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CallCenter.com

4.4/5 • Glassdoor rating

Overview

CallCenter.com was founded in 2010 on the belief that we could do it better.

Out think, out hustle and out perform the competition are CallCenter.com values. That’s why being competitive is in our culture; and winning is what we do.

When we can’t win, we aspire to innovative more aggressively and adapt smarter than others to get the best results possible for our clients.

Headquarters

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Public or Private

private

Seats or staff

100-249

Revenue

$10 mil. - $25 mil.

Industries

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Details

Executive

-

Year Founded

2010

Countries of fulfillment

-

Sectors

-

Contact information

763-250-7432

https://callcenter.com


About CallCenter.com: Review and comparison

CallCenter.com is a state-of-the-art communications center and Business Process Outsourcing (BPO) services provider. CallCenter.com is located in Hopkins, MN, United States, and has served its clients with proven, high-quality, and practical solutions since its founding in 1993.  

CallCenter.com was founded on the vision of providing business process outsourcing that surpassed the quality of its competitors. CallCenter.com’s values are to outthink, outhustle, and outperform. These values are visible in CallCenter.com’s services.  

After almost three decades of success, CallCenter.com proudly employs between 5000 to 10,000 employees and earned $28 million in revenue last year.

CallCenter.com Outsourcing

The firm prides itself on its competitive and winning culture while still being flexible to the new challenges and solutions in the modern business setting.

CallCenter.com uses the leading technologies in the BPO field and constantly evaluates any new advancements that would benefit the firm and its customers. The willingness to adopt new technology has provided success for both CallCenter.com and their clients.  

The firm’s processes are constantly evaluated and refined to improve quality, lower costs, and reduce call times. The focus is always on enhancing the customer experience for clients. 

CallCenter.com’s commitment to excellence has allowed the firm to support over 360 clients and take over 97 million calls. 

CallCenter.com’s BPO services and pricings

CallCenter.com is an outstanding communication and BPO firm that provides the following services:

  • Live Agent Voice Customer Service
  • E-Mail Support
  • Chat Support Text and SMS Assistance
  • Reporting Tools
  • Project Management 
  • Individualized Packages 
  • Customer Verification, and
  • Customer Support 

The firm provides these services to both domestic and international companies.  

CallCenter.com’s’ pricing 

CallCenter.com bases its pricing on the services it provides to the customer. The firm offers customer services and pricing based on the client’s needs. However, the firm is confident that it will provide savings to the client and a 70% increase in revenue.  

How CallCenter.com outshines its competition

The firm surpasses its competitors by committing to cutting-edge solutions and a competitive and winning culture. 

CallCenter.com is constantly thinking outside the box and looking for new and innovative solutions for the problems that businesses face.  The firm prides itself in creating the boxes that other BPO companies are trying to think outside of.      

Key executives

Kyle Hannah (Chief Executive Officer)

Kyle Hannah is both a founder and the CEO of CallCenter.com. He is an expert in the BPO field and an industry leader.  

Howard Glass (Vice-Chairman and Co-Founder)

Howard Glass is a vice-chairman and co-founder of CallCenter.com. He is known for his desire to make a difference at various levels and has helped the firm implement cutting-edge solutions.    

CallCenter.com reviews and comparisons

CallCenter.com is the #1 and fastest-growing outsourced contact center in the BPO industry. The firm’s innovative management and commitment to quality will help your business.  

This firm can help your business outsource customer service and cut costs without decreasing the quality of your customer service. If you are ready to improve your cotton line and take your customer services to the next level, CallCenter.com is the right company for you.    

CallCenter.com’s contact information

CallCenter.com’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 763-250-7432.

References

https://www.glassdoor.com/Overview/Working-at-CallCenter-com-EI_IE1817229.11,25.htm

 

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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