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iScale Solutions

Overview

๐„๐ฆ๐ฉ๐จ๐ฐ๐ž๐ซ๐ข๐ง๐  ๐†๐ซ๐จ๐ฐ๐ญ๐ก ๐ฐ๐ข๐ญ๐ก ๐“๐จ๐ฉ ๐“๐š๐ฅ๐ž๐ง๐ญ, ๐€๐ง๐ฒ๐ฐ๐ก๐ž๐ซ๐ž.

Founded in 2012 by Iannis Hanen, iScale Solutions was built on a mission โ€“ ๐™ฉ๐™ค ๐™ง๐™š๐™™๐™š๐™›๐™ž๐™ฃ๐™š ๐™ค๐™ช๐™ฉ๐™จ๐™ค๐™ช๐™ง๐™˜๐™ž๐™ฃ๐™œ ๐™จ๐™š๐™ง๐™ซ๐™ž๐™˜๐™š๐™จ ๐™–๐™ฃ๐™™ ๐™š๐™ข๐™ฅ๐™ค๐™ฌ๐™š๐™ง ๐™—๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ๐™š๐™จ ๐™ฉ๐™ค ๐™จ๐™˜๐™–๐™ก๐™š ๐™š๐™›๐™›๐™ž๐™˜๐™ž๐™š๐™ฃ๐™ฉ๐™ก๐™ฎ. We believe that outsourcing should be more than just a way to get work done; it should be a strategic advantage that helps businesses grow faster and smarter. Thatโ€™s why we focus on delivering world-class talent from top outsourcing locations like the Philippines, Vietnam, and Madagascarโ€”ensuring that our clients have access to the expertise they need to succeed.

Our approach is holistic, meaning we consider every factor that contributes to a successful outsourcing experience, from cost-efficiency and flexibility to talent attraction and retention. By understanding our clientsโ€™ unique goals and challenges, we go beyond simply filling roles. We partner with them to ensure our solutions align with their business growth plans and cultural values.

What iScale Solutions offers its clients

๐˜๐จ๐ฎ๐ซ ๐†๐ฅ๐จ๐›๐š๐ฅ ๐“๐š๐ฅ๐ž๐ง๐ญ ๐’๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐งโ€”๐…๐ฅ๐ž๐ฑ๐ข๐›๐ฅ๐ž, ๐’๐œ๐š๐ฅ๐š๐›๐ฅ๐ž, ๐€๐Ÿ๐Ÿ๐จ๐ซ๐๐š๐›๐ฅ๐ž.

๐—ฆ๐˜๐—ฟ๐˜‚๐—ด๐—ด๐—น๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ณ๐—ถ๐—ป๐—ฑ ๐˜๐—ผ๐—ฝ-๐˜๐—ถ๐—ฒ๐—ฟ ๐˜๐—ฎ๐—น๐—ฒ๐—ป๐˜ ๐˜๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐˜๐—ฐ๐—ต๐—ฒ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ป๐—ฒ๐—ฒ๐—ฑ๐˜€?
At iScale Solutions, we connect you with high-quality professionals from leading outsourcing hubs, like the Philippines, Vietnam, and Madagascar. Weโ€™re experts at sourcing talent with the skills and cultural fit that align perfectly with your companyโ€™s goals.

๐—–๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป๐—ฒ๐—ฑ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ฐ๐—ผ๐˜€๐˜๐˜€ ๐˜€๐—ฝ๐—ถ๐—ฟ๐—ฎ๐—น๐—ถ๐—ป๐—ด ๐—ผ๐˜‚๐˜ ๐—ผ๐—ณ ๐—ฐ๐—ผ๐—ป๐˜๐—ฟ๐—ผ๐—น?
We help clients reduce talent costs by up to 70% without sacrificing quality. By tapping into strategic global talent pools, iScale enables you to manage costs effectively while still achieving the results you need.

๐—ช๐—ผ๐—ฟ๐—ฟ๐—ถ๐—ฒ๐—ฑ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ฟ๐—ถ๐—ด๐—ถ๐—ฑ ๐˜„๐—ผ๐—ฟ๐—ธ ๐˜€๐—ฒ๐˜๐˜‚๐—ฝ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—ฑ๐—ผ๐—ปโ€™๐˜ ๐—ฎ๐—น๐—ถ๐—ด๐—ป ๐˜„๐—ถ๐˜๐—ต ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜๐—ฒ๐—ฎ๐—บโ€™๐˜€ ๐—ฝ๐—ฟ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฐ๐—ฒ๐˜€?
Weโ€™re all about flexibility. iScale Solutions offers remote, hybrid, and traditional office setups, giving you the freedom to choose the arrangement that best supports your teamโ€™s productivity and comfort.

