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Logix

Overview

Logix BPO is a British-owned Business Process Outsourcing and Recruitment Process Outsourcing company, providing managed remote staffing solutions to partners all over the word. Logix prides itself on providing our partners with the best talent on the market, with highly competitive pricing structures, high staff retention, an excellent & rewarding culture and, a fully comprehensive operational infrastructure to rival any of our competitors. Logix BPO enables our partners to bring incredibly talented people into their teams, with no employment or operational risk, at up to 65% cheaper than hiring locally.

What Logix offers its clients

We provide onsite British & Australian leadership teams. Onsite Recruitment, HR, Payroll, Training & IT Support teams. State of the art infrastructure including 6 x 100 MBPS unique PLDT Fiber line broadband; A total of 600 MBPS + 225 MPBS RISE Fiber line, 1GB bandwidth, 24/7 backup generator onsite, FREE utilities, 4ton aircon units across all units, access to the best software on the market, high quality VoIP & Telephony, FREE conference rooms, training rooms & onsite parking & much more.

How Logix outshines the competition

Ensuring that our clients remote team members operate from a positive, encouraging and exciting working environment is extremely important to us. This is why we have worked hard to develop a culture that motivates team members, a working environment that staff enjoy coming to and thrive within. We firmly believe that the staff of an organisation are the most valuable asset and we strive to ensure that our staff and our clients remote team members enjoy coming to work and feel inspired to deliver.

Logix company structure

Logix BPO is a privately owned business operating a full service BPO & RPO. The Founder and CEO is Anthony Godley. Logix BPO is a registered entity in the Philippines, Africa, Dubai, Australia and UK.

Logix BPO is a highly reputable, and ethically conscious organization
that is constantly analyzing and evaluating operations, infrastructure
and performance to ensure we are always upholding our integrity
and adhering to our core cultural values; we believe that this genuine
obsession with quality, staff morale and our partners return on
investment is one of the key reasons why we scaled from 1 to 500
FTEs in our first 12 months of operations and are on target to scale to
3000 FTEs within 5 years of operations (currently at 1700 FTEs at year
3); and are one of only a few 100% independently owned BPOs
operating in profit in the Philippines (and globally) as of 2024.
Our company was officially launched in Australia in March 2021, and
in September 2022 our Philippine entity was successfully registered. In
September 2023, we launched Logix BPO Ltd in the UK, which in
January 2024 became our Global Holding Company. Logix BPO LLC,
Dubai, has been established to support Middle Eastern, African and
South Asian operations.

We are a versatile organization, and have had to be versatile to not
only survive but thrive in a highly congested market; in 2023 we
secured long term partnership commitments from globally
recognized businesses/brands such as AON, Ramada Hotel Group,
Lotus Cars, Iceland Air and Emirates as well as dozens of SMEs such
as Hack a Job, Retail Express, AIM, Sparta Global and Impressive who
selected Logix BPO over a wide range of establish BPOs that operate
in the market with us.

Through 2024, Logix BPO acquired multiple globally recognized
brands as partners such as AT&T, Spectrum, Jollibee, Bose, Fuji, MAF,
Thai Airlines, Rocket Miles, KIWI, Burger King and Ooredoo.
We like to believe that Logix BPO have been selected as BPO partners
by hundreds of organizations since our inception, because our
partners have complete trust in our commitment to their needs, and
the support and protection of their teams and reputation; in fact, we
are again obsessed with it.

Logix BPO is a unique organization. It is an organization that values its
people, that delivers on its cultural and community commitments,
that will not accept mediocracy within any department across the
business, and that will not sacrifice ethicality for an easier route to
success.

Since our inception, we have been extremely rigorous in our talent
acquisition and have ensured that the people we bring in to
represent Logix and our partners are the most talented, most
committed and highest skilled resources on the market, and
importantly, that align to those important cultural values that we
work tirelessly to uphold.

We are an investor in our people, and provide clear career
opportunities, as well monthly internal promotion opportunities,
which also forms part of our retention commitments.

Experience

In 2023 & 2024, Logix BPO was awarded
Great Places to Work in the Philippines,
and this was in part due to this
commitment and constant investment
in our people; this is why our retention
rate across all teams operated close to
100% month on month through the
entire year of 2023, and an average of
just 3% attrition through 2024.

We were also ranked 22 from over 1000
BPOs listed in the awards and have
already secured the award again for
2024 and are on target to secure the
award in 2025 also.

In 2024, Logix BPO was ranked in the
Top 50 Best Employers across ASEAN
and has been awarded Winner at the
Global Excellence Awards – Best
Business Process Outsourcer (BPO).

Our cultural commitments consist of a
wide range of virtues; however, they do
all revolve around an investment in
people. We believe a workforce that is
well supported, well rewarded, listened
to and given opportunities to develop
and progress is a motivated workforce,
and a motivated workforce will
maximize efficiency & ROI.

