About Us

Unbiased Independent Advice

We offer an unbiased resource and expert-level assessment of outsourcing options in the Philippines.

However, we are biased with our view that YOU SHOULD outsource; and that you should consider the Philippines as the place to do it.

Why?

We believe everyone should outsource.

We know that the Philippines is a great choice for a BPO destination.

It is one of the founding nations of outsourcing, and has vast depth of skill in the area.

We present all options and resources as its only a matter of time until everyone outsources.

We think BPO providers are a great way to get into the Outsourcing world, but they aren’t the only option.

Our Focus

We focus on startups, entrepreneurs and business owners of small-to–medium sized companies.

This is typically with an existing employee-count of 2-200 employees.

Typically these owners would be based in major Western Markets, and feel the pinch of high labour cost.

We educate people about the benefits of…

Using Outsourcing

✔ Using structured BPO services to do this

✔ Choosing Philippines as an ideal BPO country

✔ Opening their eyes to all things BPO – incorporation, professional services, contractors and outsource opportunities.

We offer huge amounts of invaluable FREE information

✔ A regular podcast series offering BPO advice and hacks

✔ Valuable blog, guides and ebooks

✔ An extensive news hub which aggregates all significant industry news and reports

✔ Insightful White Paper that explains the ‘win-win’ case for outsourcing

✔ An authoritative BPO directory offering a single reference point of BPOs in the Philippines, and more…

We optimise the outsourcing learning curve and adoption cycle

✔ Stepping stones from ideation to implementation

✔ Experience-led Fast-tracks and hacks

✔ Present all the options in an unbiased independent way – there’s a lot of ways to skin this cat

✔ On-the-ground first-hand knowledge and expertise

We provide an invaluable stepping stone

✔ Outsourcing is a big financial and operational commitment. Before committing, potential outsourcers need

✔ To be familiar and comfortable with the idea

✔ External points of validation – external to the sales departments of BPOs

✔ A number of varied ‘touch points’ and perspectives before they are comfortable with a new concept

✔ We offer reliable and invaluable free independent content, and ludicrously cheap education and consultancy

We empower and encourage our clients to

✔ Learn about outsourcing, BPO service providers, and the Philippines

✔ Take advantage of outsourcing and enhance their business

✔ Choose the Philippines as their outsourcing destination

✔ TAKE ACTION and ENGAGE with BPO services NOW

How do we make our money?

✔ We are a private for-profit company

✔ We have no affiliations with any BPO’s, the Philippines (ie Govt body’s), nor BPO associations

✔ We take no commissions or fees from any of the above

✔ We give away huge amount of free information – we aim to be the best independent information resource for outsourcing

✔ For fast-tracked results, we offer a paid limited-intake, activation program (involving business assessment and consultation hours); and bespoke consulting packages

Outsourcing – An Invisible Concept

Outsourcing has a big “commencement hurdle” for many business owners.

Which dramatically reduces the number of people that wants to give it a shot.

The two key hurdles are (i) lack of awareness, and (ii) a big ticket cost and commitment.

Lack of Awareness

Many prospective clients might not even be aware that they need BPO, or that it even exists.

  • There can be a “if it’s not broken, don’t fix it” mentality
  • Prospective BPO clients are already busy in their day-to-day
  • They could be politically adverse to it (ie ‘keep the jobs inhouse’)
  • Or possibly, Outsourcing might not even be on their radar at all

Thus, it can take them a long time to a get comfortable with the concept of outsourcing.

Expensive and sticky commitment

A business owner has to face a very costly (high ticket), and a very sticky commitment hurdle. The “sales pitch” of a BPO provider is big.

  • Price ranges from $5k-6k per month (3-4 staff)
  • That puts you in a 12-24+ month relationship
  • Which is about a $60,000-$120,000 sales pitch
  • Sticky: Any BPO choice is a serious commitment

That is a very big jump from “not on radar” to a $120k, 24 month contract.

The Implementation Cycle

Being aware that there are options is the first step.  However, there’ s still a long way to go between knowing of a solution and implementing them.
We call this the Implementation Cycle, which involves (i) awareness, (ii) familiarity, and (iii) engagement.
This process is extended and hindered because of the high ticket price of outsourcing, and the fact that the suppliers are in a different country, timezone and culture.

Awareness

Ideation

Motivation

Gather Information

Familiarity

Seek advice

Gather Options

Evaluate

Engagement

Reduce risk

Take action

Implementation

Cohesive Independent Information & Education

Outsource Accelerator’s abundant free information can help fast-track the awareness, familiarity and implementation stages with outsourcing.

Outsource Accelerator Implementation Infographic

The Team

We keep a tight ship. We have most of our experts to thank for the incredible content they’re able to produce.

Derek Gallimore BPO

Derek

Derek Gallimore has been commercially involved in Philippines for six years, & based there for over six years.  He has also built/run businesses in Australia & United Kingdom.

Arnold

Arnold San Miguel was born and raised in Manila, Philippines.  He has worked his entire career in outsourcing across various sectors & management levels; & is also involved in small businesses.

The Experts

Outsource Accelerator draws from a deep pool of locally-based Filipino & foreign experts, entrepreneurs & networks.  These independent connections bring abundant expertise to the table, for your benefit, as required.

Get In Touch With Us

We keep a tight ship. We have most for our experts to thank for the incredible content they’re able to produce.

Email us: info@outsourceaccelerator.com

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