Omada One

Omada One is a premium offshore BPO recruitment and staffing outsourcing solution provider.

AUSTRALIA – NEW ZEALAND – USA – CANADA – PHILIPPINES

As the business landscape evolves rapidly, it’s imperative that your workforce adapts as well. Outsourcing is no longer exclusive to large corporations; small and medium-sized disruptive startups can also harness its benefits, enjoying cost savings and operational efficiencies.

At Omada One, we drive performance, execution, and outcomes while reducing monthly labor costs by an impressive 42%-62%.

What Omada One offers its clients

Our Unique Model:

We provide and manage state of the art, advanced multi-site plug and play # 1,000+ seat multi-site facilities in the Philippines that operates 24x7 365 days on.

The Omada One model stands out by bridging the gap between traditional outsourcing and establishing your own offshore dedicated extended team in the Philippines. We specialize in managing your outsourcing risk. We begin with a small, controlled start, often referred to as the "crawl" stage. During this phase, we clearly define the scope, prove the concept, build confidence, and then seamlessly progress into the "walk" and "run" stages of our process.

At each stage, rigorous reviews and audit checkpoints ensure there are no disruptions to your operations.

How Omada One outshines the competition

Omada One stands out in the competitive landscape of offshore KPO/BPO "Knowledge and Business" recruitment and staffing outsourcing through several key differentiators:

1. Unique Service Model: Omada One's service model strikes a balance between traditional outsourcing and setting up dedicated offshore teams. By starting small and gradually expanding, we minimize risk and ensure a seamless integration into your operations. This approach provides a level of flexibility and control that's hard to find elsewhere.

2. Focus on Performance and Outcomes: We're not just about cost savings; we emphasize performance, execution, and tangible outcomes. Our commitment to driving efficiency, improving team outcomes, and ensuring quality sets us apart. We aim to enhance your overall operations, not just reduce labor costs.

3. Wide Range of Service Offerings: Omada One offers a diverse array of services, from Customer Service, Dental Services, Legal Services, Accounting, Bookkeeping, Software Development and Medical Healthcare Transcriptional Coding. This breadth of expertise enables us to cater to a wide range of industries and business needs.

4. Employee Retention: Our impressive employee retention rates, averaging at 97%, showcase our dedication to talent retention and development. Low attrition rates 3% mean you can build stable, long-term relationships with your offshore teams, ensuring consistency and efficiency.

5. Transparency: We prioritize full transparency in our pricing, operations, and communication. Our clients appreciate the clear and detailed breakdowns in our proposals, fostering trust and eliminating any unexpected surprises.

6. Adaptability to Market Changes: We recognize the evolving labor market dynamics, inflation, and the potential impact of recessions. Omada One positions itself as a flexible solution for companies facing these challenges, offering cost-effective alternatives without compromising on quality.

7. Exceptional Client Satisfaction: Our high Net Promoter Score (NPS) reflects our commitment to client satisfaction. We go the extra mile to ensure our clients are not just satisfied but delighted with our services.

8. Emphasis on Quality Assurance: Omada One places a strong focus on quality assurance training. This ensures that your dedicated offshore teams are not just cost-efficient but also highly skilled and effective in their roles.

In summary, Omada One's competitive edge stems from its unique approach to outsourcing, unwavering commitment to performance and quality, diverse service offerings, and a track record of satisfied clients. We pride ourselves on being adaptable, transparent, and dedicated to empowering businesses to thrive in today's dynamic market.

Omada One company structure

At Omada One, we recognize that the business landscape has undergone significant transformations in recent years. Therefore, it's essential for your workforce to adapt as well.

AUSTRALIA - NEW ZEALAND - USA - HONG KONG - PHILIPPINES

Knowledge and Business Process Remote Staff Outsourcing is no longer limited to large corporations; even small and medium-sized startups can benefit from the advantages of dedicated remote staff teams, leading to cost savings and increased efficiency.

Our companies located in Australia, owns, operates and manages BPO micro contact delivery staffing centers strategically located in the Philippines, Asia Pacific Region, and other low labor cost regions.

These centers are designed to empower teams, allowing them to reach their full potential. What sets the Omada One model apart is its uniqueness, bridging the gap between traditional outsourcing and establishing your dedicated offshore team.

We take on the responsibility of managing your outsourcing risk by adopting a crawl-walk-run process model approach. This process starts with a small-scale implementation, clearly defining scope, proving the concept, and building confidence. As we progress into the walk and run stages, we ensure there are regular reviews and audit checkpoints to guarantee smooth operations without any disruptions.

Our company operates and manages several micro contact delivery centers strategically located in the Philippines 900 plug and play seats, Asia Pacific Region, and other low labor cost regions.

Our centers are designed to empower teams, allowing them to reach their full potential.