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French SaaS startup seeking 1-2 people for generalist admin roles, to start ASAP

Listing: AEFE
Quotation
Feasibility
Readiness

Winning Bid: 100.00

Item condition: New

SKU: AEFE Category:
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A French SaaS company in the education space which has been around for 2-4 years.  Seeking a small team of 1-2 people for generalist roles and well as some creative roles (which i assume would be related to web design etc).  

Speaking with the founder.  Founder is up to speed with outsourcing, and there are no feasibility concerns for commencing or implementation, also though the client rates the specialization of roles at 10 out of 10, so there might be some niche skill requirements.

There are no sales, or voice requirements, and the client is flexible on the working hours or shift requirements.

The client is ready to start now. They have reasonable processes and mapping in place, but relatively immature structures, which is consistent with a startup.

Client has completed All three forms, and all questions, which is a good sign.  Seems a good lead.

Please read over the full direct form submissions in the following tabs.

  1. What sector is your company in? Software Tech/IT
  2. How would you describe your company? Start up
  3. How many employees do you currently have? 1-2
  4. What is your role in company? Owner/Founder
  5. Are you a / the decision maker? Sole decision maker
  6. What country are you mainly operating in? France
  7. What role/s are you looking to outsource? Animation, IT, Web and Software
  8. How many staff are you looking to outsource? 1-2
  9. Does this include a managerial role? No
  10. How would you describe the staff you need? Entrepreneurial and agile, Support roles (VA, Admin), Creative
  11. How specialised or skilled are the roles? 10  Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
  12. Any comments on role specifications: No comment
  13. What are your key outsourcing considerations?  Quality, Low price, Minimal oversight
  14. How would you rate your outsourcing knowledge? 7 Client has rated 7 out of 10, where 1 is not at all and 10 is very much so
  15. How soon are you looking to outsource? ASAP
  16. What better describes you: I want to outsource, or i want to find out about outsourcing? I want to find out about outsourcing
  1. Are the intended roles back-end & generic or front-end and industry specific? 5 Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
  2. If tech, how common/complex is the tech or coding? Complex
  3. How regulated are the functions, roles or company sector? 4 Client has rated 4 out of 10, where 1 is not at all and 10 is very much so
  4. Any major/unusual security requirements? 5 Client's financial information is used in this type of work Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
  5. How specialised is your industry? 7 Client has rated 7 out of 10, where 1 is not at all and 10 is very much so
  6. Which operating hours required? No comment
  7. Which operating timezone? Doesn't matter
  8. Which languages required? English Only
  9. Are there customer facing and/or direct voice functions? No, not really
  10. Does the requirements include sales roles? No
  11. How stable are the systems and processes in place - or are the roles always evolving? 6 Client has rated 6 out of 10, where 1 is not at all and 10 is very much so
  12. Are they commonly project based unquite tasks, or highly repeated operation execution? 1 Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
  13. Do you currently have the skills inhouse, or are you seeking to gain external skills? Yes, inhouse
  14. Importance of having internal company expertise or domain knowledge? 2 Client has rated 2 out of 10, where 1 is not at all and 10 is very much so
  15. The management are familiar with the cultural implications of running a remote off-shore team? 10 Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
  16. Will you, or someone else, be managing the process? Mainly me
  1. Have you used Upwork, Freelancer, Fiverrr, or online agency outsourcing before? 5 Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
  2. Have you outsourced before or currently? (more than Upwork)? 5 Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
  3. Have you been looking into outsourcing and partners a lot? 8 Client has rated 8 out of 10, where 1 is not at all and 10 is very much so
  4. Have you identified specific role/s to outsource? 8 Client has rated 8 out of 10, where 1 is not at all and 10 is very much so
  5. Is your leadership team fully onboard with outsourcing? 10 Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
  6. Are your staff aware of the move to outsource? 10 Client has rated 10 out of 10, where 1 is not at all and 10 is very much so
  7. How old is your company? (years) 2-4
  8. Do you have established processes? 5 Client has rated 5 out of 10, where 1 is not at all and 10 is very much so
  9. How well documented are the processes? 4 Client has rated 4 out of 10, where 1 is not at all and 10 is very much so
  10. How easily can the process be specified and documented? 6 Client has rated 6 out of 10, where 1 is not at all and 10 is very much so
  11. Are there process interdependencies that make segmentation of work between company and service provider difficult? 3 Client has rated 3 out of 10, where 1 is not at all and 10 is very much so
  12. Can goals and metrics be easily defined for each process? 6 Client has rated 6 out of 10, where 1 is not at all and 10 is very much so
  13. Do you have onboarding/training materials for the outsourced resources? 4 Client has rated 4 out of 10, where 1 is not at all and 10 is very much so
  14. Have you identified the Key Performance Indicators (KPIs) for the outsourced resources? 5 Client has rated 1 out of 10, where 1 is not at all and 10 is very much so
  15. Have you produced a Service Level Agreement (SLA) for the outsourced provider? 1 Client has rated 1 out of 10, where 1 is not at all and 10 is very much so

Auction has finished

DateBidUserAuto
June 13, 2018 10:23 am100.00L***e
June 11, 2018 10:00 amListing started
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