June 14, 2016
Philippine BPO industry more robust than India
Last updated August 31, 2018
Some outsourcing countries around the world such as India are feeling pressure brought about by changing world events and the worries caused the after the state of Ohio in the US banned the offshoring of projects by government departments, according to Seeking Alpha. However, the Philippine outsourcing industry remains strong despite concerns over the impact of last year’s hostage taking. The Philippines is still among the top picks for global outsourcing companies, according to the report, and a number of global BPO companies in the country, including Convergys, Rainmaker Systems and Australia’s Salmat are planning to expand their workforce. China’s industry is expected to see the same fast curve the Indian industry had before and is in for incredible growth, albeit from a small base, according to KPMG partner Egidio Zarella quoted in the report.