Overview
Headquarters
Philippines
Public or Private
private
Seats or staff
1000-1500
Revenue
-
Industries
Details
Executive
Fred Chua, Chief Executive Officer
Year Founded
2005
Countries of fulfillment
-
Sectors
About Magellan Solutions: Review and comparison
Magellan Solutions Outsourcing, Inc. is named after Ferdinand Magellan, the famous explorer who sailed the world. The company is an inbound and outbound business process outsourcing provider in the Philippines.
For over 17 years, the company has been a trusted name in business process outsourcing, especially in its call center solutions operations. They deliver finely crafted strategies to their clientele in the US, Europe, and the Asia Pacific.
Magellan Solutions Outsourcing, Inc. offers business outsourcing solutions, including data entry and data processing, by a team of experienced data analysts. A team of experts also provide accounting services, including transcription, billing, and medical coding.
Teams of loan processors offer credit card processing to ease transactions between the credit card company and the bank. Processors negotiate loan and credit card defaulters to help collections go smoothly.
Social media customer care provides insights on social media and also handles customer complaints. In addition, the company also offers a dedicated team of legal advisors who provide legal outsourcing services.
Magellan Solutions Outsourcing
Magellan Solutions Outsourcing Inc. serves over 100 clients, 80% of which are based in the United States. On its website, Magellan Solutions Outsourcing Inc. identifies its vision as being “the best partner in providing Business Process Outsourcing services to small and medium businesses (SMEs).”
Magellan Solutions Outsourcing Inc. identifies six core values that drive its focus:
- Teamwork
- Initiative
- Dedication
- Integrity
- Flexibility
- Humility
Magellan Solutions’s BPO services and pricings
Magellan Solutions Outsourcing Inc. offers the following services:
Inbound Call Center Services
- 24/7 Answering Service
- Virtual Receptionist
- Customer Support
- Technical Support
- Omnichannel Contact Center
- Multilingual Call Center
Outbound Call Center Services
- Telemarketing
- Lead Generation
- Appointment Setting
- Cold Calling
- Telesales
- Market Research
- Survey Processing
BPO Services
- Call Center Outsourcing
- Staff Leasing
- Back Office Services
- Community Moderation
- Data Management
- Virtual Assistant
- Loan Processing
- Debt Collection
- Form Processing
- Certificate Intelligent Document Processing
Magellan Solutions Outsourcing Inc’s pricing
Magellan Solutions Outsourcing Inc. offers a free 60-minute consultation to determine the pricing based on a client company’s specific needs.
How Magellan Solutions outshines its competition
Magellan Solutions Outsourcing Inc. stands out from other BPO companies because of its focus on the following elements:
- Collaborative Client Relationship
- Strong Customer Focus
- Global Expertise
- Dynamic Approach to Management
- Analytics and Insight
- Results-Driven Approach
- Customized Solutions
- Transformational Results
Key executives
Fred Chua (Chief Executive Officer)
Fred Chua graduated with a B.S. in Electronics and Communications Engineering from the University of the Philippines in 2000. He used his skills in leadership roles in multiple companies before becoming CEO of Magellan Solutions Outsourcing Inc.
Now, as the CEO, he focuses on continually improving the outsourcing process to help clients grow and compete with large corporations.
Magellan Solutions reviews and comparisons
Magellan Solutions Outsourcing Inc. receives 4.5/5 stars on clutch.com. Client comments highlight Magellan Solutions Outsourcing Inc’s adaptability and efficiency in increasing closing rates and simplifying the sales process.
Magellan Solutions’s contact information
Magellan Solutions’s main headquarters is located in:
Philippines Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +1 650 204 3191.
References
https://www.glassdoor.com/Overview/Working-at-Magellan-Solutions-EI_IE463186.11,29.htm
https://www.crunchbase.com/organization/magellan-solutions-outsourcing-inc
Independent
