BPO high among sectors at risk of automation in Asia – ILO

A study conducted by the International Labour Organization showed that business process outsourcing (BPO) joins textiles, clothing and footwear; automotive and auto parts; electrical and electronics; and retail as the sectors most at risk from automation. The study showed that about 137 million workers or 56% of the salaried workforce from the Philippines, Cambodia, Indonesia, Vietnam and Thailand fall under the high-risk category due to automation in the next two decades. According to Deborah France-Massin, director for the ILO’s bureau for employers’ activities, countries that compete on low-wage labor need to reposition themselves because price advantage is no longer enough. The ILO report added that workers need to be trained to work effectively alongside digitalised machines.

Shares

James D. has submitted "3 free quotes"

Start Now

days ago.