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Rocket Station Virtual Outsourced Staffing

4.6/5 • Glassdoor rating

Overview

Your Trusted Partner for Scalable Outsourcing Solutions

At Rocket Station, we specialize in helping businesses scale efficiently by providing high-performing virtual teams that handle essential operations. As a trusted BPO provider, we deliver outsourcing solutions designed to optimize your processes, reduce overhead costs, and drive sustainable growth. Whether you’re a fast-growing startup or an established organization, our tailored services integrate seamlessly into your workflow, allowing you to focus on what matters most: expanding your business and achieving your strategic goals.

Rocket Station goes beyond typical outsourcing. We don’t just connect you with remote workers – we provide you with top-tier talent that’s experienced and equipped to drive real business outcomes. From recruitment to training and ongoing management, we take care of every detail, ensuring that your virtual team delivers results from day one.

Our flexible solutions are built to scale with your business, giving you the freedom to adapt to changing needs without the complexity of in-house hiring. With Rocket Station, you can reduce operational costs, improve efficiency, and access specialized expertise – all while maintaining the quality and performance you need to stay ahead of the competition.

We’re here to support your business every step of the way, enabling you to achieve measurable results faster and more effectively.

What Rocket Station Virtual Outsourced Staffing offers its clients

Rocket Station offers a specialized virtual staffing solution that helps businesses across industries build high-performing teams. With over a decade of experience, we understand the challenges that businesses face when looking to scale and streamline operations.

We focus on solving two critical challenges that many businesses encounter:

1. Recruiting the Right Talent

2. Implementing Standardized, Scalable Processes

From process mapping and strategic hiring to seamless team integration and ongoing management, we provide an end-to-end solution that ensures your virtual team delivers consistent results. At Rocket Station, we take care of recruitment, training, and management so you can focus on achieving your business goals while maintaining operational efficiency and quality.

How Rocket Station Virtual Outsourced Staffing outshines the competition

At Rocket Station, we don’t just provide virtual staffing – we offer a strategic, fully integrated solution designed to help your business thrive. What sets us apart from the competition is our comprehensive approach that blends expertise, flexibility, and a deep understanding of our clients’ needs. Here’s how we stand out:

- Tailored Talent Solutions: Rocket Station doesn’t offer a one-size-fits-all approach. We take the time to understand the specific needs of your business and provide virtual teams that are not only skilled but also aligned with your company’s goals. Our focus is on delivering talent that enhances your team’s capabilities and drives the results you need, no matter your industry.

- End-to-End Solution: We go beyond simply recruiting and placing talent. From process mapping to strategic hiring and ongoing team management, we offer a complete solution that helps businesses streamline operations, improve efficiency, and scale successfully. Our team works closely with you at every stage to ensure a smooth integration and long-term success.

- Seamless Integration: We pride ourselves on making it easy for businesses to integrate virtual teams into their existing operations. Whether you need administrative support, customer service, IT help, or specialized expertise, our virtual teams work seamlessly with your in-house staff, ensuring that your business functions without disruption.

- Scalability and Flexibility: As your business evolves, so do your staffing needs. Rocket Station offers flexible solutions that scale with your business, ensuring you always have the right people in place at the right time. Whether you're expanding quickly or need to adjust team size, we provide a scalable model that adapts to your growth.

- Cost-Effective Solutions: We help businesses cut operational costs by providing high-quality virtual teams without the overhead associated with hiring full-time employees. With Rocket Station, you get access to top-tier talent, but without the added expenses of recruitment, training, and management.

- Dedicated Support: Our clients receive personalized attention and dedicated support every step of the way. From the initial consultation to ongoing management, we ensure that your virtual team meets your high standards and delivers measurable results.

At Rocket Station, we don’t just provide staffing; we provide solutions that enhance your business operations, streamline processes, and drive sustainable growth. We’re here to be a long-term partner in your success, helping you navigate challenges, scale with confidence, and achieve your business objectives.

Rocket Station Virtual Outsourced Staffing company structure

We are a privately held BPO provider founded by 3 American entrepreneurs who saw the need for a high-quality, scalable outsourcing solution for businesses of all sizes. Committed to operational excellence and client success, we provide highly skilled virtual teams equipped with the latest tools and extensive experience in their fields.

Our teams help businesses streamline processes, improve efficiency, reduce costs, and drive sustainable growth, all while delivering exceptional customer service and fostering long-term partnerships.

Sample highlight service offering of Rocket Station Virtual Outsourced Staffing

Save up to 70% on staffing costs and boost efficiency by 25% with Rocket Station—your go-to virtual staffing solution. Affordable, reliable, and fully tailored to your business needs.

Headquarters

8350 N US 75-Central Expy 1000 Suite, Dallas, Texas 75206

Public or Private

private

Seats or staff

1,000+

Revenue

Over $25 million

Industries
  • Airlines
  • BPO
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Non Profit
  • Real Estate
  • SaaS
  • Software Tech/IT
  • Transportation
  • Travel
  • Utilities

Details

Executive

Marc Nickell, Founder and CEO

Year Founded

2012

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Retail
  • Specialized BPO Vertical
  • Telecommunications
Contact information

214.989.7937

https://www.rocketstation.com


About Rocket Station Virtual Outsourced Staffing: Review and comparison

Rocket Station is a leading business process outsourcing (BPO) service provider specializing in remote staffing solutions. The company enables businesses to scale efficiently by providing highly trained virtual team members, helping streamline processes, enhance customer experiences, and drive profitability.

