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Overview
Headquarters
ul Bonifraterska 17 , 00-203, Warsaw
Public or Private
public
Seats or staff
600
Revenue
-
Industries
Details
Executive
Konstantin Ryzhov, Co-Founder & CEO
Year Founded
04/01/2013
Countries of fulfillment
Sectors
About Simply Contact: Review and comparison
Simply Contact is a European customer support outsourcing company serving clients worldwide, primarily in Europe. Founded in 2013, the company has successfully managed over 100 projects and trained more than 600 agents.
Simply Contact values employees by fostering excellent workplace environments and providing ongoing training. With 200-600 employees at any given time and 20 permanent trainers, the company ensures agents are equipped to excel in their roles and handle new challenges.
Simply Contact Outsourcing
Headquartered in Warsaw, Poland, Simply Contact operates in the UK, Moldova, Romania, Ukraine, and Bulgaria. The company delivers services in over 20 languages, including English, at a high proficiency level.
Simply Contact’s BPO services and pricings
Simply Contact specializes in a broad range of BPO and call center services, including:
- Multilingual and omnichannel customer support
- Back-office support
- Data entry
- Inbound and outbound sales
- Technical support
- Startup support
- Live chat support
- Surveys
Simply Contact’s pricing
Simply Contact’s pricing varies based on factors such as:
- The volume of customer requests
- Communication channels (phone, email, chat, social media)
- Language requirements
The company works closely with clients to create customized solutions tailored to their needs.
How Simply Contact outshines its competition
Simply Contact stands out with 24/7, year-round availability and a team of specialists with higher education degrees. The company excels in key industries, including:
- Telecommunications
- Aviation and travel
- Finance and banking
- E-commerce and retail
- Legal
- Media and entertainment
- Healthcare
- SaaS support
Simply Contact consistently achieves high performance metrics, such as answering calls within 120 seconds and maintaining call resolution rates above 95%.
Key executives
Konstantin Ryzhov (Co-Founder and CEO)
Konstantin has been with Simply Contact for eight years and has experience in startups, banking, finance, and telecommunications. He is also the co-founder and CEO of Copler, an outsourcing company that mainly works in daily operations.
Iryna Velychko (Operations Director)
Iryna is very involved in the contact center industry. She’s also the CEO of Business Contact Center Consulting and a board member of the Ukrainian Contact Center Association.
Artem Sychov (Business Intelligence Officer)
Artem has over 15 years of experience in financial analytics and strategy. He has also been in chief officer and other leadership positions with the role of a critical financial strategist.
Simply Contact reviews and comparisons
The company provides case studies demonstrating its ability to meet client goals, increase sales, and manage high call volumes. Prospective clients are encouraged to compare Simply Contact to other European contact centers for a comprehensive evaluation.
Simply Contact’s contact information
Simply Contact’s main headquarters is located in:
ul Bonifraterska 17 , 00-203, Warsaw Further, you may virtually reach out the company through the following contact information:
Website https://simplycontact.com/
In addition, you may email them at [email protected]
References
https://www.glassdoor.com/Overview/Working-at-Simply-Contact-EI_IE2070959.11,25.htm
https://www.crunchbase.com/organization/simply-contact
Independent
