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Excelsior Servicez

Overview

Excelsior is a US-based subsidiary of Eternity Solutions LLC, a New York-based company that offers a range of services to global organizations. It is a firm that specializes in process management and is dedicated to achieving operational excellence throughout the customer life-cycle journey.

What Excelsior Servicez offers its clients

From supply chain management to marketing optimization and customer experience enhancement, we offer the expertise and tools for meaningful, sustainable growth.

How Excelsior Servicez outshines the competition

With a team of trained professionals in consulting, contact center services, robotics, automation, and AI technology solutions, Excelsior offers cutting-edge and innovative business services designed to help the country's top brands streamline their operations and run more efficiently than ever.

Headquarters

Melville, New York

Public or Private

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Seats or staff

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Revenue

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Industries

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Details

Executive

Harneet Singh, Managing Partner

Year Founded

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Countries of fulfillment

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Sectors

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Contact information

+1 (516) 862-1265

https://www.excelsiorservicez.com/


About Excelsior Servicez: Review and comparison

Excelsior, a subsidiary of Eternity Solutions LLC, specializes in global process management systems, focusing on efficiency and quality. 

With over 13 years of experience in consulting, contact centers, robotics, automation, and AI, Excelsior helps businesses optimize operations and drive success. 

Its seasoned team delivers innovative solutions that meet the evolving needs of the industry, making it a trusted partner for organizations seeking to stay competitive. 

Offering both onshore and offshore facilities, Excelsior is dedicated to providing top-rated support services to help clients navigate challenges and achieve their growth objectives.

Excelsior Servicez Outsourcing

Excelsior Servicez, located in Punjab, India, is a respected US-based subsidiary of Eternity Solutions LLC. 

Focused on artificial intelligence and technology innovation, the team is committed to pushing industry boundaries. 

This dedication to staying at the forefront of innovation allows Excelsior Servicez to deliver top-notch services and cutting-edge solutions that effectively meet client needs.

Excelsior Servicez’s BPO services and pricings

Excelsior Servicez boasts a dedicated team of AI and automation experts with extensive technical knowledge and industry-specific insights. 

By understanding clients’ goals, challenges, and opportunities, it collaborates to create tailored solutions that align with each client’s vision. 

Here’s a list of services offered by Excelsior:

Comprehensive Customer Support Solutions:

  • 24/7 Multi-Channel Support
  • Technical Support
  • Live Chat Services
  • Complaint Resolution
  • Product Knowledge Support
  • Customer Feedback Management

Comprehensive Backend Solutions:

  • Data Entry and Management
  • Document Processing
  • Order Processing
  • Back Office Support
  • Inventory Management

Comprehensive Revenue Solutions:

  • Pricing Strategy
  • Demand Forecasting
  • Customer Segmentation
  • Cross-Selling and Upselling
  • Sales Process Optimization
  • Revenue Analytics

Comprehensive Dispatch Solutions:

  • Route Optimization
  • Real-Time Tracking
  • Customer Communication
  • Incident Management
  • Resource Allocation
  • Data Analysis

Comprehensive AI & Automation Solutions:

  • Robotic Process Automation (RPA)
  • AI-powered Chatbots
  • Machine Learning
  • Natural Language Processing (NLP)
  • Predictive Analytics
  • Custom AI Solutions

Comprehensive Technology Solutions:

  • IT Strategy and Consulting
  • Application Development
  • Cloud Services
  • Cybersecurity
  • Data Management and Analytics
  • AI and Machine Learning

Excelsior’s commitment to excellence ensures that services are effectively designed to meet unique needs.

Excelsior Servicez’s pricing

Those interested in availing of Excelsior Servicez’s service may contact the company on its website to begin with a free consultation.

How Excelsior Servicez outshines its competition

Excelsior Servicez is widely recognized for its unwavering commitment to quality, consistently delivering superior services that transform dispatch operations across various industries. 

Understanding that each business has unique needs, the company provides tailored solutions that align with specific processes and objectives. 

Its successful track record demonstrates significant operational cost reductions and enhanced service quality, leading to higher returns on investment. 

Additionally, Excelsior Servicez ensures flexibility in its services, accommodating growing demands to effectively support business growth.

Key executives

Harneet Singh (Managing Partner)

Harneet Singh is the Managing Partner at Excelsior Servicez. He is a dedicated Operations Manager with over 16 years of experience in Operations, Project Management, Change Management, and Strategic Planning. 

Excelsior Servicez reviews and comparisons

While we currently don’t have in-depth reviews about Excelsior Servicez and its services, we recommend comparing it with other businesses specializing in customer service solutions.

Excelsior Servicez’s contact information

Excelsior Servicez’s main headquarters is located in:

Melville, New York

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +1 (516) 862-1265.

Excelsior Servicez news, podcast & articles

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Excelsior Servicez videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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