Cegura Technology

Cegura Technology Solutions uses the latest technology to help clients maintain a competitive edge in their respective industries. Cegura remains competitive due in part to the inclusion of cutting-edge technology solutions.

Cegura adapts to meet our client-specific needs and offers continuous updates about the changes in technologies. Cegura Technology Solutions focuses on customers to provide quality services and foster teamwork and continuous improvement. 

The company’s current size is 200 to 500 employees, and its last reported revenue is unknown at this time.

Cegura offers an array of services, including lead generation, chat support, customer acquisition and retention, and customer service. 

Cegura improves customers’ experience to provide immediate help and consistent answers. The top-notch customer service team uses strategies and training to acquire and retain clients.

Cegura is relatively new to the BPO world but makes quite an impact. It delivers high-value services with state-of-the-art technology assisting communications and services:

• Lead Generation,
• Customer Acquisition, 
• Customer Service,
• Order Processing, 
• Chat Support, 
• CRM,
• Data Mining, 
• Market Research

Cegura aims to be a part of the entire life-cycle of processes to facilitate efficiency and profit.

Cegura’s pricing

Cegura encourages prospective clients to contact them through their website for competitive pricing options and information.

Cegura Technology Solutions is one of the leaders in BPOs who are expanding services to new populations. 

• Promotes teamwork and continuous improvement;
• Enhances customer productivity; 
• Strives to select the best employees;
• Offers extensive training and development for new recruits;
• Utilizes innovative solutions;

Teamwork, integrity, and process-driven results are pillars of the Cegura Technology Solutions mission. Accordingly, these principles are present in everyday operations and facilitate positive communications and results.

The order processing services feature inbound call center services with the aim of operational cost reduction and organizational profit increase. A team of skilled professionals caters to company needs concerning inbound sales, service, and customer calls to promote customer satisfaction. Customer care representatives answer promptly and courteously with the newest technology and state-of-the-art infrastructure.

Cegura offers chat support that uses a mixture of certified agents and proactive program management to increase results.

Surmit De (Founder Director) 

Surmit De is the founder-director of Cegura and has been with the company since 2012. He specializes in medium and large organizations, which he combines with an entrepreneurial approach and structured process.

Siddhartha Thapa (Outsourcing Manager)

Siddhartha Thapa is the Outsourcing Manager at Cegura Technology Solutions. He generates high connectivity and conversion lead percentages, and he works with the help of a highly-skilled MIS and IT Team.

Cegura Technology Solutions has favorable reviews from clients and mixed reviews from employees.

Cegura Technology’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.cegura.com

LinkedIn http://www.linkedin.com/company/cegura-technology-solutions-p-ltd

Facebook https://www.facebook.com/CeguraTechnologies/

In addition, you may email them at [email protected]

https://www.glassdoor.com/Overview/Working-at-Cegura-EI_IE2390951.11,17.htm