๐—™๐—ถ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐—ถ๐˜ ๐—ฐ๐—ต๐—ฎ๐—น๐—น๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐˜€๐—ฐ๐—ฎ๐—น๐—ฒ ๐—ฒ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฒ๐—ป๐˜๐—น๐˜† ๐—ฎ๐—ป๐—ฑ ๐˜€๐˜‚๐˜€๐˜๐—ฎ๐—ถ๐—ป๐—ฎ๐—ฏ๐—น๐˜†?
Our holistic approach to outsourcing focuses on creating sustainable growth by providing the right blend of talent and operational support. From tailored staffing solutions to scalable teams, weโ€™re here to ensure your business can grow seamlessly without the usual growing pains.

How iScale Solutions outshines the competition

At iScale Solutions, we donโ€™t just competeโ€”we aim to set the bar higher. Hereโ€™s what makes us stand out in a crowded field of outsourcing providers:

๐Ÿญ. ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐˜๐—ผ ๐—ง๐—ผ๐—ฝ ๐—š๐—น๐—ผ๐—ฏ๐—ฎ๐—น ๐—ง๐—ฎ๐—น๐—ฒ๐—ป๐˜
While many companies claim to have skilled teams, we source only the best talent from premier outsourcing destinations like the Philippines, Vietnam, and Madagascar. Weโ€™ve built a network of professionals who bring high expertise, adaptability, and passion to every project. With us, youโ€™re not just filling positionsโ€”youโ€™re gaining a team thatโ€™s fully invested in your success.

๐Ÿฎ. ๐—™๐—น๐—ฒ๐˜…๐—ถ๐—ฏ๐—น๐—ฒ ๐—ช๐—ผ๐—ฟ๐—ธ ๐— ๐—ผ๐—ฑ๐—ฒ๐—น๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—”๐˜๐˜๐—ฟ๐—ฎ๐—ฐ๐˜ ๐—ง๐—ผ๐—ฝ ๐—ง๐—ฎ๐—น๐—ฒ๐—ป๐˜
In todayโ€™s world, the best professionals are looking for flexibility. Our approach blends the best of traditional and modern work environments, allowing employees to work from home, in a hybrid setup, or in a traditional office. Not only does this appeal to top-tier talent, but it also means that, as our client, you get a workforce model that adapts perfectly to your needs and preferences.

๐Ÿฏ. ๐—›๐—ผ๐—น๐—ถ๐˜€๐˜๐—ถ๐—ฐ, ๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜-๐—–๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ๐—ฒ๐—ฑ ๐—”๐—ฝ๐—ฝ๐—ฟ๐—ผ๐—ฎ๐—ฐ๐—ต
We know that outsourcing isnโ€™t just about reducing costsโ€”itโ€™s about enhancing your business. Our holistic approach means we work as an extension of your team, aligning with your company culture and goals to deliver tailored solutions. We donโ€™t believe in one-size-fits-all strategies. Instead, we invest time in understanding your unique challenges and delivering solutions that drive measurable results.

๐Ÿฐ. ๐—ฃ๐—ฟ๐—ผ๐˜ƒ๐—ฒ๐—ป ๐—ฆ๐—ฎ๐˜ƒ๐—ถ๐—ป๐—ด๐˜€ ๐—ช๐—ถ๐˜๐—ต๐—ผ๐˜‚๐˜ ๐—–๐—ผ๐—บ๐—ฝ๐—ฟ๐—ผ๐—บ๐—ถ๐˜€๐—ถ๐—ป๐—ด ๐—ค๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜†
With iScale Solutions, businesses reduce talent costs by up to 70% without sacrificing quality. We know budgets are crucial, and our streamlined processes, combined with our access to global talent, allow us to deliver significant cost savings that give you more resources to reinvest in growth.

๐Ÿฑ. ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐˜„๐—ถ๐˜๐—ต ๐—ข๐˜ƒ๐—ฒ๐—ฟ ๐—ฎ ๐——๐—ฒ๐—ฐ๐—ฎ๐—ฑ๐—ฒ ๐—ผ๐—ณ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ
Founded by industry veterans, our team brings over 15 years of experience in outsourcing. This isnโ€™t just a service to us; itโ€™s a passion driven by a deep understanding of what makes outsourcing work effectively for businesses of all sizes.

iScale Solutions company structure

We are an independent BPO company owned by two shareholders who are experts with over 15 years of experience in BPO and Staff Augmentation. This ownership structure allows us to remain agile, client-focused, and committed to delivering exceptional services tailored to our clients' needs, backed by deep industry expertise and hands-on leadership.