Sample highlight service offering of Logix

Hire skilled, dedicated talent for as low as $8 per hour. One of the lowest cost, highest reputation BPO and RPO staffing solutions in the world.

Headquarters

11th floor, Central Bloc Corporate Center One building, I. Villa Street, IT Park, Apas, 6000, Cebu City, Cebu

Public or Private

private

Seats or staff

1299-1500

Revenue

$10 mil. - $15 mil.

Industries
  • Advertising & PR
  • Airlines
  • Automotive
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Media Publishing
  • Mining
  • Non Profit
  • Others
  • Payroll
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Tech support
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Anthony Godley, Managing Director

Year Founded

01/14/2021

Countries of fulfillment
  • Australia
  • Canada
  • Germany
  • Ireland
  • Netherlands
  • New Zealand
  • Philippines
  • Romania
  • Singapore
  • South Africa
  • United Arab Emirates
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Back Office Support
  • Build-Operate-Transfer
  • Business Compliance
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Office Leasing
  • Online Gaming
  • Output-based
  • Outsourcing Consultancy
  • Retail
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

+44 (0) 800 112 5666

https://www.logixbpo.com


About Logix: Review and comparison

The Philippines’ Premier BPO & Call Center

Logix BPO has established itself as the leading Call Center Philippines provider through its dedication to excellence and innovation. As a top BPO in Cebu, we integrate advanced technology with exceptional talent to deliver superior business solutions that create measurable results for clients worldwide.

Our organization prioritizes data security and privacy compliance, maintaining strict adherence to international standards including ISO, HIPAA, PCI DSS, and GDPR frameworks. This ensures your sensitive information receives the highest level of protection when you partner with our Philippines Contact Center.

What sets Logix BPO apart is our commitment to fostering a dynamic workplace culture that enhances staff retention and professional growth. We recognize our team members as our most valuable asset and invest significantly in their development, resulting in superior service quality and consistency for our clients.

As an ROI-focused organization, we continuously analyze performance metrics to optimize our approach. This data-driven methodology allows us to refine our infrastructure, processes, and resource allocation to maximize return on investment across all operational levels.

Logix Outsourcing

Key Benefits of Outsourcing with Logix BPO:

  • Reduce salary and operational costs by up to 75% with skilled staff in the Philippines
  • Enhance staff retention through our back-to-back Great Place to Work (Philippines & Asia) certified environments and culture
  • Operate within our security-conscious environments that are ISO9001, ISO27001, HIPAA, GDPR, CCPA, and PCI compliant
  • Access the top 5% of skilled professionals in the Philippines across numerous business sectors and industries

Whether you need a reliable BPO in Cebu or a comprehensive Philippines Contact Center solution, Logix BPO delivers exceptional value through strategic partnerships focused on your business success.

Logix’s BPO services and pricings

Our Four Key Operational Functions:

  1. Outsourced Business Process Functions (BPO) – Comprehensive back-office solutions customized to streamline your operations
  2. Inbound & Outbound Call Center – Professional customer engagement services from the leading Call Center Philippines provider
  3. Automation & Artificial Intelligence (AI) – Advanced technological solutions to enhance efficiency and reduce operational costs
  4. Development of Skilled Remote Teams – Custom-built expert teams that integrate seamlessly with your organization

Logix BPO pricing

The company’s pricing will depend on its customers’ requirements.

How Logix outshines its competition

Logix BPO has more than 15 years of experience providing a wide range of services 24/7. The company is ISO-compliant and keeps a robust system. 

Logix BPO ensures its clients’ cost effectiveness through a reduced  70% on labor costs and 90% on operational costs without compromising quality, delivery, performance, and culture.

Moreover, the company does not have inflated labor and staffing costs. Without this expense, clients can scale freely. They are committed to looking after their client’s staffing and operational activities, so they can focus on their core business.

Key executives

Anthony Godley (CEO)

Anthony Godley has been a founder of Logix BPO since March 2021. He is an alumnus of the University of Derby and a digital marketing expert with over 10 years of experience.

Chris Mackintosh (COO)
Chris is a BPO veteran with over 30 years leading Call center operations for some of the world’s more recognizable brands.

Logix reviews and comparisons

Logix BPO is a world-class BPO partner based in Australia, the US, and the Philippines. Clients and employees have exclusively said good things about the company. 

We have a recognisable and global client base and footprint which includes AON, Lotus Cars, Attraction World, Merlin Group, Blue Lagoon, Fly Over, Thai Airways, NHS, BUPA to name just a few.

Logix’s contact information

Logix’s main headquarters is located in:

11th floor, Central Bloc Corporate Center One building, I. Villa Street, IT Park, Apas, 6000, Cebu City, Cebu

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +44 (0) 800 112 5666.

References

Logix news, podcast & articles

Logix videos & images

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About OA

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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