Overview
South Africa
private
1-49
$10 mil. - $25 mil.
About Outsourcery: Review and comparison
Outsourcery is a South African-based company that connects small and medium businesses and entrepreneurs with virtual assistants. Founded in 2015, the self-proclaimed “casual-dress, fun organisation” serves all industries.
The company promises fully-vetted, multi-talented, and trustworthy assistants from around the world. They have a team of experienced, professional executive assistants who speak German, Spanish, Italian, Dutch, French, and English.
Though Outsourcery is less than five years old, it boasts more than $28 million in revenue. With around 150 employees, Outsourcery built a reputation for being picky about hiring and notes that they reject some 200 applicants for every one person they hire.
Outsourcery Outsourcing
Outsourcery takes pride in delivering high-quality services to businesses that need it most. The firm only uses trained, full-time employees and handles all human resources matters in-house. That means their customers don’t have to mess with payroll, or performance management, or training.
According to the website, Outsourcery’s process is simple. You describe your ideal VA and they send you a perfect match within 24 hours, then meet with your match to discuss the work and have full approval. Outsourcery claims that with their team of VAs, you should feel less stressed and more productive.
Outsourcery’s BPO services and pricings
Outsourcery provides three primary services, depending on your needs:
- Virtual assistants
- Virtual marketing assistants
- Enterprise support
The company notes that all of its PAs are in South Africa, but they serve many different companies across several industries.
Outsourcery’s pricing
The company offers five plans to meet client needs. Each plan is paid monthly, and larger hourly packages translate to more savings.
- 15 hours for R4,220 per month
- 25 hours for R6,890 per month
- 45 hours for R11,390 per month
- 65 hours for R15,350 per month
- 85 hours for R18,650 per month
Note that these prices don’t include tax and are given in rand (the South African currency). Additionally, every plan includes the same features:
- Dedicated tech support
- Back up team
- Unlimited users
- Holiday and illness coverage in case the assistant is away
- Availability Monday through Friday 8 am to 5 pm
- Quality assurance guarantees
You can secure a free consultation and a free trial to determine how Outsourcery can meet your needs and what it looks like for your business.
How Outsourcery outshines its competition
Outsourcery stands by its team and their work. They stick with six principles:
- No freelancers allowed; they only employ trained, quality, full-time people
- Guaranteed a perfect fit with no recruitment fees attached
- No HR issues to handle
- Provide access to a team of experts in various fields
- Quality assurance guarantees
- Peace of mind with a 30-day money-back guarantee
That’s a lot of guarantees for a relatively new business, but Outsourcery stands by it.
Key executives
Richard Walton (Founder, CEO)
When he couldn’t find a reliable virtual PA, Walton founded Outsourcery to provide services for people in South Africa, Europe, and the United States. He previously served as CEO of a few tech companies and volunteers regularly.
Outsourcery reviews and comparisons
There are no customer reviews of Outsourcery, not surprising given the firm’s newness. We would advise comparing the pricing and services with similar companies before signing on with Outsourcery.
Outsourcery’s contact information
Outsourcery’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 021 201 1581.
References
https://www.glassdoor.com/Overview/Working-at-Outsourcery-EI_IE2005270.11,22.htm
https://www.crunchbase.com/organization/outsourcery