CyberCity Call Center

CyberCity offers customized call center solutions to provide the best customer experience. We leverage technology to stay at the forefront of the industry and create strategic alliances with our clients with one goal: to maximize results.

What CyberCity Call Center offers its clients

At CyberCity Call Center, we offer a unique blend of quality, creativity, and cost-efficiency that’s hard to find in the BPO world.

Our team is based in the United States and Mexico, making us a premier U.S. companies looking to outsource without the challenges of working across the globe. Our agents are fluent speaking English with strong cultural alignments which ensure customer interactions are smooth and pleasant.

CyberCity delivers the strategic value of outsourcing without sacrificing quality, proximity, or peace of mind.

How CyberCity Call Center outshines the competition

What truly sets us apart is our team’s ability to think critically and solve problems independently. We don't just follow scripts. Our agents are trained to adapt, troubleshoot, and think outside the box to deliver real results. Whether it’s handling sensitive legal intakes, navigating complex medical communications, managing high-pressure service environments, driving qualified sales conversations, or executing back-office workflows with precision and accountability, our team consistently adds value beyond the task at hand.

All of this comes at a significant cost savings compared to U.S. staffing, while maintaining a level of professionalism, training, and compliance that rivals offshore competitors.

CyberCity Call Center company structure

We are are boutique BPO owned by 3 entrepreneurs who started outsourcing in response to their own needs.

Sample highlight service offering of CyberCity Call Center

💥 BEST DEAL: All-Inclusive Agent Solution for Just $2,500/Month 💥
Your Dedicated Agent + Fully Equipped Workstation at One Flat Rate

Get a fully-trained, native-level English-speaking agent working exclusively for your business for just $2,500/month.
No hidden fees, no surprises.

✅ Includes:

* Full-time dedicated agent (Customer Service, Back Office, Payment Support, Sales, etc)
* Secure workstation with computer including headset.
* Fast, redundant internet and 100% power backup
* Office space in a professional, climate-controlled facility
* Tenured operations with management, IT, and QA support
* Business continuity plan, surveillance, and secure infrastructure
* Instant scalability with additional agents ready in 24 hours

🚀 Perfect for startups, scaling teams, and businesses that want high-quality service without the U.S. overhead.
📍 Nearshore in Mexico — culturally aligned, professionally trained, and in your time zone.