With a strong focus on operational excellence, Rocket Station empowers clients by optimizing business operations through strategic outsourcing. Their approach emphasizes efficiency, scalability, and profitability, making them a trusted partner for businesses across various industries, including real estate, property management, home services, and healthcare.

Rocket Station Virtual Outsourced Staffing Outsourcing

Headquartered in Dallas, Texas, with a robust presence in the Philippines, Rocket Station has been delivering high-quality remote staffing solutions since its founding in 2018. The company specializes in recruitment, sourcing, and outsourcing to help businesses build high-performing virtual teams.

Rocket Station Virtual Outsourced Staffing’s BPO services and pricings

Rocket Station offers a range of services designed to improve workflow efficiency and operational effectiveness, including:

  • Administrative Support – Providing skilled virtual assistants to manage day-to-day administrative tasks.
  • Customer Service & Support – Delivering exceptional customer experiences through trained remote representatives.
  • Sales & Lead Generation – Helping businesses drive revenue through outsourced sales and appointment-setting specialists.
  • Transaction Coordination & Real Estate Support – Offering tailored support for real estate professionals, including transaction coordination and leasing support.
  • Bookkeeping & Accounting – Providing virtual bookkeeping and financial management services to maintain accurate records.
  • Marketing & Digital Advertising – Assisting businesses with social media management, content creation, and paid advertising strategies.

With a commitment to quality and consistency, Rocket Station ensures businesses can leverage remote staffing to achieve greater flexibility and cost efficiency.

Rocket Station Careers’ pricing

Rocket Station offers a straightforward and cost-effective pricing model designed to meet the needs of businesses of all sizes. The structure includes:

  • A one-time onboarding fee covering role creation, process documentation, recruitment, HR, custom training, and more.
  • Flat hourly rates 
  • Flexible staffing options, including part-time and full-time team members.

Clients benefit from a predictable cost structure while gaining access to highly skilled remote professionals without the overhead of traditional hiring.

How Rocket Station Virtual Outsourced Staffing outshines its competition

What sets Rocket Station apart from other BPO providers is its structured process and focus on business optimization. The company’s onboarding and training program ensures that remote professionals are well-equipped to integrate seamlessly into client operations.

Key differentiators include:

  • Customized Onboarding & Implementation – custom role creation, process documentation, and tailored training materials.
  • Flat-Rate Pricing Model – Transparent hourly rates ensure predictable costs for clients.
  • Proven Process Documentation & Optimization – Rocket Station helps businesses create SOPs (Standard Operating Procedures) to enhance efficiency.
  • Dedicated Management Support – Clients receive ongoing account management and coaching to ensure success.

Industry-Specific Expertise – Specializing in real estate, property management, home services, retail real estate, and other industries.

Key executives

 Rocket Station’s success is driven by its leadership team, dedicated to revolutionizing remote staffing:

Marc Nickell, PhD (Co-Founder & CEO) 

Marc Nickell co-founded Rocket Station and serves as its Chief Executive Officer. He holds a PhD from Texas Tech University. Under his leadership, Rocket Station has achieved significant milestones, including ISO 9001 and 27001 certifications, reflecting the company’s commitment to quality and information security management systems.

Dr. Larry Nickell (Chief Financial Officer)

Bringing deep expertise in financial strategy and operational efficiency, Dr. Nickell plays a pivotal role in ensuring Rocket Station’s financial health and sustainable growth.

Curtis Suver (VP of Client Success)

Focuses on ensuring a seamless experience for clients by enhancing service delivery, client relationships, and business growth strategies.

Chris Brewer (VP of Onboarding)

Leads initiatives to streamline the onboarding process, ensuring new clients and remote team members have a smooth transition into their roles.

David Castillejos (VP of Finance)

Oversees financial operations, planning, and strategy to maintain fiscal responsibility and drive profitability.

Rocket Station Virtual Outsourced Staffing reviews and comparisons

With over 1000+ Google reviews, Rocket Station has built a strong reputation among businesses and professionals who have leveraged its services for growth and efficiency. Clients frequently praise the company’s structured approach, dedicated support, and high-caliber remote professionals.

Many business owners credit Rocket Station with enabling them to scale operations, reduce costs, and improve overall productivity. Team members also highlight the company’s commitment to professional development and work-life balance.

Rocket Station Virtual Outsourced Staffing’s contact information

Rocket Station Virtual Outsourced Staffing’s main headquarters is located in:

8350 N US 75-Central Expy 1000 Suite, Dallas, Texas 75206

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 214.989.7937.

References

https://www.crunchbase.com/organization/rocket-station

Rocket Station Virtual Outsourced Staffing news, podcast & articles

Rocket Station Virtual Outsourced Staffing videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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