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UK-based mature company seeking information for 1-2 ongoing roles for ‘digital sales’ to start ASAP  Verified Lead 

Listing: AEIY
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Winning Bid: 14.00

Item condition: New

SKU: AEIY Category:
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Client Verification:

  • Client name: PROVIDED
  • Main email: CONFIRMED & VERIFIED
  • Email type: Company domain email
  • Phone number: PROVIDED
  • Company name: PROVIDED & VERIFIED
  • Website: PROVIDED & VERIFIED

 

Report:

This client is within the digital media / marketing sector, mainly trading in the UK for 10+ years. They are mature, and have 11-20 employees. The direct contact states they are a minor decision maker.

They are seeking 1-2 roles in digital sales, saying that they require a medium skill role, but no managerial functions.  They do have good documented processes. KPIs and SLAs in place already.  They do require voice roles, which deal with complex conversations.  They say that it is soft sales only though

The client completed 3 of the 3 forms, 100% of the questions and provided very detailed requirements. They have completed the verification process, and responded to, and confirmed, their email.

Please read over full direct form submissions in the following tabs.

  1. How would you describe your company? Mature
  2. What country do you mainly operate? United Kingdom
  3. Are you a decision maker? Minor decision maker
  4. What role/project duration/type? Ongoing role
  5. How specialised or skilled are the roles? Medium skill
  6. Does this include a managerial role? Yes
  7. How soon are you looking to outsource? To start ASAP
  8. Which best describes you interest? I want to outsource
  9. Company Sector: Digital-media-marketing
  10. Company Size: 11-20 employees
  11. Staff To Outsource: 1-2 roles
  12. What Roles: Digital sales
  13. Comments:  No comments left
      1. Are the intended roles back-end & generic or front-end and industry specific? 10/10 Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
      2. If tech, how common/complex is the tech or coding? Basic
      3. How regulated are the functions, roles or company sector? 5/10 Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
      4. Any major/unusual security requirements? 1/10 Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
      5. How specialised is your industry? 5/10 Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
      6. Which operating hours required? Usual office hours
      7. Which operating timezone? Operating in your local timezone
      8. Which languages required? English only
      9. Are there customer facing and/or direct voice functions? Yes, COMPLEX or sales conversations
      10. Does the requirements include sales roles? Soft sales
      11. How stable are the systems and processes in place - or are the roles always evolving? 1/10 Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
      12. Are they commonly project based unique tasks, or highly repeated operation execution? 10/10 Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
      13. Do you currently have the skills in-house, or are you seeking to gain external skills? Yes, in-house
      14. Importance of having internal company expertise or domain knowledge? 10/10 Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
      15. The management are familiar with the cultural implications of running a remote off-shore team? 1/10 Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
      16. Will you, or someone else, be managing the process? Me and others
      17. Any general comments on your outsourcing role requirements (optional): None
 
          1. Have you used Upwork, Freelancer, Fiverrr, or online agency outsourcing before?: 1/10  Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
          2. Have you outsourced before or currently? (more than Upwork): 1/10  Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
          3. Have you been looking into outsourcing and partners a lot?: 3/10  Client has rated 3 out of 10, where 1 is not at all and 10 is very much so
          4. Have you identified specific role/s to outsource?: 10/10  Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
          5. Is your leadership team fully onboard with outsourcing?: 5/10  Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
          6. Are your staff aware of the move to outsource?: 1/10  Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
          7. How old is your company? (years): 10+ years
          8. Do you have established processes?: 9/10  Client has rated 9 out of 10, where 1 is not at all and 10 is very much so
          9. How well documented are the processes?: 9/10  Client has rated 9 out of 10, where 1 is not at all and 10 is very much so
          10. How easily can the process be specified and documented?: 9/10  Client has rated 9 out of 10, where 1 is not at all and 10 is very much so
          11. Are there process interdependencies that make segmentation of work between company and service provider difficult?: 5/10  Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
          12. Can goals and metrics be easily defined for each process?: 9/10  Client has rated 9 out of 10, where 1 is not at all and 10 is very much so
          13. Do you have onboarding/training materials for the outsourced resources?: 5/10  Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
          14. Have you identified the Key Performance Indicators (KPIs) for the outsourced resources?: 6/10  Client has rated 6 out of 10, where 1 is not at all and 10 is very much so
          15. Have you produced a Service Level Agreement (SLA) for the outsourced provider?: 1/10  Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
          16. Any general comments on your outsourcing readiness (optional): None
 

Auction has finished

DateBidUserAuto
July 25, 2018 10:56 am14.00D**nAuto (Max bid)
July 25, 2018 10:56 am11.00H**********e
July 25, 2018 9:56 am8.00D**n
July 23, 2018 11:08 am5.00G****e
July 23, 2018 9:00 amListing started
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