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c2o

3.9/5 • Glassdoor rating

Overview

Headquarters

Watery Lane, Willenhall, WV13 3SU, United Kingdom

Public or Private

private

Seats or staff

-

Revenue

-

Industries

-


Details

Executive

-

Year Founded

2017

Countries of fulfillment
  • Pakistan
Sectors
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Inbound & Outbound
  • Recruiting & Talent Acquisition
  • Software & Application Development
Contact information

-

-

https://c2o.net/


About c2o: Review and comparison

c2o is a multi-vertical business services group with offices in the United Kingdom, the United States and Pakistan. Founded in 2017, it provides business process outsourcing, customer support, recruitment, software, digital marketing and healthcare lead generation through a set of specialist business units that operate under one group structure.

The group’s outsourcing arm, c2o BPO, supplies offshore customer support teams. Its services include call centre operations, 24/7 inbound customer support, live chat, email and voice support, virtual assistance and multilingual support. The company says its agents are trained to represent each client’s brand and resolve queries clearly and calmly, and it highlights transparent reporting with regular SLA tracking, no hidden fees and no complex contracts.

Beyond BPO, c2o runs c2o Recruit for recruitment and remote talent solutions, c2o Tech for software and technology services, c2o Digital for digital marketing, and c2o Med for Medicare-focused lead generation. Each unit operates independently within its own domain while following shared standards for communication, delivery and accountability, so clients using more than one service deal with a single group.

The company lists its head office at Watery Lane, Willenhall, in the United Kingdom, a regional office in St. Petersburg, Florida, and its operational office at 247 Plaza in Soan Garden, Islamabad, where its delivery teams are based. c2o has also marketed its contact centre services specifically to taxi and private hire companies in the UK.

According to its website, c2o has more than eight years of experience and has served over 300 customers across multiple industries. The company describes its values in terms of unity, integrity and reliability, and says it focuses on clear ownership, realistic timelines and transparent collaboration with clients.

c2o suits UK and US businesses, from startups and scale-ups to larger teams, that want cost-effective offshore customer support, or a single partner for BPO, recruitment, software and marketing work delivered from Pakistan.

c2o’s contact information

c2o’s main headquarters is located in:

Watery Lane, Willenhall, WV13 3SU, United Kingdom

Further, you may virtually reach out the company through the following contact information:

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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