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Dynamic Business Outsourcing Solutions (DBOS)

3.9/5 • Glassdoor rating

Overview

DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members.

Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.

What Dynamic Business Outsourcing Solutions (DBOS) offers its clients

DBOS’ service model offers cost savings of $20,000 - $40,000 per team member, per year. Our personalised solutions include collaborative recruitment, free transition planning, shared expertise and flat structure fee which is completely transparent. DBOS’business model allows full flexibility to scale up and down from 1 staff to 50+. And clients maintain their Intellectual Property and full process and data control.

How Dynamic Business Outsourcing Solutions (DBOS) outshines the competition

DBOS makes offshore staffing an affordable option for businesses of any scale by reducing their labour costs while ensuring high-quality output and increased productivity and through hands-on planning and collaboration. We build our clients their own dedicated team that reports to them directly for more efficient communication, which also builds a strong bond between all stakeholders. Another thing that DBOS does better than many of our competitors is the client and employee engagement programs that we implement. At the end of the day, you can document and implement process-driven tasks through time and motion studies and data analysis. What really sets us apart from our competitors is our company culture. Our employees love coming to work because of our happy and inclusive environment where they see the impact of their contribution and feel like a part of the bigger picture rather than a number.

Dynamic Business Outsourcing Solutions (DBOS) company structure

DBOS is owned and managed by Jacqui Miller, an Australian self-made entrepreneur. In 2014, she was sent to the Philippines to personally oversee the sales, marketing and day-to-day operations of their call centre. From there, she saw a big gap in the traditional BPO plug-and-play setup, which made her decide to move to the Philippines and open her own outsourcing/offshore staffing company - Dynamic Business Outsourcing Solutions (DBOS). She assisted a variety of Australian and New Zealand SMEs in gaining access to highly skilled and talented Filipinos to reduce wage costs whilst maintaining high-quality output and increasing productivity. Her personalised and innovative approach allows business owners to achieve their targets and increase their revenue, whilst attracting, retaining and engaging the most talented Filipinos crucial to every client’s success.

Sample highlight service offering of Dynamic Business Outsourcing Solutions (DBOS)

Fixed Low Monthly Fee - No Upfront Deposit & Lock-in Contracts

Headquarters

P. Tuazon Corner 10th Avenue, Araneta Center, Cubao, 1109, Quezon City, Metro Manila

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries
  • BPO
  • Business Consulting and Services
  • Recruiting Staffing

Details

Executive

Jacquelynne Miller, Founder & CEO

Year Founded

08/15/2015

Countries of fulfillment
  • Philippines
Sectors
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
  • Outsourcing Consultancy
Contact information

+61 4 3571 7038

[email protected]

https://www.dbos.com.au

About Dynamic Business Outsourcing Solutions (DBOS): Review and comparison

Dynamic Business Outsourcing Solutions (DBOS) is a quickly-growing offshore staffing company that offers a variety of outsourcing services. It is based in Manila, Philippines but is Australian-owned. 

Jacquelynne Miller, an Australian entrepreneur, owns the company, which she first founded in 2015. When she first visited the Philippines, she noticed substantial gaps in their outsourcing strategies, which is why she created this outsourcing staffing company.

Furthermore, Miller was in search of new business solutions within the Australian SME industry. Since founding Dynamic Business Outsourcing Solutions (DBOS) in 2015, it has grown into an impressive business aimed at directly serving its clients and their needs. 

The company aims to offer strategic outsourcing solutions at an affordable price. Over time, this business has garnered a revenue of $15 million and employs approximately 80 workers.

Dynamic Business Outsourcing Solutions (DBOS) Outsourcing

Australian entrepreneur Jacquelynne Miller founded the company in 2015, and the headquarters of Dynamic Business Outsourcing Solutions (DBOS) can be found in Manila, Philippines. The company leaders provide clients with a complete choice in staffing their offshore team from the talented pool of Filipino residents.

There are multiple outsourcing staff members available for global companies, such as those needed for back-office services, customer support, IT needs, and digital marketing resources. The company also covers many business processes such as human resource management, employee benefits, and performance monitoring.

Dynamic Business Outsourcing Solutions (DBOS)’s BPO services and pricings

Dynamic Business Outsourcing Solutions provides the following services for its client base:

  • Digital marketing services
  • Back office support services
  • IT outsourcing services
  • Customer support services

Dynamic Business Outsourcing Solutions (DBOS)’s pricing

Potential clients can seek out a pricing guide on the company website by filling out key information about their specific needs. 

In addition, the website outlines how clients can save more than $60,000 per year on each outsourced staff member instead of hiring a local employee in Australia. Lastly, Dynamic Business Outsourcing Solutions provides a free consultation to help analyze and learn about a client’s needs.

How Dynamic Business Outsourcing Solutions (DBOS) outshines its competition

DBOS stands out from its competition by providing more affordable and effective answers to client problems through offshore staffing services. Some of the most significant benefits of partnering with the company include:

  • Fee transparency
  • Personalized transition plans
  • Experienced and skilled professionals
  • Highly productive workforce with open communications
  • Shared expertise to improve client business processes

Key executives

Jacquelynne Miller (Founder and CEO)

Jacquelynne Miller aims to help Australian companies succeed in their outsourcing solutions as the CEO of DBOS. Miller also has 15 years of experience managing sales and marketing teams.

Dynamic Business Outsourcing Solutions (DBOS) reviews and comparisons

Dynamic Business Outsourcing Solutions (DBOS) reviews and comparisons

Dynamic Business Outsourcing Solutions has a favorable 5-star Glassdoor review as well as 4.9 out of 5 stars on their Facebook page. Its staff claims it has a rewarding and healthy work environment with plenty of growth opportunities. Lastly, customers find that the staff goes above and beyond to provide solutions that directly meet their needs.

Dynamic Business Outsourcing Solutions (DBOS)’s contact information

Dynamic Business Outsourcing Solutions (DBOS)’s main headquarters is located in:

P. Tuazon Corner 10th Avenue, Araneta Center, Cubao, 1109, Quezon City, Metro Manila

Further, you may virtually reach out the company through the following contact information:

Website https://www.dbos.com.au
LinkedIn https://www.linkedin.com/company/dynamic-business-outsourcing-solutions
Facebook https://www.facebook.com/dbosaustralia/

In addition, you may email them at [email protected] or call +61 4 3571 7038.

References

https://www.glassdoor.com/Overview/Working-at-Dynamic-Business-Outsourcing-Solutions-EI_IE3298310.11,49.htm

https://www.crunchbase.com/organization/dynamic-business-outsourcing-solutions

Dynamic Business Outsourcing Solutions (DBOS) news, podcast & articles

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