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Founder of a small UK startup is seeking customer support for ecommerce site  Verified Lead 

Listing: AEGM
Quotation
Feasibility
Readiness

Winning Bid: 120.00

Item condition: New

SKU: AEGM Category:
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Client Verification:

  • Client name: PROVIDED
  • Main email: CONFIRMED
  • Email type: Company domain email provided
  • Phone number: PROVIDED
  • Other phone number: Not provided
  • Company name: PROVIDED
  • Website: PROVIDED BUT NOT ACTIVE
  • LinkedIn profile: Not provided
  • Facebook profile: Not provided

 

Report:

We have had this client reach out to us for a customer service agent.  The client is the founder of a small startup base din UK in ecommerce space.  

The client has been verified, but the website is still not live yet.

The client describes the requirements as:

I am interested in outsourcing customer service for a e-commerce site based in the United Kingdom. I would require customer support via email and social media accounts.

This seems a very ‘vanilla’ requirement, and easy to implement.

The client only completed 1 of the 3 forms, so there is less insight into their requirements.  But they have completed the verification form, and responded to, and confirmed, their email.

Please read over full direct form submissions in the following tabs.

  1. What sector is your company in?: Other
  2. Please specify your company sector: Ecommerce
  3. How would you describe your company?: Startup
  4. How many employees do you currently have?: 1
  5. What is your role in company?: Owner/Founder
  6. Are you a / the decision maker?: Key decision maker
  7. What country are you mainly operating in?: United Kingdom (UK)
  8. What role/s are you looking to outsource?: Customer Contact
  9. How many staff are you looking to outsource?: 1-2
  10. Does this include a managerial role?: No
  11. How would you describe the staff you need?: High repetition tasks, Little experience needed
  12. How specialised or skilled are the roles?: 4/10 - Client has rated 4 out of 10, where 1 is not at all and 10 is very much so
  13. Any comments on role specifications: See below
  14. What are your key outsourcing considerations?: Quality, Low price, Support and experience
  15. How would you rate your outsourcing knowledge?: 6/10 - Client has rated 6 out of 10, where 1 is not at all and 10 is very much so
  16. How soon are you looking to outsource?: 1-3 months
  17. What better describes you: I want to outsource, or i want to find out about outsourcing?: I want to outsource
  18. Any general comments on your outsourcing quotation requirements (optional): I am interested in outsourcing customer service for a e-commerce site based in the United Kingdom. I would require customer support via email and social media accounts.
This client did not complete the Feasibility Study.
This client did not complete the Readiness Assessment.

Auction has finished

DateBidUserAuto
July 3, 2018 10:59 am120.00P*****************a
July 3, 2018 10:54 am90.00A*****y
June 29, 2018 2:09 pm60.00M******e
June 29, 2018 1:57 pm30.00A**y
June 29, 2018 9:00 amListing started
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