PhilDesk

PhilDesk is a London, United Kingdom-based virtual assistant (VA) and remote staffing provider. It sources, vets, and manages Filipino VAs for small and growing businesses.

The company is Filipino-founded, built on what its founders saw Filipino professionals deliver for businesses in the United States and Australia.

It was set up to put that standard of support within reach of small business owners. Clients run from one-person businesses up to teams of around 50 people, typically engaging a VA for 20 to 30 hours a week.

The company donates 2% of its yearly profit to Children of the Dump, a charity providing education and support to children living in extreme poverty in the Philippines.

PhilDesk runs its client-facing operation from London, United Kingdom, with its virtual assistants (VAs) based in the Philippines. All work is remote.

Sourcing is handled in house rather than delegated to recruitment agents, and the company recruits exclusively from the Philippines.

PhilDesk engages and pays the VA directly. The client is not the employer, and no employment relationship arises between the client and the assistant.

Human resources, compliance, payments, and performance management sit with the company. Each client keeps a dedicated account manager throughout the engagement.

Every candidate is university-educated with demonstrated professional experience, and clears background verification and a competency assessment before being put forward.

English is assessed to professional communication standards, so VAs are equipped for client interactions and executive correspondence.

Engagements run through a four-step process:

1. Discovery call, a roughly 45-minute conversation about the workload and whether PhilDesk can solve it
2. Agreement, with two to three vetted VA profiles presented alongside work capability and background
3. Onboarding, covering payroll, systems access, and admin while the client briefs the VA on processes and tasks
4. Partnership, with regular check-ins, issue handling, and monthly reviews to keep everyone aligned

Most clients have a VA working within two weeks. Cover defaults to United Kingdom business hours, with other time zones arranged on request.

Client work is concentrated in six sectors:

• Professional Services
• Real Estate & Lettings
• SaaS Start-ups
• Logistics & Distribution
• Cleaning & Facilities Services
• Trades & Construction

A replacement is guaranteed where a placement is not the right fit, typically taking around two weeks depending on the notice given.

Every VA signs a non-disclosure agreement (NDA) and works from a PhilDesk email address. Tasks involving high-risk personal, financial, medical, or confidential data fall outside scope.

PhilDesk offers a focused range of business process outsourcing (BPO) services built around dedicated virtual assistant (VA) roles:

• Admin & Data Organisation VA: A role focused on keeping files, folders and spreadsheets across Google Drive, SharePoint and Dropbox clean, consistent and easy to navigate, from naming conventions to simple trackers and template upkeep.
• Marketing & Social Media Content VA: A role centred on keeping the client’s social presence active and consistent, covering scheduling, captions, simple Canva graphics, community replies and light email marketing support.
• Project & Task Coordination VA: A role dedicated to keeping projects moving day to day, from updating task boards and chasing deadlines to scheduling meetings, taking minutes and keeping documentation current.
• Bespoke / Tailored Role: A role built around the client’s own mix of tasks, tools, and hours, matched to an existing VA or vetted specifically for it.

PhilDesk’s pricing

PhilDesk publishes flat monthly plan rates rather than quoting privately. Both standard plans run at £595 per month, shown in GBP and converted to local currency at enquiry.

The Standard Plan covers 20 to 30 hours a week on a six-month term with no implementation fee, and adds priority onboarding and setup.

The Starter Plan covers 20 hours a week on a three-month term and carries a £295 implementation fee.

Both plans include a dedicated account manager, weekly check-ins on tasks completed, email and Slack support, task flexibility, and a monthly performance report.

A Custom Plan is priced bespoke and billed monthly, aimed at large-scale projects, multiple virtual assistant (VA) requirements, specialised skill sets, and enterprise contracts.

Terms run 3, 6, 9 months or longer. Cancellation requires 30 days notice with no cancellation fee, though fees already paid are non-refundable.

Tailored quotes and discovery calls are arranged through PhilDesk’s contact page.

PhilDesk sets itself apart by removing the hiring and payroll load rather than simply supplying hours. Its positioning rests on in-house Philippine sourcing, flat monthly pricing, and short commitment terms.

Experienced professionals

Every virtual assistant (VA) is thoroughly interviewed and put through a comprehensive competency assessment before taking on a client workload.

Professional English

Native-level fluency with professional communication standards, equipping VAs for client interactions and executive correspondence.

Up to speed in two weeks

The client hands over the task and the company handles recruitment, training, and ongoing support from there.

No hiring hassle

Sourcing and vetting are done in house, so clients do not wade through CVs or conduct endless interviews before candidates arrive ready to work.

Contract terms that suit the business

Clients choose 3, 6, 9 months or longer, starting short to see how it works and extending once confident.

20 to 30 hours a week

Enough support to handle operational work properly without carrying the overhead of a full-time hire.

An assistant who learns the business

The VA learns how the client works and becomes part of the operation rather than just a pair of hands.

Time returned to the owner

Overnight admin is handled, the calendar is clear of scheduling chaos, client updates have gone out, and invoices are away before the day starts.

Better client experience

With the operational side covered, clients get faster responses and proactive communication, which builds loyalty over time.

PhilDesk’s current list of key executives and decision-makers are not publicly available on the company’s official website.

PhilDesk is an innovative virtual assistant (VA) and remote staffing provider in London, United Kingdom.

While we currently do not have any third-party reviews for PhilDesk, we would suggest a comparison of the firm to other United Kingdom-based VA providers delivering from the Philippines.

A comparison against other boutique offshore staffing firms serving small and growing businesses is also worth running.

The company puts the impact of a placement at 25+ hours back per week, £15k saved against hiring, and a 50% reduction in operational strain.

PhilDesk’s main headquarters is located in:

4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB, United Kingdom

Further, you may virtually reach out the company through the following contact information:

Website https://www.phildesk.co.uk

LinkedIn https://www.linkedin.com/company/phildesk

Facebook https://www.facebook.com/profile.php?id=61592740254869

In addition, you may email them at [email protected]