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Overview
Headquarters
-
Public or Private
private
Seats or staff
50-99
Revenue
$10 mil. - $25 mil.
Industries
-
About Outworx: Review and comparison
Outworx is a leading outsourcing company in the Global Business Services (GBS) sector, specializing in people-centric Contact Centre solutions tailored to meet clients’ specific business needs.
With a focus on creating a center of excellence, Outworx acts as a true partner, fully immersing itself in clients’ brands to ensure consistent, positive customer experiences.
The company emphasizes trust, integrity, and deep understanding in every interaction, fostering relationships that contribute to clients’ growth and success.
Outworx combines innovation, a strong focus on compliance, and investment in technology to provide high-quality services at competitive rates, making it a prominent player in the South African GBS sector.
Outworx Outsourcing
Outworx, based in Durban, South Africa, operates in a dynamic investment environment shaped by a mix of developed economic infrastructure and a growing emerging market.
Its strategic location and favorable exchange rate enable the company to offer 24/7/365 customer support to clients in North America, Europe, and the United Kingdom at competitive rates.
Outworx’s BPO services and pricings
Outworx was established with the goal of offering customized BPO contact center solutions that satisfy the particular requirements of every client campaign or business procedure.
The company’s focus on the three “I’s” drives its ability to deliver innovative solutions. These are backed by advanced data analytics and reporting, ensuring excellence in customer experience and satisfaction.
Here’s a list of services offered by Outworx:
- Inbound and outbound sales
- Compliance
- Legal process outsourcing
- Retail
- Customer care
- Webchat support
Outworx has proven its capability to excel across demanding industries, including financial services, insurance, telecommunications, and media.
Outworx’s pricing
Outworx’s rates are customized and dependent upon the services sought by each customer and client. However, they provide a free consultation.
Talk to their experts to learn more about their services and pricing.
How Outworx outshines its competition
Outworx provides global business management processing solutions across all industries and sectors. The firm leverages specialized technology and expertise to help businesses grow more efficiently and profitably.
The company aims to build a global reputation for service excellence, professionalism, and reliability by customizing operations to meet specific client needs.
Outworx fosters honest partnerships through tailored solutions that deliver real results, backed by detailed analytics to design an engaging, cost-effective customer experience.
With cutting-edge technology from Nexidia, it ensures regulatory compliance and mitigates risk while transforming brands with actionable insights into customer interactions.
Key executives
Robin Hoekstra (CEO)
Robin Hoekstra is the CEO of Outworx, with over 11 years of experience leading the company’s growth in the South African outsourcing industry.
He has successfully led the company’s expansion from a small start-up to a key provider of outsourcing solutions across various sectors, including insurance, retail, and legal.
Outworx reviews and comparisons
While we currently don’t have in-depth reviews about Outworx and its services, we recommend comparing it with other businesses specializing in global business services .
Outworx’s contact information
Outworx’s main headquarters is located in:
N/A Further, you may virtually reach out the company through the following contact information:
Website https://www.outworx.co.za
Facebook N/A
In addition, you may email them at [email protected] or call 27 31 000 0003.
Independent
