Enabling OPERATIONAL EXCELLENCE in your offshore team in Manila, Philippines. Our key capability lies in a strong, dedicated Operations Support team that optimises your remote staff in the Philippines. From establishing KPIs, performance monitoring, to ensuring continuous improvement, Eastvantage provides you the customised support you need that few BPOs in Manila do. Backed with a Recruitment team that is military-drilled to understand your hiring needs and a solid HR backbone that works to retain the best talent, Eastvantage is in a league of its own in the boutique BPO space and is at your service in making outsourcing a success.

Eastvantage Business Solutions

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About Eastvantage Business Solutions

Eastvantage is a Euro-Filipino outsourcing firm that specializes in the areas of Customer Care, Business Support, and Software Development & Maintenance. Headquartered in Manila, Philippines, we serve multiple clients in Europe, Australia, and North America.

With a decade of operations, we have over 500 happy employees and we pride ourselves in having crafted a good record in providing a cost-effective, integrated and fully-functional customer relationship management solution, managed by leaders that have a solid understanding of industry best practices.

More than that, we have built a company culture that we could be truly proud of. We place a premium on creating a happy workplace driven by meaningful jobs. Our core values of customer intimacy, transparency, passion, excellence and commitment extends to our colleagues, as well as to our clients.

What Eastvantage Business Solutions offers its clients

Eastvantage has an established reputation in providing leadership and accountability in supporting our customers' operations. We provide a range of flexible outsourcing solutions, from simple hosted office space all the way to managed delivery services. We deliver on: - Recruitment - Account management - Operations support - HR - Learning and Development - Payroll - Employee retention through our Happiness framework

How Eastvantage Business Solutions outshines the competition

Enabling OPERATIONAL EXCELLENCE in your offshore team in Manila, Philippines. Our key capability lies in a strong, dedicated Operations Support team that optimises your remote staff in the Philippines. From establishing KPIs, performance monitoring, to ensuring continuous improvement, Eastvantage provides you the customised support you need that few BPOs in Manila do. Backed with a Recruitment team that is military-drilled to understand your hiring needs and a solid HR backbone that works to retain the best talent, Eastvantage is in a league of its own in the boutique BPO space and is at your service in making outsourcing a success.

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A few metrics about Eastvantage Business Solutions

2010

Since

500+

Employees

20+

Services

Services offered by Eastvantage Business Solutions

Build Operate Transfer (BOT)

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Reduce costs and risks for establishing your own offshore operations

Eastvantage offers the easier solutions to establish offshore operations in the Philippines through the Build Operate Transfer (BOT) model. This type of solution is ideal for companies that wish to have eventual control over their business at the end of the contract period or once a pre-determined milestone has been met.

Setting up an entity in a new country entails costly, personnel-heavy, and time-consuming work that includes due diligence, investment, startup costs, infrastructure costs, asset procurement and compliance. For businesses that want to get off the ground faster, the time required to meet all these is simply not feasible.

Build Operate Transfer is advantageous in the way that Eastvantage will set up, optimise, and run your offshore operations until it is established. When the operations is self-sustaining, we begin the management transition and offer the post-transition support you need to ensure stability as you self-manage your Philippine entity. BOT ensures that you do nothing of the initial heavy lifting and you take the reins over operations only during the auto-pilot phase.

When you're ready to take flight, Eastvantage will support you in transitioning your:

- Staff
- Facility
- Assets
- Contracts
- Subscriptions
- Legal documentation

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Staff Extension

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Establish your offshore remote team in the Philippines

Our staff extension service lets you have offshore staff in the Philippines while still retaining operational control. Also referred to as Staff Leasing, this type of service suits the needs of businesses that are taking the first steps towards outsourcing. Staff Extension is ideal in the sense that it enables offshore staff to simply integrate into your current processes, while also enabling you to tap into the talent pool in Manila as you would domestically. Once onboarded, your offshore Philippines staff report directly to you.

This type of solution is best suited for companies that either require additional resources to an existing onshore team or require a new team. In either case, our Staff Extension service lets you establish your own offshore operations in the Philippines while we provide the administrative support your company and staff needs.

Eastvantage covers all the staff leasing, hosting and administrative requirements including:

- Infrastructure (office space, connectivity)
- Recruitment
- Talent retention and employee engagement
- IT support (covering technology requirements; software and hardware)
- Human Resources support
- Compensation & Benefits administration
- Operational support - your dedicated Operations Business Partner
- Account Management support

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Build Operate Transfer (BOT)

$$

Reduce costs and risks for establishing your own offshore operations

Eastvantage offers the easier solutions to establish offshore operations in the Philippines through the Build Operate Transfer (BOT) model. This type of solution is ideal for companies that wish to have eventual control over their business at the end of the contract period or once a pre-determined milestone has been met.

Setting up an entity in a new country entails costly, personnel-heavy, and time-consuming work that includes due diligence, investment, startup costs, infrastructure costs, asset procurement and compliance. For businesses that want to get off the ground faster, the time required to meet all these is simply not feasible.

Build Operate Transfer is advantageous in the way that Eastvantage will set up, optimise, and run your offshore operations until it is established. When the operations is self-sustaining, we begin the management transition and offer the post-transition support you need to ensure stability as you self-manage your Philippine entity. BOT ensures that you do nothing of the initial heavy lifting and you take the reins over operations only during the auto-pilot phase.

When you're ready to take flight, Eastvantage will support you in transitioning your:

- Staff
- Facility
- Assets
- Contracts
- Subscriptions
- Legal documentation

Read more

Eastvantage Business Solutions news, podcast and articles

The Source

An English learning platform working with an offshore multilingual staff in the Philippines to provide…

The Source

Providing tailor-fit personal assistance with today’s technological advances New forms of customer interaction with today’s…

News

With this year’s theme being “Inspiring Excellence”, Eastvantage is named one of three finalists by…

The Source

An English learning platform working with an offshore multilingual staff in the Philippines to provide…

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