Oxyvin

Oxyvin proudly supports global customers from India, offering a comprehensive range of international BPO (Business Process Outsourcing) services tailored to meet the diverse needs of businesses worldwide. Our current clientele spans across the US, Canada, the UK, and the Middle East, reflecting our capability to cater to various market demands with excellence and reliability.

Our Offerings

Flexible Service Options
Full-Service Contact Center Solutions We provide both the contact center platform and skilled professionals to manage your customer interactions efficiently. This end-to-end service ensures seamless operations, from handling customer inquiries to managing complex support tasks.

People-Only Services If you already have a call center platform in place, you can hire our trained tele-callers and customer care executives to seamlessly integrate into your existing system. This flexibility allows you to leverage our expertise without changing your current infrastructure.

Platform-Only Services For clients looking to establish or upgrade their contact center technology, we offer state-of-the-art contact center platforms without the need to hire additional personnel from us. Our advanced platforms are designed to enhance your customer service capabilities with features like CRM integration, IVR systems, and analytics tools.
Additional Services

Customer Support Services
24/7 Multilingual Support: We provide round-the-clock support in multiple languages, ensuring your customers receive assistance whenever they need it, no matter where they are located.

Technical Support: Our technical support team is adept at resolving a wide range of technical issues, providing your customers with the help they need promptly.
Sales and Marketing Services

Outbound Sales: Our outbound sales services focus on lead generation, telemarketing, and upselling, helping you expand your customer base and increase revenue.

Market Research: We gather and analyze market data to provide valuable insights into customer preferences, market trends, and competitive landscapes.

Collections: Our collections services help you recover outstanding payments, improving your cash flow.
Human Resources Services

Recruitment and Staffing: We assist in recruiting and staffing, ensuring you have the right talent to meet your business needs.
Employee Training and Development: We offer training programs to enhance the skills of your employees, ensuring they remain competent and motivated.

What Oxyvin offers its clients

We deliver AI-enabled CCPaaS and PaaS solutions, enhancing customer experiences, streamlining operations, and driving business growth with a focus on excellence, integrity, and customer satisfaction.

How Oxyvin outshines the competition

Why Choose Oxyvin?

Global Reach
With a robust presence in key international markets such as the US, Canada, the UK, and the Middle East, Oxyvin ensures that your business can operate efficiently across different time zones and regions. Our global reach allows us to provide localized support, enhancing customer satisfaction and loyalty.

Flexible Solutions
Our adaptable service offerings mean you can choose exactly what you need—whether it’s people, technology, or a combination of both. This flexibility allows you to scale your operations based on demand, ensuring you only pay for what you need.
Regulatory Compliance Both our domestic and international call centers are fully compliant with the Department of Telecommunications (DoT) regulations, ensuring the highest standards of operation and security. We adhere to industry best practices and regulatory requirements to protect your business and customer data.

Expertise and Experience
Our team of professionals is highly skilled and trained to handle diverse customer service scenarios, providing your business with the expertise required to succeed in global markets. We continuously invest in training and development to ensure our team stays ahead of industry trends and advancements.

Cost-Effective Solutions
If your business is looking to outsource its BPO processes to India, Oxyvin is one of the best options available. You can start your BPO center in India without any upfront investment in setting up a call center platform or hiring skilled and experienced agents. We offer cost-effective and quality services that ensure a high return on investment.

Advanced Technology
We leverage the latest technology to enhance our service offerings. Our contact center platforms are equipped with advanced features such as AI-driven analytics, automated workflows, and seamless CRM integration, ensuring efficient and effective operations.

Customer-Centric Approach
At Oxyvin, we prioritize customer satisfaction. Our services are designed to enhance your customer engagement, streamline operations, and drive business growth. We work closely with you to understand your unique needs and tailor our solutions accordingly.

Oxyvin company structure

We are a dynamic team of seasoned professionals with extensive experience in setting up and managing contact centers for enterprises, medium, and small clients. Our expertise spans across various domains including technology and infrastructure management, call center operations, and client satisfaction. Our collective experience enables us to understand client expectations deeply and deliver exceptional performance.

Sample highlight service offering of Oxyvin

BPO seat leasing for $550 per month