Plan C ICT

Plan C ICT aims to differentiate its partners from competitors by offering unique, high-quality services that foster long-term relationships and sustainable growth.

The company strives to become a leading force in the IT, Contact Center, and Human Resource outsourcing industries by exceeding customer expectations and continuously improving its services.

Through innovation and adapting to evolving technologies, Plan C ICT focuses on building trust with partners, treating them with respect, and pursuing excellence in customer service.

Core to the company’s values are honesty, integrity, and business ethics, ensuring that these principles guide all aspects of its operations.

Plan C ICT is based in Selangor, Malaysia, a prime location that serves as a central business hub for both local and international markets. 

The company benefits from Selangor’s strategic proximity to Kuala Lumpur, Malaysia’s capital, ensuring easy access to major industries and a highly skilled workforce. 

This vibrant and growing region offers a dynamic environment for innovation and collaboration, making it an ideal base for Plan C ICT’s operations and expansion.

Plan C ICT’s Shared Contact Centre offers businesses a hassle-free solution for managing customer inquiries, without the need to recruit, train, or set up systems. 

With professional agents handling your business queries, you can focus on core activities while ensuring high-quality customer service.

Plan C ICT’ pricing

The service is available in three tiers: 

• Basic package includes 100 calls, chats, or emails per week, 5 days a week, for RM3,250 per month
• Advance package offers 250 interactions per week, 5 days a week, 12 hours a day, for RM6,300 per month
• Premium package covers 400 interactions per week, 7 days a week, 24 hours a day, for RM16,000 per month. By leveraging industry expertise, technology, and best practices, businesses can save time, reduce costs, and improve productivity.

With 15 years of experience across diverse industries, Plan C ICT stands out by delivering tailored solutions that meet the unique needs of each business.

The company offers competitive pricing in the BPO, IT, and development markets, ensuring clients receive high-quality services without breaking their budget. 

Plan C ICT excels in fast turnaround times, thanks to its ready infrastructure, workspace, and a large talent pool, enabling quick deployment of business process outsourcing or IT management setups. 

The company also prioritizes quality assurance, ensuring top-notch service that enhances the reputation and success of its clients and partners.

Edmond Panirselvam  (Head of Operations & Business Development)

Edmond Panirselvam is an accomplished Head of Operations & Business Development at Plan C ICT, with a strong background in operations management, business development, and customer care. 

With extensive experience in mentoring and leading teams, he has trained and guided up to 200 employees, negotiated cost reductions, and driven profitability. 

While we currently don’t have in-depth reviews about Plan C ICT and its services, we recommend comparing it with other businesses specializing in shared contact centers.

Plan C ICT’s main headquarters is located in:

B607, Phileo Damansara 2, Section 16,, 46350, Petaling Jaya, Selangor

Further, you may virtually reach out the company through the following contact information:

Website https://www.planc.co

LinkedIn https://www.linkedin.com/company/plan-c-ict-sdn-bhd

Facebook https://www.facebook.com/PlanCICT

In addition, you may email them at [email protected] or call +6010-800 8888.