Data privacy law to benefit BPO sector

The Data Privacy Act of 2012, also known as Republic Act 10173, is expected to strengthen the country’s bid as a top business process outsourcing (BPO) destination area. According to the Freedom for Media Alternatives (FMA), which conducted two consultations in Manila and Davao City in relation to the Data Privacy Law, companies in the European Union prefer to deal with BPO companies located in areas where data privacy is protected. However, Jamael Jacob, legal policy adviser of FMA, said Filipinos are still wary about the effects of the Data Privacy Act of 2012. FMA is expected to hold its next consultation in Cebu, after which the law’s Implementing Rules and Regulations (IRR) document is expected to be completed.

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