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Teleiman

Overview

Teleiman LLC is a dynamic and innovative call center company dedicated to delivering exceptional sales and marketing solutions. With over 60 years of combined experience in the global contact center industry, our leadership team is committed to maximizing your telemarketing ROI through strategic leadership, continuous quality control, and advanced technology.

We specialize in providing tailored inbound, outbound and any virtual service solutions that convert fixed costs into variable costs, allowing businesses to focus on core activities while enhancing customer engagement. Our elite staff is trained to meet the specific needs of various industries, including banking, healthcare, and eCommerce. At Teleiman, we pride ourselves on being a trusted partner, driving efficiency and profitability for our clients. Let us help you achieve your business goals with our reliable and results-oriented services.

What Teleiman offers its clients

1. Expertise in Lead Conversion

Teleiman excels in converting leads from landing pages, a key area of expertise that significantly boosts clients' telemarketing ROI. Their strategic approach ensures that potential customers are effectively engaged, increasing the likelihood of conversion and sales.

2. Comprehensive Service Range

The company provides a full suite of telemarketing and customer service options, including both voice and non-voice services. This versatility allows clients to customize their service packages according to their specific needs, whether it be inbound support, outbound marketing, or specialized industry services.

3. Focus on Partnership and Client Goals

Teleiman positions itself as a partner to its clients, aligning its goals with those of the businesses it serves. This commitment to understanding and achieving client objectives fosters strong relationships and enhances service delivery, ensuring that Teleiman's solutions are not just transactional but transformational.

These unique offerings, combined with an elite team of trained professionals and advanced technology, make Teleiman a standout choice for businesses looking to improve their customer engagement and operational effectiveness.

How Teleiman outshines the competition

Teleiman LLC outshines its competition through several key differentiators that enhance its service offerings and client relationships:
1. Expertise and Experience
2. Maximized Customer Support ROI
3. Tailored Solutions and Client Partnership

Teleiman company structure

Teleiman LLC is structured as a limited liability company (LLC), which combines the limited liability features of a corporation with the operational flexibility of a partnership.

The leadership team at Teleiman LLC includes:

Robb Auber - CEO: Auber emphasizes the company's commitment to providing tailored services that enhance profitability and foster strong customer relationships.

Via Nicolas - Senior Vice President of Operations: Nicolas focuses on aligning the company's goals with those of its clients, aiming to exceed contractual performance metrics.
The management team collectively boasts over 60 years of experience in the global contact center industry, which is pivotal in driving the company's strategic initiatives and operational excellence.

Sample highlight service offering of Teleiman

Launch Package: 25% Off Your First Month!

Headquarters

1485 W Pine Ridge Blvd, 34465, Beverly Hills, Florida

Public or Private

private

Seats or staff

500

Revenue

-

Industries
  • BPO
  • BPO industry
  • Consumer Services
  • Ecommerce
  • Financial Services
  • Healthcare
  • Hospitality
  • IT Services and IT Consulting
  • Manufacturing
  • Recruiting Staffing
  • Retail
  • Tech support
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Via Nicolas

Year Founded

2012

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Office Leasing
  • Outsourcing Consultancy
  • Seat Leasing BPO
Contact information

3524364068

https://www.teleiman.com


About Teleiman: Review and comparison

Teleiman is a leading call center company. Its experienced leadership team boasts over 60 years of collective experience in the global contact center industry. 

In the past four years, Teleiman has strategically utilized its expertise to become one of the top-performing companies in the industry. 

Teleiman prioritizes ethics, compliance, and integrity in their telephone handling service, aiming to be clients’ primary point of contact by providing professional and efficient communication to enhance their reputation.

Teleiman Outsourcing

The Teleiman headquarters in Beverly Hills, Florida is a key hub for customer service excellence. 

The call center serves as a vital link between the company and its clients, known for top-tier service.

Trainers and leaders are well respected, often sought out for consultation and training by other call centers. This focus on quality service cements Teleiman as a leader in the industry.

Teleiman’s BPO services and pricings

Teleiman specializes in telemarketing and customer services for various industries, offering voice and non-voice solutions. 

 

They prioritize professionalism and efficiency to deliver top services tailored for customer satisfaction and business growth.

Here’s a list of services offered by Teleiman:

Voice:

  • Customer Service
  • Help Desk Support
  • Web/IVR Partials
  • Telemarketing
  • Product Promotion
  • Lead Generation
  • Appointment Scheduling
  • Appointment Scheduling
  • Product Promotion
  • Surveys
  • Cross-selling
  • Upselling
  • Lead Qualification
  • Data Verification
  • Retention Programs
  • Loyalty Programs
  • Accounts Receivable Management (ARM)
  • Collections

Non-Voice:

  • Email Support
  • Email Marketing
  • Email Management
  • Live Web Chat
  • Data Processing
  • Online Payment Processing
  • Online Order Processing
  • Claims Processing
  • Refund Processing
  • Loyalty Programs
  • Web Marketing
  • Landing Page Campaigns
  • Search Engine Optimization (SEO)
  • Social Media Marketing
  • Shared Services

Teleimans pricing

Connect with Teleiman via their website for inquiries, quotes, or any outsourcing-related needs. 

They are dedicated to offering prompt and confidential assistance to meet your requirements efficiently.

How Teleiman outshines its competition

Teleiman is a top telemarketing firm known for providing exceptional results through strategic leadership and meticulous planning. 

They prioritize continuous quality and process control to ensure high standards of service delivery. Using reliable technology, they optimize efficiency and streamline operations. 

Their elite contact center staff are skilled and professional, making Teleiman a trusted partner for businesses. 

Their commitment to quality is recognized with certifications and awards for excellence in the industry.

Key executives

Via Nicola (SVP of Operations)

Olivia “Via” Nicolas is currently the SVP of Operations at Teleiman. She is a customer service management expert with over 20 years of experience, specializing in inbound and outbound sales, virtual assistance, and operations.

She is highly focused on profitability and resource optimization, excelling in monitoring operations and building strong customer relationships.

Via collaborates effectively with clients to enhance operational efficiency and drive organizational change. 

She is skilled at analyzing team and center performance to identify areas for improvement, devising innovative solutions to boost productivity and service levels.

Teleiman reviews and comparisons

Client testimonials point to Teleiman’s exceptional customer service, seamless integration processes, and reliable network infrastructure. 

Here are some of the client’s testimonials:

“Teleiman made our web/ IVR partials campaign a success! Their performance is true to their word and consistent, and their strategies are forward-looking. Teleiman is a rare jewel in the industry.” -Thomas Shipley, CEO, Atlantic Coast Media Group

Teleiman’s contact information

Teleiman’s main headquarters is located in:

1485 W Pine Ridge Blvd, 34465, Beverly Hills, Florida

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 3524364068.

Teleiman news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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