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OS Team

Overview

Boost your CX, CSAT, and NPS with top-tier contact center services and software development from the Philippines. Scale effortlessly with dedicated talent—whether you need one expert or an entire team— and watch your sales metrics soar.

OS Team was born from the shared vision of two entrepreneurs—one British and one Filipino—united by their passion for creating and serving. With one founder bringing technical prowess and the other operational expertise, they forged a partnership that would redefine outsourcing.

Driven by a desire to provide exceptional service and value, they built OS Team into a premier provider of outsourced teams in the Philippines. Their journey began with a belief in the power of collaboration and a commitment to excellence. Today, OS Team stands as a testament to their dedication with over 150 employees and offering a range of services from contact center services to software development.

What sets OS Team apart is our expertise and hearts. We understand the challenges businesses face and are dedicated to helping them succeed. By harnessing the talent and cost advantages of the Philippines, we offer a unique and compelling solution for companies seeking skilled resources.

At OS Team, we don’t just build teams; we build partnerships. Join us on this journey and discover what sets OS Team apart.

OS Team company structure

Founded and owned by two entrepreneurs—one British, one Filipino—united by their passion for creating and serving. With one founder bringing technical prowess and the other operational expertise, they forged a partnership that would redefine outsourcing.

Headquarters

Mabuhay Tower, 6000, Cebu City, Cebu

Public or Private

public

Seats or staff

250-499

Revenue

$1 mil. - $5 mil.

Industries
  • Advertising & PR
  • BPO
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Energy
  • Financial Services
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Retail
  • SaaS
  • Software Tech/IT
  • Tech support
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Tom Farrugia

Year Founded

01/01/2019

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Retail
  • Software & Application Development
  • Telecommunications
Contact information

-

https://www.os.team/

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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