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ConnectOS

4.6/5 • Glassdoor rating

Overview

ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees.

ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business.

ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire.

We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

What ConnectOS offers its clients

Typical ‘BPO’ outsourcing services offer savings but take control of daily management. You have limited visibility of the people doing your work. It’s like a 3rd-party agreement, measured against inflexible SLAs. ConnectOS does offshoring differently. We help enterprises source skills at scale, secure exceptional talent and reduce costs by up to 70% - backed by industry-leading IT security and a 5* workplace. We don’t believe in lock in contracts. Our Integrated Resourcing solutions allow you to adjust resourcing levels at any time, without penalty. No fixed charges, no hidden fees.

How ConnectOS outshines the competition

ConnectOS does offshoring differently. We’re proud to be a top-rated employer of choice and industry leader in IT and workplace security, independently validated by the market. ConnectOS Integrated Resourcing solutions allow you to adjust resourcing levels at short notice – no fixed charges, no hidden fees, no lock-in contracts. We’ll source the right skills and experience, and onboard your new hires seamlessly into your team. You’ll manage their day-to-day work, and we take care of everything else: HR, legal, security, compliance and facilities requirements.

ConnectOS company structure

For over 25 years, our Founder and CEO Steve Evans led successful offshoring strategies for many global brands. He established ConnectOS to help business leaders find smarter ways to solve skills challenges and optimise their operations. ConnectOS has grown to become an industry-leading Integrated Resourcing solutions partner, supporting enterprise-level clients throughout Australasia, North America and Europe. Today, our team of over 1,000 employees based in the Philippines are doing their best work for our clients around the world.

Sample highlight service offering of ConnectOS

ConnectOS offers an all-inclusive fee which includes Recruitment, Human Resources, Finance/Payroll, and IT Equipment/Support.

Headquarters

Level 30, Mega Tower, EDSA, 1550, Mandaluyong City, Metro Manila

Public or Private

private

Seats or staff

2,500+

Revenue

$50m+

Industries
  • Consumer Services
  • Digital Marketing
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • IT Services and IT Consulting
  • Legal
  • Pharmaceutical
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Tech support
  • Telecoms

Details

Year Founded

11/30/2018

Countries of fulfillment
  • Malaysia
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+63285391655

https://www.connectos.co


About ConnectOS: Review and comparison

ConnectOS is a leading offshoring partner for companies in Australia, New Zealand, the UK, the US, and Canada. They ensure that business is grown, greater productivity is unlocked, and the full potential of people is unleashed. 

With the solutions provided by ConnectOS, the time to set up your business is reduced, at a lower cost and with higher efficiency. In addition, they augment their outsourcing with innovative technology. 

ConnectOS has been in the outsourcing business for over a decade now. With two main headquarters in Melbourne and New York City, they base their offshore team in the heart of Manila. 

ConnectOS Outsourcing

ConnectOS focuses its outsourcing base in Manila, Philippines. As the third-largest English- speaking country in the world, the Philippines is a prime source for a highly-educated labor pool. The outsourcing industry in Manila is currently valued at $250 billion. 

ConnectOS offers roles across more than 80 job categories and multiple industries. These include finance, customer service, lead generation, digital marketing, IT and software development, engineering, project management, and many other back-office processing functions.  

ConnectOS’s BPO services and pricings

With ConnectOS’ outsourcing approach, one requires less set up time and less financial investment, but gains greater flexibility. In order for their people to be placed into the right roles, they don’t utilize lock-in employee lease contracts. 

ConnectOS also specializes in consultancy services regarding the offshoring industry, capabilities, and strategies.   

ConnectOS’ pricing

For those interested in availing of ConnectOS’ services, simply contact them through their website. 

Their managed service fee covers the expenses of operational support, technology, and the people and workplace. Clients only need to provide their staff’s wages. All of these are then calculated by ConnectOS in a simple, itemized monthly invoice. 

How ConnectOS outshines its competition

ConnectOS prides itself on how it does offshoring differently from many others. ConnectOS acts as more than a mere third party that takes complete control of daily management and limits visibility. Rather, they draw from their extensive talent pool and are transparent during the whole process. 

With no set charge fees, clients only pay for the skills and experience they require. ConnectOS manages interviews, recruitment, onboarding, commencement, and training. The whole journey aims to be a seamless experience for clients.  

Key executives

Steve Evans, CEO and Founder

With over 25 years of experience in managed technology, resourcing, and business outsourcing, Steve founded ConnectOS to offer Australian businesses an answer to their offshoring needs. 

ConnectOS reviews and comparisons

Client reviews of Connect OS are positive. Consistent praise is given to the company’s speed and efficiency in their outsourcing service. ConnectOS is also said to go beyond what they were hired for, displaying experience and providing valuable guidance.

Connect OS boasts an average rating of 4.9 out of 5 on both Glassdoor and Indeed. Employees commend the comfortable work environment, opportunity for career advancement, and overall work-life balance. 

ConnectOS’s contact information

ConnectOS’s main headquarters is located in:

Level 30, Mega Tower, EDSA, 1550, Mandaluyong City, Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +63285391655.

References

ConnectOS news, podcast & articles

ConnectOS videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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