Headquarters

3rd Floor, Corinthian Plaza, 121 Paseo De Roxas, 1200, Makati City

Public or Private

public

Seats or staff

200

Revenue

-

Industries
  • Airlines
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Financial Services
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • IT Services and IT Consulting
  • Legal
  • Payroll
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Tech support
  • Telecoms
  • Travel

Details

Executive

Iannis Hanen

Year Founded

08/16/2011

Countries of fulfillment
  • Madagascar
  • Philippines
  • Vietnam
Sectors
  • Admin Support
  • Back Office Support
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Online Gaming
  • Outsourcing Consultancy
  • Software & Application Development
Contact information

-

https://iscale-solutions.com/


About iScale Solutions: Review and comparison

iScale Solutions is a premier outsourcing company that specializes in providing tailored solutions to meet diverse business needs.ย 

Since 2012, iScale Solutions has been a trusted partner for companies looking to enhance efficiency and streamline operations. The firm leverages top talent from locations like the Philippines, Vietnam, and Madagascar.ย 

With an experienced team, a commitment to security and compliance, and a focus on customer satisfaction, iScale Solutions stands out as a leader in the industry, driving growth and success for businesses worldwide.

iScale Solutions Outsourcing

iScale Solutions boasts expertise in the following areas of outsourcing:ย 

  • Software development outsourcing
  • IT support outsourcingย 
  • Customer service outsourcingย 
  • Sales support outsourcingย 
  • Creative design outsourcingย 
  • Data and content outsourcingย 
  • SEO and online marketing outsourcingย 
  • Payroll and accounting outsourcing

 

iScale Solutionsโ€™s BPO services and pricings

iScale Solutions offers these primary services:ย 

Staff augmentationย 

iScale Solutions excels at assembling teams that are dedicated to helping you achieve your long-term business goals. Bring in external talent to complement your onsite team, and utilize the extra hands to bring your vision to life.ย ย 

IT servicesย 

iScale Solutions selects the top percentage of IT professionals in the Philippines and Vietnam. Tap into a global talent pool and transform your businessโ€™s technological infrastructure.ย 

Business process outsourcingย 

iScale Solutions delivers 24/7 BPO services in English and French. The firm serves different industries so that its client companies can focus on their own growth initiatives.ย 

Employer of Record

This solution ensures that you comply with local employment laws and expand your workforce without worrying about legal issues. iScale Solutions handles all employment-related and administrative matters.ย 

iScale Solutions pricing

iScale Solutions lists this guide for its pricing. Interested partners may email the company for more information.ย 

  • Staff augmentation – Employee charged salary + mark-up (Depends on services and volume).
  • Business Process Outsourcing – Hourly rate all inclusive (Depends on skills and qualifications required).
  • Software development outsourcing – Cost depends on chosen model.

How iScale Solutions outshines its competition

iScale Solutions currently handles over 600 employees across three operational and four commercial centers. Its industry leaders work with a vision to simplify global talent access.ย 

Its teams are distributed across centers from Manila to Madagascar, mixing the best of global insights with local knowledge.ย 

Key executives

Iannis Hanen (Founder and President)
Iannis brings his 15 years of tech experience and passion for entrepreneurship in his role as the leader of iScale Solutions. With a background in Silicon Valley and Philippine businesses, he displays his drive for innovation.ย 

Luke Cunico (Chief Operations Officer)ย 

Luke oversees the day-to-day operations of iScale Solutions, managing the team with his experience and leadership.ย 

iScale Solutions reviews and comparisons

โ€œI would like to express my gratitude for the quality of services provided by iScale, whether in terms of availability, support, or project management. Our collaboration on the migration and development of agent skills has been a success.โ€ – Julie Angot, Head of Operations, Comexposium

โ€œiScale has been a good partner to work with, outsourcing quality QA testing provides many benefits to us working on a tight production schedule. Working with iScale has been really efficient as they quickly understood our processes.โ€ – Jocelyn Weiss, Technical Director, OZWE Games

iScale Solutionsโ€™s contact information

iScale Solutionsโ€™s main headquarters is located in:

3rd Floor, Corinthian Plaza, 121 Paseo De Roxas, 1200, Makati City

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected]

iScale Solutions news, podcast & articles

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iScale Solutions videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the worldโ€™s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses โ€“ clients โ€“ across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companiesโ€ฆ all designed to make it easier for clients to learn about โ€“ and engage with โ€“ outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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