Overview
Headquarters
2nd Floor 200 Hennessy Road Wanchai, Hong Kong
Public or Private
public
Seats or staff
250
Revenue
$5 mil. - $10 mil.
Industries
About Asiatel Outsourcing: Review and comparison
AsiaTel Outsourcing is a licensed telecom service provider that offers business process outsourcing (BPO) services to various companies. AsiaTel manages campaigns for business and organizational needs, including inbound and outbound projects that involve customer service, maintenance, collections, and promotional events.
The firm’s BPO services offer exceptional expertise and credentials in handling many tasks in multiple languages, including English, Cantonese, Mandarin, Korean, Japanese, Tagalog, Nepalese, and Bahasa. Voice campaigns are developed in the Philippines, and non-voice campaigns are created in Indonesia.
AsiaTel was established in 1997 and provided call center services, administration, data entry, technical support, and other assistance with corporate and organizational requirements.
Asiatel Outsourcing Outsourcing
This firm offers innovative outsourcing services with management support for many industries, products, and services. AsiaTel Outsourcing offers seat leasing services that provide infrastructure support for clients’ employees, including IT, support, recruitment, plug-and-play workstations, and access to common areas of the firm.
AsiaTel offers trial periods so clients can determine the benefits of outsourcing for their business strategy and decide if an outbound or inbound call center campaign is the best option.
The firm features a strong IT support team and customized solutions for every corporate promotion or project.
The firm’s headquarters are in Hong Kong, and services are outsourced from Indonesia and the Philippines.
Asiatel Outsourcing’s BPO services and pricings
AsiaTel Outsourcing is a well-established firm that offers a managed operations program, which features a full suite of services, including:
- Recruitment of agents and support
- Payroll services
- Complete workstations that include a personal computer, headsets, and an IP phone
- Access to meetings and conferences
- Technical support
- Creative services
- Management operations
- Help desk outsourcing
- Call center services
- Data entry services
AsiaTel offers competitive agents who are carefully selected to achieve and exceed the best services for every client, whether a short-term campaign or ongoing help desk and customer service support.
AsiaTel Outsourcing pricing
AsiaTel offers a pricing structure that’s customized for every client, depending on the type of services, agents needed, and support team.
How Asiatel Outsourcing outshines its competition
The firm offers competitive services to achieve any goal clients need, whether an expansion with a new division or additional support for customer service and sales. The firm provides:
- Specialized industry knowledge
- Access to voice skills, technical skills, and business operation specialists
- Cost-effective services for clients
- Improved operations and efficiency
- A solid reputation in business operation
AsiaTel Outsourcing offers more than two decades of expert outsourcing services and knowledge to benefit many businesses. The firm specializes in voice talent from the Philippines and technical skills from Indonesia.
Key executives
Jas Anand (Vice President and Director)
Jas Anand is the current vice president and director of AsiaTel Outsourcing and has had these positions for five years. He offers a strong background in banking and the financial industry.
Asiatel Outsourcing reviews and comparisons
AsiaTel Outsourcing offers excellent call center resources and customer service for a wide range of industries and companies. The firm gives businesses a strong foundation for online support telesales while cultivating positive relationships with clients.
Asiatel Outsourcing’s contact information
Asiatel Outsourcing’s main headquarters is located in:
2nd Floor 200 Hennessy Road Wanchai, Hong Kong Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +632-8637-9889.
Independent
