quality, security, and client satisfaction, we are the go-to partner for businesses across diverse sectors. With AOG as your outsourcing partner, you are choosing a reliable ally that will help you unleash your business's full potential while allowing you to focus on your core competencies. Join hands with us, and let's streamline your operations and achieve operational excellence together.
Sectors- Admin Support
- Animation Multimedia
- Business Compliance See all
Glassdoor rating-Rank #2640Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2023Locations:
1
GoTeam, formerly GO Virtual Assistants (GO-VA) Inc. is a registered Australian-Filipino owned company growing in the heart of Cebu City, as well as a growing number of key cities in the Philippines. Our HQ is situated in an IT complex with modern facilities, although since March 2020, more than 70% of our team members have been working from home. Our enhanced operations and streamlined services provide scalable opportunities that spell sustainability, growth, and success for any business venture. As your global team members, GoTeam's goal is to create winnable games and strategies across all the work that we do, knowing that your success is our long-term fulfillment. We help Australian, NZ, US, and UK businesses increase revenue, reduce costs, and scale through outsourced offshoring. This also creates for us the opportunity to be a catalyst for people to exceed.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.5/5
Rank #261Seat:
250-499DA: Domain Authority
20Revenue:
$25 mil. - $50 mil.Founded:
2014Locations:
1
The Back Room increases your business capacity by outsourcing accounting, admin, legal, sales and marketing professionals. We bring on skilled, qualified staff who will help you grow your business. Our proven approach is a smart way for firms looking for that extra edge to access professional workforce support.
Sectors- Specialized Bpo Vertical
Glassdoor rating4.8/5
Rank #560Seat:
1-49DA: Domain Authority
21Revenue:
$1 mil. - $5 mil.Founded:
2017Locations:
5
We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.
Sectors- Admin Support
- Build Operate Transfer
- Customer Service See all
Glassdoor rating4.6/5
Rank #318Seat:
250-499DA: Domain Authority
27Revenue:
$10 mil. - $25 mil.Founded:
2013Locations:
3
- Sectors
- Admin Support
- Customer Service
- Engineering Architecture See all
Glassdoor rating4.0/5
Rank #382Seat:
250-499DA: Domain Authority
19Revenue:
$50 mil. - $100 mil.Founded:
2014Locations:
1
Ignition CX offers outstanding sales acquisition and support, customer experience management and omnichannel engagement to clients around the world from our operations in Africa, the US and the UK. In addition to these CX services, Ignition CX offers engagement and performance marketing management, as well as AI platforms and value-added service products. We use the power of technology, data and people to drive results, increase ROI and lower costs while connecting brands and customers with more accuracy and more meaningfully than ever before.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating-Rank #2538Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2002Locations:
1
Catalyst BPX is an exponentially growing company that’s disrupting the old-fashioned BPO industry. It started with co-founders Alex Small and Edna Tabadero’s combined two decades of experience leading Operations, Finance, and Offshoring at elite technology companies like Stripe and Zendesk. Through the years they worked with many BPOs and noticed a pattern: They were always disappointed, and they always had to revert back to building in-house teams to control quality. These traditional BPOs failed to hire the right talent, they didn’t invest in their employees, and they relied on outdated processes. Catalyst BPX's mission is building The Modern BPO that rights these wrongs and changes the narrative around what “BPO” means to the world. With a technology-enabled partnership model and exceptional quality, they're helping companies of all sizes triple their ROI without errors and unneeded distractions.
Sectors- Admin Support
- Customer Service
- Finance Accounting See all
Glassdoor rating-Rank #2679Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2023Locations:
1
- Rank #1327
Seat:
500-999DA: Domain Authority
2Revenue:
$1 mil. - $5 mil.Founded:
-Locations:
1
At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.
Sectors- Customer Service
- Digital Content Marketing
- Finance Accounting See all
Glassdoor rating3.8/5
Rank #439Seat:
5000-9999DA: Domain Authority
16Revenue:
$50 mil. - $100 mil.Founded:
2006Locations:
5
Hello I am Nathan Muniz the owner of 247SECRETARY.COM. I started this outsourcing center to provide customer service to my own collection of businesses based in the USA. I enjoyed putting together my own call center so much I have decided to put together teams for other businesses to utilize.
Sectors- Admin Support
- Agency Contract Partner
- Build Operate Transfer See all
Glassdoor rating-Rank #2552Seat:
1-49DA: Domain Authority
5Revenue:
UnknownFounded:
2019Locations:
2
DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.
Sectors- Admin Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating3.9/5
Rank #988Seat:
50-99DA: Domain Authority
24Revenue:
$10 mil. - $25 mil.Founded:
2015Locations:
2
At our company, we value each customer as if they are our only one. Whether you have one staff member or 100, we provide consistent and high-quality service. As an American-owned and operated BPO company, we adhere to western standards of business. This is crucial in understanding your expectations and scaling your business effectively. We know what it takes to succeed and are dedicated to helping you reach your goals.
Sectors- Admin Support
- Animation Multimedia
- Build Operate Transfer See all
Glassdoor rating-Rank #1250Seat:
500-999DA: Domain Authority
24Revenue:
$1 mil. - $5 mil.Founded:
2013Locations:
2
Datamatics enables enterprises to combine various relevant Digital Technologies to improve productivity and customer experience to build sustainable competitive advantage.
Sectors- It Services And It Consulting
Glassdoor rating3.4/5
Rank #14Seat:
5000-9999DA: Domain Authority
45Revenue:
$100 mil. - $250 mil.Founded:
1975Locations:
19
Remotely Philippines is a full-range professional services firm offering accounting, assurance, advisory, and consultancy to businesses in various fields. Our mission is to be a global outsourcing solution that creates meaningful partnerships with international firms and businesses, supported by competent Filipino talents in providing world-class professional services with the highest degree of integrity and accountability.
Sectors- Admin Support
- Finance Accounting
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
2022Locations:
-
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