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HeyDelegate

Overview

HeyDelegate is a premium virtual assistant service that provides businesses with flexible, high-quality support from experienced, educated professionals in Kenya. We offer services like social media management, bookkeeping, administrative support, and IT help, tailored to meet your specific needs. Our team members all hold bachelor’s degrees, have at least 4 years of experience, and are paid nearly double the local market rate, ensuring you get top-tier talent. Plus, we manage everything—from hiring and training to ongoing feedback—so you can focus on growing your business while we handle the rest.

What HeyDelegate offers its clients

HeyDelegate offers clients a unique blend of affordability, flexibility, and top-tier talent. What sets us apart is our commitment to delivering premium virtual assistant services by leveraging highly educated and experienced professionals from Kenya. Our VAs all hold bachelor’s degrees and have at least 4 years of experience in their fields, ensuring clients receive expert support. Unlike other services, we pay our team nearly double the local market rate, attracting and retaining the best talent available.
Our managed system also makes us stand out—once a VA is matched with a client, we don’t just walk away. We handle the training, regular check-ins, and continuous feedback, especially in the critical first few months. We’re also incredibly flexible; if a client needs to replace or add a team member, we can do that quickly, with 2-4 pre-vetted candidates for you to choose from. Our hands-on, personalized approach ensures that your team member isn’t just skilled—they’re the perfect fit for your company.

How HeyDelegate outshines the competition

HeyDelegate stands out by offering highly qualified virtual assistants from Kenya, where we provide talented professionals with limited local opportunities nearly double the local market wage. All of our VAs hold bachelor’s degrees and have at least 4 years of experience, delivering exceptional service at competitive rates. Our personalized hiring process gives you 2-4 pre-vetted candidates to choose from, and we actively manage and train them to ensure they integrate smoothly into your team. Thanks to our fair compensation and supportive environment, we can almost guarantee very low turnover, giving you consistent, reliable support for the long term. This blend of top-tier talent, low turnover, and hands-on management makes HeyDelegate a leading choice for premium virtual assistance.

HeyDelegate company structure

HeyDelegate is owned and led by Naomi Munyasya, the founder of the company. The company operates with a Kenya-based management team that plays a significant role in personally managing the hiring process, team oversight, and ensuring the success of the virtual assistants they provide. This structure allows HeyDelegate to maintain a personal touch while managing team members and client relationships, fostering a close-knit environment focused on quality service and flexibility.

Sample highlight service offering of HeyDelegate

Get 50% off your first month with HeyDelegate—only $200 for 40 hours of expert support tailored to your business needs and a perfect opportunity to test our exceptional services!**

Headquarters

The Promenade, General Mathenge Road, 00100, Nairobi , Kenya

Public or Private

public

Seats or staff

30

Revenue

-

Industries
  • BPO industry
  • Digital Marketing
  • Financial Services
  • IT Services and IT Consulting
  • Payroll
  • Recruiting Staffing
  • Tech support

Details

Executive

Naomi Munyasya

Year Founded

07/19/2019

Countries of fulfillment
  • Kenya
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
Contact information

+1 (512) 996 - 1429

https://heydelegate.com/

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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