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SolutionCX

Overview

SolutionCX company structure

We are a dynamic and innovative BPO company headquartered in the United States, with core operations strategically based in Manila, Philippines. SolutionCX operates independently, blending the agility of a boutique provider with the capabilities of a global leader.

Our company was built to redefine customer experience through cutting-edge technology and a commitment to excellence, catering to clients across diverse industries. By leveraging our expertise in customer service and back-office solutions, we create tailored strategies that drive efficiency and satisfaction for our partners.

Our structure enables us to stay adaptable, offering the personalised service of a boutique firm while maintaining the operational strength of a large-scale provider.

Headquarters

412 Rivers Edge Dr, 84604, Provo, UT

Public or Private

private

Seats or staff

-

Revenue

-

Industries
  • Construction Renovation
  • Energy
  • Financial Services
  • Recruiting Staffing

Details

Executive

Matthew Hall

Year Founded

03/03/2023

Countries of fulfillment
  • Australia
  • Canada
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Animation & Multimedia
  • Back Office Support
  • Customer Service
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Software & Application Development
Contact information

+1 801 855 6288

https://solutioncx.com/


About SolutionCX: Review and comparison

SolutionCX is a globally-recognized company that’s dedicated to providing exceptional customer experience and back-office solutions to its valued partners. Headquartered in the United States with strategic operations in Manila, Philippines, SolutionCX exceeds expectations by delivering outstanding services that go beyond physical borders. 

Driven by a deep affection for people, SolutionCX embraces change fearlessly and seizes new opportunities to ensure operational excellence.

Supported by a team of seasoned professionals, SolutionCX’s proactive approach leverages both technology and personal touch to streamline processes and improve customer satisfaction.

SolutionCX Outsourcing

SolutionCX offers skilled virtual assistants from the Philippines to help your company go further. The firm handles onboarding and training to ensure that you can hit the ground running. 

 

Solution CX also takes care of virtual communication between you and your outsourced team. 

Outsourcing a team of Philippine virtual assistants from SolutionCX nets you these advantages: 

  • English fluency – The country ranks high in the Business English Index with over 95% of the workforce capable of speaking it. 
  • Strong government support – There is strong government support and infrastructure for the outsourcing industry. 
  • Highly skilled talent – Besides call centers, virtual assistants can also offer services in other fields like finance, IT, and creatives. 
  • Excellent work ethic – Filipino VAs bring professionalism and a good work ethic. 
  • Cultural compatibility – VAs from the Philippines work very well with Western companies. 
  • Quality and cost-effective – Despite the lesser fees, you’re guaranteed high-quality output. 

SolutionCX’s BPO services and pricings

SolutionCX offers these primary solutions: 

Talent solutions

Solution CX brings an adaptive approach to its support, aligning its services to fit your needs. 

They offer roles in the following areas: 

  • Accounting and finance
  • Back office support
  • Data and analytics
  • Design and creatives
  • Digital customer experience
  • Marketing
  • IT
  • HR
  • Legal
  • Solar services

Specializations

SolutionCX also offers the following range of specialized services:

  • CAD designer
  • Virtual Assistant
  • Bookkeeping
  • Data entry
  • Digital graphic design
  • Web development 

SolutionCX’s pricing

SolutionCX currently has no available pricing plans on its platforms. However, the company offers a free quote to interested parties. 

How SolutionCX outshines its competition

SolutionCX combines people-first values, cutting-edge technology, and customized strategies in its effort to bring excellence in its service. It ensures that its team works as an extension of its client’s operations, integrating in a manner that produces true results. 

Additionally, the company culture itself is highly nurtured. The SolutionCX family ensures continuous learning and growth for its employees, as well as creates an environment where innovation can thrive. 

Key executives

Matt Hall (Founder and CEO)
Matt Hall leads SolutionCX using his strong background in leadership, sales, and business development. In his previous roles throughout his long career, he has also served as General Manager and Head of Sales for the North American region. 

He now focuses on bringing excellent customer experience solutions to international markets. 

SolutionCX reviews and comparisons

Here are a few anonymous client reviews from SolutionCX’s website:

“What truly stands out about SolutionCX is their proactive approach. They understand our business goals and consistently offer solutions that improve not just processes but also customer satisfaction. We’re excited to continue growing this partnership.” 

“The blend of technology and personal touch that SolutionCX provides has made a significant impact on our business. Their ability to seamlessly handle both front and back-office operations has streamlined our workflows and improved our service quality.” 

SolutionCX’s contact information

SolutionCX’s main headquarters is located in:

412 Rivers Edge Dr, 84604, Provo, UT

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 801 855 6288.

SolutionCX news, podcast & articles

SolutionCX videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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