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Catalyst BPX

0.0/5 • Glassdoor rating

Overview

Recognized by Outsource Accelerator as a top-rated, trusted BPO partner.

Catalyst BPX partners with companies like OpenAI and Reddit to build the world’s highest-performing offshore teams, providing top-tier talent at a fraction of the cost.

They are a team of seasoned executives who were frustrated with the headaches of traditional BPOs, and built Catalyst BPX to be your dedicated global operations team. They are taking their experience from building offshore teams for the likes of Zendesk, ClickUp, and Stripe and now bringing you that in-house quality, without the in-house costs.

Catalyst specializes in finance & accounting, back-office operations, and customer experience.

What Catalyst BPX offers its clients

We built the partner we always needed when scaling international teams—reinventing the outdated BPO model from the ground up. Having built high-performing teams for some of the world’s most successful tech companies, we’re here to bring that expertise to you.

How Catalyst BPX outshines the competition

At Catalyst BPX, we deliver the best talent in the industry and proven leadership to drive efficiency and profitability. With flexible partnerships, transparent pricing, and cutting-edge AI tools, we tailor solutions to your needs—no surprises, just exceptional results.

Catalyst BPX company structure

Catalyst BPX is a next-generation BPO, founded and led by seasoned technology and BPO executives. We specialize in partnering with technology-driven clients, including E-commerce and SaaS companies, to deliver tailored solutions in Finance & Accounting, Back Office, and Customer Experience.

Sample highlight service offering of Catalyst BPX

The best price and performance, guaranteed.

Headquarters

1489 W. Warm Springs Rd., Suite 110, 89014, Henderson, Nevada

Public or Private

private

Seats or staff

-

Revenue

Unknown

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Ecommerce
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Hardware Tech/IT
  • Hospitality
  • IT Services and IT Consulting
  • Manufacturing
  • Others
  • Payroll
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Year Founded

07/20/2023

Countries of fulfillment
  • Mexico
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Outsourcing Consultancy
Contact information

+1 (415) 475-2792

https://www.catalystbpx.com


About Catalyst BPX: Review and comparison

Catalyst BPX is a business process outsourcing (BPO) provider that was founded in 2023. Its in-house teams are mostly based in the Philippines, where superior employees are.

This BPO provider helps businesses operationally thrive by giving access to and hiring exceptional global talent.

Catalyst BPX’s services include employer of record (EOR) services, business performance management (BPM), and business process consulting (BPC).

Despite being a new challenger in the outsourcing field, Catalyst BPX already has up to 50 employees.

Catalyst BPX Outsourcing

Catalyst BPX is an all-around BPO provider. Its main goal is to:

  • Lower the cost of great talent
  • Provide opportunities to brilliant workers in undeveloped countries
  • Share the best of its experience managing high-performing teams and businesses

Catalyst BPX’s view of outsourcing is that it doesn’t have to be about exploiting cheap labor and overcharging for low-quality work. Rather, BPOs can be about elevating all participants. 

Catalyst BPX’s BPO services and pricings

Catalyst BPX offers a vast array of services:

BPO services

  • Customer support
  • Customer success
  • Sales development
  • Finance and accounting

Employer of record (EOR)

  • HR and payroll services
  • Recruitment
  • Training and enablement
  • Legal compliance
  • IT and equipment
  • Goal-setting and performance management
  • System administration
  • Benefits administration

Business performance management (BPM)

  • Align activities to core objectives
  • Select and hold accountability to goals
  • Optimize the output of people and teams
  • Handle organizational transitions smoothly
  • Streamline project management
  • Gain market advantage with a stronger strategy
  • Structure your financial plans and processes
  • Incorporate tech for improved performance tracking
  • Facilitate efficient and high-quality decision-making
  • Achieve long-term profitability

Business process consulting (BPC)

  • Customer triage and escalation processes
  • Bug labelling and prioritization
  • Voice of the customer reporting
  • Customer success playbook building
  • Customer and employee journey mapping
  • Enablement materials and processes
  • Lead management and call-downs
  • Software implementation and configuration
  • Data-driven performance management
  • Accounting and general finance processes

Catalyst BPX pricing

Pricing for Catalyst BPX’s services is not openly available as it is based on specific services requested. 

However, it gives you an option to receive a free quote by providing additional information on your company’s needs.

How Catalyst BPX outshines its competition

Catalyst BPX differentiates itself from its competition through a combination of experience, connections, and a commitment to operational excellence.

Its team consists of professionals who have held roles in top-tier companies like Stripe and Zendesk, bringing cutting-edge techniques for hiring, optimizing operations, and managing teams.

Moreover, Catalyst BPX’s experience has allowed it to build relationships with networks of remarkable talent from high-performing environments.

This BPO provider taps into these connections to assemble teams that deliver exceptional results, ensuring clients have access to top performers who can drive their business forward.

What also sets Catalyst BPX apart is its commitment to operationalizing excellence and making it a repeatable process. It understands that true success comes from executing strategies effectively, not just discussing them.

Key executives

Alex Small (Co-founder)

Alex Small is passionate about building high-performing teams and businesses. He is an expert in aligning teams around a clear and ambitious vision and then closing the gaps that naturally arise between strategy, goals, and execution. 

Prior to founding Catalyst BPX, he was the finance, strategy, and operations vice president for renowned companies like Zendesk and ClickUp.

Catalyst BPX reviews and comparisons

Catalyst BPX has yet to receive reviews for its services. We highly recommend that you scope out other similar companies based in the Philippines to fully understand what the firm can provide.

Catalyst BPX’s contact information

Catalyst BPX’s main headquarters is located in:

1489 W. Warm Springs Rd., Suite 110, 89014, Henderson, Nevada

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +1 (415) 475-2792.

Catalyst BPX news, podcast & articles

Catalyst BPX videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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