Top 40 BPO Companies in the Philippines

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Top 40 BPO Companies in the Philippines

The BPO industry plays a vital role in the emerging economy of the Philippines, which is why we have compiled the Top 40 BPO Companies in the Philippines. These are just some of the companies that placed their trust in the Philippines for their outsourcing needs. The list has been carefully selected by Outsource Accelerator to encourage you to try outsourcing and help you with your outsourcing journey.

 

Top 40 BPO companies - Philippines

Top 40 BPO companies – Philippines

However, before we proceed with the list, here is a brief background of the BPO industry in the Philippines.

The BPO industry is currently one of the largest industries in the Philippines and it is showing no signs of slowing down. Every year, more and more BPO companies are trusting the Philippines and setting up offices in various parts of the Philippines.

 

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The very first call center was set up in the Philippines back in 1992 and more than two decades since then, the industry has grown exponentially. The BPO industry has played a vital role in providing jobs to thousands if not hundreds of thousands of Filipinos. More than other popular fields, the BPO industry has helped showcase the many talents of the Philippines as a country. It helped the Philippines leave its mark globally in terms of its people’s skillset. The BPO industry has levelled the playing field for Filipinos and gave them the chance to compete with the rest of the world.

Right now, the BPO companies in the Philippines range from startup companies to huge global companies wishing to expand in the Philippines. All these companies outsourcing to the Philippines are trying to adjust and meet the specific needs of Filipino employees while trying to grow and profit here.

 

The most comprehensive outsourcing BPO directory

Outsource Accelerator offers the world’s most comprehensive outsourcing (BPO) directory for the Philippines.  We list over 600 BPOs in this directory, and provide detailed information, corporate videos, price guides and reviews.  in fact, 34 of the 40 top companies are listed in Outsource Accelerator’s BPO directory – just click on the links to learn more.

>> Go to the BPO outsourcing directory now

Outsource Accelerator BPO Directory

Outsource Accelerator BPO Directory

 

And now, here’s Outsource Accelerator’s top 40 picks for 2018;

 

Top 40 outsourcing BPO companies – Outsource Accelerator

  1. Accenture Inc.
  2. Convergys Philippines Services Corp.
  3. JPMorgan Chase Bank N.A–Philippine Global Service Center
  4. 24/7 Customer Philippines Inc.
  5. Teleperformance
  6. TeleTech Offshore Investments B.V.
  7. Sutherland Global Services Philippines Inc.
  8. Stream International Global Services Philippines Inc.
  9. Sitel Philippines Corp.
  10. Deutsche Knowledge Services Pte. Ltd.
  11. Sykes Asia Inc.
  12. IBM Daksh Business Process Services Philippines Inc.
  13. Aegis PeopleSupport Inc.
  14. TeleTech Customer Care Management Philippines Inc.
  15. IBM Business Services Inc.
  16. Telus International Philippines Inc.
  17. Shell Shared Services (Asia) B.V.
  18. HSBC Electronic Data Processing (Philippines) Inc.
  19. ePLDT Inc.
  20. SPi CRM Inc.
  21. ACS of the Philippines Inc.
  22. VXI Global Holdings B.V.
  23. Emerson Electric (Asia) Ltd.
  24. StarTek International Ltd.
  25. IBM Solutions Delivery Inc.
  26. Sykes Marketing Services Inc.
  27. SPi Technologies Inc.
  28. Genpact Services LLC
  29. Macquarie Offshore Services Pty. Ltd.
  30. Thomson Reuters Corp. Pte. Ltd.
  31. AIG Shared Services Corp. Philippines
  32. Hinduja Global Solutions Ltd.
  33. Lexmark Research and Development Corp.
  34. ANZ Global Services and Operations (Manila) Inc.
  35. Maersk Global Service Centers (Philippines) Ltd.
  36. Manulife Data Services Inc.
  37. American Express International Inc.
  38. Concentrix
  39. Transcom Asia
  40. Alorica

 

The top 40 BPOs in review

Those are the top 40 BPO companies in the Philippines for 2018.

Despite the challenges that these BPO companies are facing, the Philippines still proves to be a very promising country with its capability and capacity of producing a globally competitive workforce. Operational cost is also lower here than in most countries, which is a value add for the Philippines.

Moreover, more managers are starting to realize the need to streamline their processes to maximize profit while improving operations. Plus, innovations are coming to fruition these days and some of which are unique to the needs faced by companies in the Philippines. The use of software in both accounting and payroll are just some examples. With these promising innovations and developments in mind, we are seeing are a very bright future for the BPO industry in the Philippines which means that this list could include more companies this coming 2019.

 

Are you interested in outsourcing?

If you’re a small/medium sized business and interested in outsourcing, then these top 40, maybe aren’t the ideal BPOs for you.  There are over 600 BPOs in the Philippines alone – many of which specialize in the smaller, more agile needs of the SME/SMB market.  If you want to find out more, browse our website for endless free resources – or fill in a quick form, and get three free quotes.

 

The top 10 outsourcing cities in Philippines

The Philippines is home to over 100m people, and over 7,100 islands!!  While much of the outsourcing is happening in the capital city, Manila, there is a lot of action in other parts of the country.  The second- and third-tier cities offer good alternative options to Manila.  The cities can have good universities, abundant eager graduates, good spoken English, and significantly cheaper salaries (and cost-of-living) than Manila.  If you’re curious to find out which Philippine cities are the best alternatives to Manila, then keep reading…

You can check out another list that we have compiled for you which is the Top 10 Outsourcing Cities in the Philippines

 

The Top 100 Outsourcing Destinations by Tholons – Philippines rank

Tholons produces a report which ranks the world’s major outsourcing destinations on an annual basis.  If you want to read more about how Philippines ranks, go to our top 10 outsourcing cities guide now.

 

Are you in the top 40? Get in touch

Let us know your thoughts regarding our list. If you have anything to share with us or if you have any questions, feel free to contact us at info@outsourceaccelerator.com and we’ll be more than happy to help you. If you want to know more about Outsource Accelerator, just check our website https://outsourceaccelerator.com/

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