Overview
Melville, New York
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About Excelsior Servicez: Review and comparison
Excelsior, a subsidiary of Eternity Solutions LLC, specializes in global process management systems, focusing on efficiency and quality.
With over 13 years of experience in consulting, contact centers, robotics, automation, and AI, Excelsior helps businesses optimize operations and drive success.
Its seasoned team delivers innovative solutions that meet the evolving needs of the industry, making it a trusted partner for organizations seeking to stay competitive.
Offering both onshore and offshore facilities, Excelsior is dedicated to providing top-rated support services to help clients navigate challenges and achieve their growth objectives.
Excelsior Servicez Outsourcing
Excelsior Servicez, located in Punjab, India, is a respected US-based subsidiary of Eternity Solutions LLC.
Focused on artificial intelligence and technology innovation, the team is committed to pushing industry boundaries.
This dedication to staying at the forefront of innovation allows Excelsior Servicez to deliver top-notch services and cutting-edge solutions that effectively meet client needs.
Excelsior Servicez’s BPO services and pricings
Excelsior Servicez boasts a dedicated team of AI and automation experts with extensive technical knowledge and industry-specific insights.
By understanding clients’ goals, challenges, and opportunities, it collaborates to create tailored solutions that align with each client’s vision.
Here’s a list of services offered by Excelsior:
Comprehensive Customer Support Solutions:
- 24/7 Multi-Channel Support
- Technical Support
- Live Chat Services
- Complaint Resolution
- Product Knowledge Support
- Customer Feedback Management
Comprehensive Backend Solutions:
- Data Entry and Management
- Document Processing
- Order Processing
- Back Office Support
- Inventory Management
Comprehensive Revenue Solutions:
- Pricing Strategy
- Demand Forecasting
- Customer Segmentation
- Cross-Selling and Upselling
- Sales Process Optimization
- Revenue Analytics
Comprehensive Dispatch Solutions:
- Route Optimization
- Real-Time Tracking
- Customer Communication
- Incident Management
- Resource Allocation
- Data Analysis
Comprehensive AI & Automation Solutions:
- Robotic Process Automation (RPA)
- AI-powered Chatbots
- Machine Learning
- Natural Language Processing (NLP)
- Predictive Analytics
- Custom AI Solutions
Comprehensive Technology Solutions:
- IT Strategy and Consulting
- Application Development
- Cloud Services
- Cybersecurity
- Data Management and Analytics
- AI and Machine Learning
Excelsior’s commitment to excellence ensures that services are effectively designed to meet unique needs.
Excelsior Servicez’s pricing
Those interested in availing of Excelsior Servicez’s service may contact the company on its website to begin with a free consultation.
How Excelsior Servicez outshines its competition
Excelsior Servicez is widely recognized for its unwavering commitment to quality, consistently delivering superior services that transform dispatch operations across various industries.
Understanding that each business has unique needs, the company provides tailored solutions that align with specific processes and objectives.
Its successful track record demonstrates significant operational cost reductions and enhanced service quality, leading to higher returns on investment.
Additionally, Excelsior Servicez ensures flexibility in its services, accommodating growing demands to effectively support business growth.
Key executives
Harneet Singh (Managing Partner)
Harneet Singh is the Managing Partner at Excelsior Servicez. He is a dedicated Operations Manager with over 16 years of experience in Operations, Project Management, Change Management, and Strategic Planning.
Excelsior Servicez reviews and comparisons
While we currently don’t have in-depth reviews about Excelsior Servicez and its services, we recommend comparing it with other businesses specializing in customer service solutions.
Excelsior Servicez’s contact information
Excelsior Servicez’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +1 (516) 862-1265.