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Key decision maker of large worldwide corporate (800+ staff) seeking info for new division setup  Verified Lead 

Listing: AEJJ
Quotation
Feasibility
Readiness

Winning Bid: 75.00

Item condition: New

SKU: AEJJ Category:
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Client Verification:

  • Client name: PROVIDED
  • Main email: CONFIRMED & VERIFIED
  • Email type: Corporate domain email
  • Phone number: PROVIDED
  • Company name: PROVIDED & VERIFIED
  • Website: PROVIDED & VERIFIED

 

Report:

This client is a tech-based multinational with 800+ staff.  They originated in Japan and now spanning the globe. The specific client in this case is a key decision maker within sales function for the APAC region.  

The client has provided extensive comments about the requirements, and has completed all three forms and 100% of the questions.  The client is using a corporate email address, and has been verified.

Please read over full direct form submissions in the following tabs.

The client is seeking information on various roles, including a (process) integration function, and complex sales roles involving less common languages.

The client comments:

We are a worldwide company off 800+ staff and are a German company and our headquarters are in Germany HOWEVER I head up the sales department in our APAC office and I have channel and inside sales staff for Thailand Japan Philippines Australia New Zealand Singapore Malaysia Hong Kong China Taiwan India South Korea and we will keep these staff however we have some potential outsourcing for migration data to switch from perpetual to our subscription model however we need to find the right level of language skills either in one place or spread in different just looking for high level of professionalism and passion and drive as our Australian office in Adelaide can be hard to hire on mass for some of these languages. We have a good core staff but no capacity to grow to the level – these may be short term or may be long term and really depends on quality and cost.

Please read over full direct form submissions in the following tabs.

  1. How would you describe your company? Corporate
  2. What country do you mainly operate? Worldwide (Japan)
  3. Are you a decision maker? Key decision maker
  4. What role/project duration/type? Other - see below
  5. How specialised or skilled are the roles? Medium skill
  6. Does this include a managerial role? Maybe
  7. How soon are you looking to outsource? Just looking
  8. Which best describes you interest? I want to outsource
  9. Company Sector: Tech / communications
  10. Company Size: 800+ employees
  11. Staff To Outsource: Other amount - see below
  12. What Roles: Outbound sales and migration sales
  13. Comments:  We are a worldwide company off 800+ staff and are a German company and our headquarters are in Germany HOWEVER I head up the sales department in our APAC office and I have channel and inside sales staff for Thailand Japan Philippines Australia New Zealand Singapore Malaysia Hong Kong China Taiwan India South Korea and we will keep these staff however we have some potential outsourcing for migration data to switch from perpetual to our subscription model however we need to find the right level of language skills either in one place or spread in different just looking for high level of professionalism and passion and drive as our Australian office in Adelaide can be hard to hire on mass for some of these languages. We have a good core staff but no capacity to grow to the level - these may be short term or may be long term and really depends on quality and cost.
  1. Are the intended roles back-end & generic or front-end and industry specific? 7/10 Client has rated 7 out of 10, where 1 is not at all and 10 is very much so
  2. If tech, how common/complex is the tech or coding? Basic
  3. How regulated are the functions, roles or company sector? 6/10 Client has rated 6 out of 10, where 1 is not at all and 10 is very much so
  4. Any major/unusual security requirements? 6/10 Client has rated 6 out of 10, where 1 is not at all and 10 is very much so
  5. Comment: We are a software company however we need sales staff to outbound so don't need to understand ins and outs but have strong sales skills
  6. How specialised is your industry? 7/10 Client has rated 7 out of 10, where 1 is not at all and 10 is very much so
  7. Which operating hours required? Usual office hours
  8. Which operating timezone? Multi timezone
  9. Which languages required? Less common language
  10. Are there customer facing and/or direct voice functions? Yes, COMPLEX or sales conversations
  11. Does the requirements include sales roles? Soft sales
  12. How stable are the systems and processes in place - or are the roles always evolving? 5/10 Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
  13. Are they commonly project based unique tasks, or highly repeated operation execution? 8/10 Client has rated 8 out of 10, where 1 is not at all and 10 is very much so
  14. Do you currently have the skills in-house, or are you seeking to gain external skills? N/A
  15. Importance of having internal company expertise or domain knowledge? 4/10 Client has rated 4 out of 10, where 1 is not at all and 10 is very much so
  16. The management are familiar with the cultural implications of running a remote off-shore team? 10/10 Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
  17. Will you, or someone else, be managing the process? Mainly me
  18. Any general comments on your outsourcing role requirements (optional): No comment
  1. Have you used Upwork, Freelancer, Fiverrr, or online agency outsourcing before?: 5/10  Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
  2. Have you outsourced before or currently? (more than Upwork): 4/10  Client has rated 4 out of 10, where 1 is not at all and 10 is very much so
  3. Have you been looking into outsourcing and partners a lot?: 6/10  Client has rated 6 out of 10, where 1 is not at all and 10 is very much so
  4. Have you identified specific role/s to outsource?: 10/10  Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
  5. Is your leadership team fully onboard with outsourcing?: 8/10  Client has rated 8 out of 10, where 1 is not at all and 10 is very much so
  6. Are your staff aware of the move to outsource?: 8/10  Client has rated 8 out of 10, where 1 is not at all and 10 is very much so
  7. How old is your company? (years): 10+ years
  8. Do you have established processes?: 8/10  Client has rated 8 out of 10, where 1 is not at all and 10 is very much so
  9. How well documented are the processes?: 9/10  Client has rated 9 out of 10, where 1 is not at all and 10 is very much so
  10. How easily can the process be specified and documented?: 9/10  Client has rated 9 out of 10, where 1 is not at all and 10 is very much so
  11. Are there process interdependencies that make segmentation of work between company and service provider difficult?: 2/10  Client has rated 2 out of 10, where 1 is not at all and 10 is very much so
  12. Can goals and metrics be easily defined for each process?: 8/10  Client has rated 8 out of 10, where 1 is not at all and 10 is very much so
  13. Do you have onboarding/training materials for the outsourced resources?: 9/10  Client has rated 9 out of 10, where 1 is not at all and 10 is very much so
  14. Have you identified the Key Performance Indicators (KPIs) for the outsourced resources?: 9/10  Client has rated 9 out of 10, where 1 is not at all and 10 is very much so
  15. Have you produced a Service Level Agreement (SLA) for the outsourced provider?: 7/10  Client has rated 7 out of 10, where 1 is not at all and 10 is very much so
  16. Any general comments on your outsourcing readiness (optional): No comment

Auction has finished

DateBidUserAuto
July 30, 2018 10:59 am75.00G****d
July 30, 2018 10:58 am70.00m**************************t
July 30, 2018 10:55 am65.00C****n
July 30, 2018 10:40 am60.00D**nAuto (Max bid)
July 30, 2018 10:40 am60.00G****e
July 30, 2018 9:59 am55.00D**nAuto (Max bid)
July 30, 2018 9:59 am50.00W**********r
July 30, 2018 9:55 am45.00D**n
July 30, 2018 9:55 am40.00K**eAuto (Max bid)
July 29, 2018 6:54 pm30.00K**e
July 27, 2018 3:01 pm25.00G****e
July 27, 2018 7:17 am20.00J****n
July 26, 2018 1:56 pm15.00C****n
July 26, 2018 10:07 am10.00G****d
July 26, 2018 9:00 amListing started
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