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Synergy

4.1/5 • Glassdoor rating

Overview

The Synergy team is comprised of experienced and knowledgeable individuals incorporating executive leadership, operations, IT, and client services. Every member of the team provides something unique and each individual contributes to the success of the whole. When you engage Synergy, you connect with a partner who understands that success comes when you intentionally integrate individual talents to build teams. Our team becomes a part of yours, respecting past and current efforts, building on successes and filling needs where they appear.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

Arman Kabir, Founder & CEO

Year Founded

2013

Countries of fulfillment

-

Sectors

-

Contact information

214-613-9248

https://www.synergybpo.biz


About Synergy: Review and comparison

Synergy BPO is a privately-owned outsourcing company that provides telecommunications, information technology, and executive assistance services to its clients worldwide. 

This company offers a wide range of services to various industries and businesses. Its main focus is on providing sales, telemarketing, and customer support to clients ranging from small businesses to corporate entities. The company’s goal is to help its clients build their businesses and improve their overall communication with customers. 

The company works one-on-one with its clients to train employees to provide unique and personalized services as an extension of the client’s business. The company has an annual revenue of less than $1 million. 

The company has an estimated 51 to 200 current employees, according to LinkedIn. The employees are trained in both their fields of expertise and in customer service. This combination of skills helps the employees onboard new clients while retaining established ones. 

Synergy Outsourcing

Synergy BPO’s headquarters office is in Irving, Texas in the United States. The company has other office locations around the world, including one in Dhaka, Bangladesh. 

Synergy BPO provides multilingual services to clients all over the world. The company has partnerships with several world-renowned businesses, such as Merchant’s Bank, BizBloom, Hudson Funding, and more. 

Synergy’s BPO services and pricings

Synergy BPO provides both onshore and offshore outsourcing services to clients worldwide. While the company’s primary focus is on contact center services, the list doesn’t stop there. Some of the specific services that the company offers include:

  • Lead generation
  • Appointment setting
  • Schedule management
  • Database verification
  • Marker outreach
  • Voicemail response
  • Account management
  • Customer acquisition and retention
  • Up-selling and cross-selling
  • Technical support
  • Email management
  • Virtual assistance
  • Email marketing
  • Live chat
  • SEO writing

Synergy BPO’s pricing

Synergy BPO recognizes the importance of saving its clients as much money as possible without compromising the quality of the services the company provides. Outsourcing services with this company will be much less expensive than the cost of hiring a full-time receptionist or representative. 

The company doesn’t offer specific service prices on its website, but you can fill out a contact form to get in touch with a representative to further discuss service prices.

How Synergy outshines its competition

Synergy BPO is a global company despite being founded in just 2013. In this short amount of time, the company has worked with clients ranging from small start-up businesses to large corporations. 

This company is an accredited member of the Better Business Bureau and currently has an A+ rating, which speaks volumes about the company’s quality of service. 

Key executives

Arman Kabir (Founder and CEO)

Arman Kabir founded Synergy BPO in 2013. He has been the company’s acting CEO since then. He has nearly 15 years of experience in the business world and a Master’s degree in business administration.

Synergy reviews and comparisons

Synergy BPO works hard to provide its clients with the highest quality contact center and virtual receptionist services on the market. According to Glassdoor, 100% of employees approve of this company and would recommend it to a friend seeking employment. 

Synergy’s contact information

Synergy’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 214-613-9248.

References

https://www.glassdoor.com/Overview/Working-at-Synergy-BPO-EI_IE1162815.11,22.htm

 

Synergy news, podcast & articles

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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